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Holiday Inn Express Hagerstown

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Holiday Inn Express Hagerstown
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217 Reviews from our TripAdvisor Community

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Showing 216: English reviews
Moncton, Canada
Reviewed 15 January 2016

When we entered this hotel, we were greeted with a friendly smile, and so helpful. The hotel was beautiful, and spotless. Our room was very comfortable, and the bed, was wonderful. The entire room was spotless, and the breakfast was great. There was plenty of items to choose from, and fresh. The staff work hard to make sure guests have...

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Helpful?
Thank Richard L
Kathy V, General Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you for taking the time to share your positive feedback regarding your stay with us at the Holiday Inn Express and Suites in Hagerstown, MD. Our goal is to provide superior service and accommodations to each and every guest that stays with us. All of the staff takes great pride in knowing that their hard work and dedication is...

Williamson, New York
Reviewed 11 January 2016

Finally, our trip allowed us to stay at this Holiday Inn Express in Hagerstown, Maryland. We have passed by it many times on trips to visit family in North Carolina. It was always too early to stop or too far to go when tired. But this time, it worked our just right. Our reservation was ready when we arrived. Being...

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Helpful?
Thank cvssvs
Kathy V, General Manager at Holiday Inn Express Hagerstown, responded to this review

We are so happy to hear you and your family finally got the chance to stay with us at the Holiday Inn Express and Suites in Hagerstown, MD, conveniently located off highway I-81. We were truly humbled by your gracious comments regarding our hotel service team. Our goal is to provide each guest with that ‘Home away from Home’ experience,...

Bethel Park, Pennsylvania
Reviewed 9 January 2016

Traveled with family for a downtown event. The hotel was very easy to initially access from the freeway. The room was very clean and was excellently soundproofed; we were facing the highway and heard nothing. The breakfast was one of the most inclusive ever, with cinnamon rolls, pancakes and 6 types of Bigelow tea in addition to the deluxe fare....

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1Thank BenjiandMax
Kathy V, General Manager at Holiday Inn Express Hagerstown, responded to this review

On behalf of our entire staff, thank you so much for your kind review. We certainly do strive to provide all of our guests with the level of service that you described you received, during your stay. I will certainly make sure I acknowledge the entire staff for their efforts. I hope that you have the opportunity to visit us...

Piedmont, South Carolina
Reviewed 8 January 2016

My family stayed here over Christmas and the staff was absolutely wonderful. We had the meeting room reserved for a family dinner and to exchange gifts. The front desk and housekeeping decorated the room beautifully on their own time and left coloring books and small gifts for the kids. We were all so touched by how much time they put...

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Helpful?
Thank jessica r
Kathy V, General Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you for choosing the Holiday Inn Express and Suites in Hagerstown as your hotel of choice during your last visit to Maryland. It was a pleasure to have you and your family at our hotel during the holidays. We were truly humbled by your gracious comments regarding our hotel service team. We strive to give every guest that “Home...

Syracuse, New York
Reviewed 7 January 2016

We had an fantastic stay at Holiday Inn Express Hagerstown, Maryland. The cleanliness and service were outstanding. The room we stayed in was very cozy and the bed was incredibly comfortable. The hotel is close to interstate 81 with plenty of shopping nearby, which was also convenient. We will definitely be back!

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Helpful?
Thank Paula G
Kathy V, General Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you very much for your review of the Holiday Inn Express and Suites in Hagerstown, MD. Our goal is to provide superior service and accommodations to each and every guest that stays with us. Being close to local amenities and right off highway I-81 is a great convince and we are glad you decided to stay with us. We...

New Woodstock, New York
Reviewed 5 January 2016

We arrived a little early and were greeted with huge smiles and the only answer we heard was yes. Not only the staff treated us like family but the General Manager, Wow. They accommodated all of our requests. Provided us a tour so that we would be able to take advantage of all guests facilities. Our next trip will focus...

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Helpful?
Thank Anthony S
Kathy V, General Manager at Holiday Inn Express Hagerstown, responded to this review

WOW!! Thank you very much for sharing your wonderful experience at the Holiday Inn Express and Suites in Hagerstown, MD. We strive to provide the best possible services and guest experiences every day, and it's always great to hear from our guests on how we are doing. We try to make everyone's visit a home away from home by providing...

Toronto
Reviewed 24 December 2015

Comfortable , clean room with good bedding. Good size room. good free breakfast. Front desk staff excellent. Free internet but it was very slow. That is my ONLY criticism. Would recommend this hotel to anyone.

