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Extended Stay America - Washington, D.C. - Germantown - Town Center

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Traveller (12)
Room & Suite (11)
Overview
  • Excellent38%
  • Very good14%
  • Average8%
  • Poor17%
  • Terrible23%
Travellers talk about
“front desk”(18 reviews)
“grab and go”(3 reviews)
“quick trip”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Pets Allowed
Wheelchair Access
2 Star accommodation
All hotel details
Additional information
Offers from Extended Stay America - Washington, D.C. - Germantown - Town Center
Special Offer: Save up to 10% TODAY!
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Offers from Extended Stay America - Washington, D.C. - Germantown - Town Center
Special Offer: Save up to 10% TODAY!
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (125)
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Traveller rating
45
18
10
22
29
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LanguageEnglish
45
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10
22
29
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1 - 5 of 124 reviews
Reviewed 2 days ago

room was clean , the day housekeeping was schedule i didn't have any i called next day spoke to assistant manager sirah who organize for housekeeper to come to my room right away and compensated me with 2 free extra housekeeping cleaning . i was...More

Thank and g
Hotel's Favourite
Reviewed 19 October 2017 via mobile

Great service and great stay , friendly staff. The location is close to fast food movie theater shopping and grocery store. All about a block from hotel. We use extended stay a lot for business and this one was exceptional clean compared to others. Would...More

1  Thank David A
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Germantown - Town CenterResponded 20 October 2017

David, thank you for your nice feedback about Extended Stay America. We are glad to know you liked our convenient location and that the attentive service provided by our associates added to your joy. Your recommendation is truly appreciated, and we look forward to welcoming...More

Reviewed 4 days ago

I was greeted by the nicest front office staff member. I read the reviews before going there and wasn't to sure about the location, but when I walked in Stephanie was super accommodating. She gave me tips on different food places to visit during my...More

Thank swilson93
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Germantown - Town CenterResponded 4 days ago

It was a pleasure to have you as our guest at Extended Stay America. We are happy to know that you enjoyed your stay, and thank you for recognizing Stephanie with your kind words. We look forward to sharing your compliments with her. We hope...More

Reviewed 5 days ago via mobile

Sirah,the Assistant Manager,is a great asset to the team. She is courteous, friendly, and always professional. Eugene,is also a great asset as well. He's always willing to assist. Marco is prompt in repairing/fixing routine/non-routine,maintenance issues when needed.More

1  Thank dowetony30
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Germantown - Town CenterResponded 4 days ago

Thank you for the very nice review of the Extended Stay America. We are delighted to know you both had a great stay and that you were impressed with the quality of service provided by our associates. We will be sure to share your compliments...More

Reviewed 20 June 2018 via mobile

I should have read reviews first. My mistake. Expect dog poops. Strange man tried to open multiple rooms at night. Cops called for non paying guests. Fights. Took forever to check in even when there were only three customers. Probably get written response for this...More

Thank applelove87
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Germantown - Town CenterResponded 30 June 2018

We would like to offer our sincere apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. We will be reviewing our guidelines to provide a better experience for every guest entering our doors. We...More

View more reviews
About
Amenities
Top amenities
Breakfast included
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Breakfast included
Pets Allowed ( Dog / Pet Friendly )
Free Parking
Self-Serve Laundry
Wheelchair Access
Room amenities
Microwave
Details
Price range
US$80 - US$101 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$80 - US$101 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveller (12)
Room & Suite (11)
Questions & Answers
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Room Tips
"The best rooms are at a different hotel"
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"It looks like a motel but better"
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"You get what you pay for"
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"There are 3 building but the first building is closest to laundry room and office"
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