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All reviewscinnamon rollsbuffalo wild wingsfront deskroom was cleanwalking distancefirst floorspent one night herepool and hot tubwould definitely stay here againnice poolnice selectionlots of varietygreat stayrestaurants and shoppingdecent breakfastnice hotellong drive
Stayed here on a Friday night. Room was nicely furnished and clean. The free breakfast was good with a good variety of food. The elevator carpet needs to be replaced since it is past worn out.Would stay here again in the future.More
Thank Douglas H
Response from Ashley D, Front Office Manager at Holiday Inn Express HagerstownResponded 11 October 2017
Thank you for your review. I am very happy to hear that you enjoyed our breakfast. However, I am sorry to hear that you were not satisfied with the condition of the carpet in the elevator. Please rest assured that this information will be communicated...More
Friendly staff. Quiet and clean.Decent breakfast. Laundry facilities..Very convenient to shopping and many restaurants. Easy access to route 70 and 81. Outlet Mall within couple miles. City Park with lake and swans within a couple miles. Very well located.More
Response from Ashley D, Front Office Manager at Holiday Inn Express HagerstownResponded 7 October 2017
Thank you very much for sharing your wonderful experience at our hotel with us. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. We try to make everyone’s...More
We had a one night road trip stop here and I wish we had more time! The General Manager Kathy is awesome and the front desk folks top notch! The hotel was very nice, clean, well appointed, great breakfast in the morning, pool, several restaurants...More
Response from Ashley D, Front Office Manager at Holiday Inn Express HagerstownResponded 20 September 2017
Thank you for taking the time to share your positive feedback regarding your recent stay with us on IHG Review and TripAdvisor. Our goal is to provide superior service and accommodations to each and every guest that stays with us. All of the staff takes...More
Just a one night stop on a road trip from Pa to NC with dogs but nice, clean, two comfy queen beds, good breakfast, dog friendly. Very satisfied and will stay again if passing through area again which we do often.
Thank Todd G
Response from Ashley D, Front Office Manager at Holiday Inn Express HagerstownResponded 6 September 2017
Thank you for taking time to review our property. I am glad to hear that we will be your top choice when you visit Hagerstown. We look forward to welcoming you back soon!
Front Office Manager
Holiday Inn Express Hagerstown
My husband and I just took a 2100 mile trip, and this hotel was home for the first night. It was our favorite place of all the different hotels. Clean, quiet, a friendly staff, and a good breakfast are all the factors that made it...More
Response from Ashley D, Front Office Manager at Holiday Inn Express HagerstownResponded 7 September 2017
Wow! What a wonderful review, we truly value your feedback and appreciate your business and trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in...More
The pet fee is non refundable 50.00 dollars. We only allow pets in our pet friendly rooms on the first floor. I recommend calling the hotel to make this type of reservation.
Assistant General Manager