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Thank bseagram
Kathy V, Front Office Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you for choosing the Holiday Inn Express and Suites in Hagerstown, MD!! It was a pleasure to have you and your family at our hotel. We are delighted to hear you had a pleasant stay and that you enjoyed your room, with all of its distinctive amenities. We are truly humbled by you gracious comments regarding our hotel and...

Burlington, Vermont
Reviewed 7 December 2015 via mobile

Hotel needs updating. Broken tub surround, sink didn't drain, stains on furniture, and the key cards failed often. Bathroom fan was broken, and we left the fan on in the AC all night to muffle hallway noise. Bed was comfortable though and there were plenty of pillows. Fridge worked well.

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Thank TheButtercups
Kathy V, Front Office Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you for taking the time to share your feedback with us regarding your stay at the Holiday Inn Express and Suites in Hagerstown, MD. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. I would like to truly apologize for the inconveniences you had during your stay. Recognizing...

dublin
Reviewed 2 December 2015

Stayed here on our way home after a Thanksgiving visit down south. Needed a pet friendly hotel close to the highway and this worked perfectly. No actual restaurant, however, breakfast room with breakfast included. Lots of choices for breakfast, including gluten free, and everything looked good. Lots of food choices in the area, many in walking distance. Room was clean...

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Helpful?
Thank DublinIslanddreamer
Kathy V, Front Office Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you for taking the time to share your feedback regarding your most recent stay, during the Thanksgiving holiday, at the Holiday Inn Express and Suites in Hagerstown, MD. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. Your willingness to share your thoughts with us is genuinely appreciated....

Yardley, Pennsylvania
Reviewed 30 November 2015

Room was clean and comfortable. Desk staff were exceptional. Breakfast was good and tasty. overall, had a nice visit at the hotel with kids that were in town for a wrestling tournament. they really enjoyed the breakfast.

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Helpful?
Thank Frank M
Kathy V, Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you for choosing the Holiday Inn Express and Suites in Hagerstown, MD as your hotel of choice during your last visit. It was a pleasure to have you and your family at our hotel. We are so delighted to hear you had a pleasant stay and that you enjoyed your room, our hot breakfast bar, and our friendly accommodating...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Hotel and Suites offers all the modern comforts at our affordable hotel exuding luxury through beautifully decorated rooms. Each spacious, moderately priced room and suite offer ample amenities, including whirlpool spa suites, a fitness room, complimentary HSIA, indoor pool and spa, complimentary hot breakfast and an executive meeting center. Seeing is believing! We are conveniently located off Interstate 81 at exit 5A, just 1/2 mile north of Interstate 70 and close to three major airports (IAD, BWI, DCA). We are just 1 hour to Baltimore and 1.5 hours to Washington DC, and major companies such as Citicorp, First Data, JLG/Oshkosh, Staples, Volvo (Mack), Manitowoc/Grove, Washington County Hospital are just minutes away. You'll enjoy easy access to restaurants, Prime Outlets and Valley Mall shopping, and attractions such as Maryland Theater, Antietam National Battlefield, C&O National Historic Park, Hagerstown Speedway, Hagerstown Suns, Charlestown Raceway, Whitetail Ski Resort and much more. Holiday Inn Express Hotel and Suites is the perfect hotel for tour groups, wedding groups, small business conferences, or a just weekend getaway. You will love our AAA Three Diamond Award-winning hotel. ... more   less 

Additional Information about Holiday Inn Express Hagerstown

Address: 241 Railway Lane, Hagerstown, MD 21740
Region: United States > Maryland > Hagerstown
Price Range: $157 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hagerstown 2.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Holiday Inn Express Hagerstown Hotel Hagerstown
Holiday Inn Hagerstown
Hotel Style:
#5 Family Hotel in Hagerstown
#8 Romantic Hotel in Hagerstown
#8 Business Hotel in Hagerstown
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hagerstown staff and other travellers.
2 questions
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Ogdensburg, New York
2 months ago
Dundee, New York
over a year ago

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Questions? Get answers from Holiday Inn Express Hagerstown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to be away from the elevator!”
frankhR1602IN, 2 Dec 2016 | Read review
“Check out whether the room has cleaning solution odors, and watch your billing closely.”
Bob2U2, 27 Nov 2016 | Read review
“We always go higher. Not sure where it would be quieter because of the highway”
Gooddog2, 28 Sep 2016 | Read review
“Higher floor”
ScottD503411, 21 Aug 2016 | Read review
“Find out if any of the room have an A/C unit with a continuous fan option.”
Donnahue42, 22 May 2016 | Read review
5 of 5