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Comfort Suites

223 reviews
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Traveller (25)
Room & Suite (14)
Dining (3)
Overview
  • Excellent33%
  • Very good37%
  • Average17%
  • Poor6%
  • Terrible7%
Travellers talk about
“room was clean”(26 reviews)
“sausage”(15 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Comfort Suites
Special Offer: Choice Privileges Points
Hotel deals
Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (223)Write a Review
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Traveller rating
74
78
40
13
16
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Time of year
LanguageEnglish
74
78
40
13
16
Show reviews that mention
All reviewsroom was cleansausagelarge breakfast areabathroom lightwafflescoffee tablestaff was friendlyfront desk personadjoining roomswould stay here againhot tubnice varietyvisit familyparking lotcold cerealice machinewaffle maker
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71 - 75 of 221 reviews
Reviewed 28 June 2016

Stayed here recently due to its proximity to the hospital. Okay hotel with a pleasant staff and clean, comfortable rooms. Had some trouble with cabs shuttling to hospital, as there is a Comfort Inn & Suites just down the road.

Thank Arbsdad
Response from ComfortSuitesTeam1, Manager at Comfort SuitesResponded 29 June 2016

I apologize about the names. Yes, there is a Comfort Inn & Suites in town farther away and we are the Comfort Suites located right off exit 32B.

Reviewed 26 June 2016 via mobile

HORRIBLE!!! We were in the "handicap" accessible room & I had to call the front desk to remove furniture so my husband could get in with his wheelchair. The bathroom floor looked like it was mopped with cooking oil. A room for 4 people and...More

Thank twoandnomore
Response from ComfortSuitesTeam1, Manager at Comfort SuitesResponded 7 July 2016

I apologize about your recent experience. This is not acceptable as we do our best to maintain the highest standards. In your case we failed. I spoke to the housekeeping staff about the numbers of towels that need to be put. There should be sufficient...More

Reviewed 25 June 2016

After a long day on the road this was just the place we needed. For $89 we had a very clean and comfortable double room, microwave, refrigerator, and a hot breakfast the next morning. Although we arrived just ten minutes before breakfast ended, the attendant...More

Thank sharonjxn2
Response from ComfortSuitesTeam1, Manager at Comfort SuitesResponded 7 July 2016

Thank you so much for the kind words!! I share your compliments with the breakfast attendant and she was thrilled you enjoyed your stay. Please come back and visit us again.

Reviewed 21 June 2016

Checked in on a Sunday evening in 3 minutes! The 2nd shift desk clerk was very professional and friendly. The kids enjoyed the pool, although the water temperature is always very cool, too cool, at this location. The breakfast attendant on June 13 was fantastic!...More

1  Thank Timothy F
Response from ComfortSuitesTeam1, Manager at Comfort SuitesResponded 7 July 2016

So happy you enjoyed your stay! Please come back and visit us again.

Reviewed 14 June 2016

This hotel was clean and the staff was friendly. Parking is free, and a self-serve breakfast (which included, during my stay, sausage patties, scrambled eggs, french toast, cereal, and other breakfast items) is included with the price of a room. My room had a small...More

Thank Andi55_13
Response from ComfortSuitesTeam1, Manager at Comfort SuitesResponded 15 June 2016

Thank you for your compliments. Please come back soon.

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Concierge
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$66 - US$91 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Hagerstown
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$66 - US$91 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Hagerstown
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (25)
Room & Suite (14)
Dining (3)
Pool & Beach (2)
Hotel & Grounds (35)
Bathroom (5)
Questions & Answers
Ask a question
Yusif Y
28 July 2017|
AnswerShow all 2 answers
Response from Stan D | Reviewed this property |
Most hotels will provide that service. My suggestion is to call the hotel front desk. I am sure they will give you an adequate reply.
2
Votes
Room Tips
"Toward the back away from the road."
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"close tyo reataurants and nearby park"
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"Ask for a room on the highest floor."
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"We like the top floor."
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