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Nice room, good breakfast. They double billed my Priceline room on my debit card and it is taking weeks to get reversed. I was told $25 would be held for incidentals but they charged $235.40 immediately. I reported this fraud to my bank and was...More
Thank Tim M
Response from HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - GaithersburgResponded 16 November 2015
Thank you so much for staying with us. I was happy to hear you enjoyed the room and breakfast. I apologize for the inconvenience of the incidental authorization on your debit card taking too long to be released. I'm here to assist you any way...More
Arrived at this hotel Check in was brilliant staff great .
Opened the room door to a lovely fresh clean smell for the first time since I arrived in America two weeks ago
Room beautiful and every thing there you need for a pleasant stay...More
We stayed at this hotel for one night on a tour that included the sites of nearby Washington DC. The rooms were clean with comfy bed. The room was quiet with no freeway noise.
Our tour guide interacted with staff so we can't accurately rate...More
Thank Neil D
Response from HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - GaithersburgResponded 9 December 2015
Thank you for your staying with us. We take great pride in our guests and appreciate feedback. We look forward to your next visit to the area and the opportunity to serve you again.
Yolanda Gainey, GM
Wonderful night's stay highlighted with breakfast in the dining room. Our server Elizabeth was charming, delightful, warm and friendly - Great experience! Gym was large and well equipped with new equipment. Plenty of newspapers each day, front desk staff was extraordinarily attentive to our needs...More
This is my first ever review of a hotel, and I'm compelled to write it because of how much love I was shown at this place. True hospitality. The good people who operate this hotel are the salt of the earth. This was the longest...More
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Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$93 - US$156 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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United States >
Montgomery County >
Also Known As
Hampton Inn Germantown / Gaithersburg Hotel Germantown ,
Response from hehewewehoho | Reviewed this property |
There is no shuttle to the nearest Metro station at Shady Grove. Instead, there is a shuttle to the Germantown Transit Center, where you can board a bus to either the Shady Grove or Rockville Metro stations.
Response from MrOutcast | Reviewed this property |
Great question. I looked at the FAQ but there was no specific detail. Looking at the website there is a requirement of 1 adult for the reservation. Knowing that children usually are represented as younger than 18, I would... More
Great question. I looked at the FAQ but there was no specific detail. Looking at the website there is a requirement of 1 adult for the reservation. Knowing that children usually are represented as younger than 18, I would presume that the youngest you could be is 18.
I googled IHG (Holiday Inn Express parent company) which is where I obtained some information.