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Live! Lofts

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958 Reviews from our TripAdvisor Community

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Showing 953: English reviews
Minneapolis, Minnesota
Reviewed 26 July 2016 via mobile

Pam Hotel staff was excellent!!! She accommodated me and made me feel very comfortable when beyond the call of duty to assist me ..... I would deathly recommend this hotel it's awesome the staff is wonderful panel went above and beyond I would deathly be back here to stay

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Helpful?
Thank F3536WNlaurak
Kory D, General Manager at Live! Lofts, responded to this review

F3536WNlaurak Your kind and gracious comments regarding the Hotel facilities and the exceptional service and attention your received from Pam are greatly appreciated. Indeed, she is a true service oriented professional. Frankly, my entire team makes my job embarrassingly easy! I have taken the liberty of sharing your comments with Ms. Pam and her supervisor. I have also submitted your...

Fairmont, Minnesota
Reviewed 26 July 2016

Very good hotel experience, reasonable price. Hotel was modern and clean. Breakfast was very good and the staff helpfull and friendly! The only negative is there is only one entry into the parking lot and it can be hard to notice it at first. I would recommend this hotel.

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Helpful?
Thank Lorie N
Kory D, General Manager at Live! Lofts, responded to this review

Lorie Thank you for your comments regarding the Hotel facilities and the service you received .It is through such candid feedback that we continue to improve upon our product and services. Look forward to your next visit with us .

Reviewed 25 July 2016

Always stay at Hilton brand hotel for consistent, clean & dependable facilities. The breakfast bar is nice, even though we left too early in the morning to use it. The rooms and the bedding never disspoint us.

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Helpful?
Thank ronn251
Cperrell, General Manager at Live! Lofts, responded to this review

Thank you for posting your comments: "Always stay at Hilton brand hotel for consistent, clean & dependable facilities. " You can count on us to ensure all our guest have a GRAT stay. Please come back to visit withus again.

Illinois
Reviewed 24 July 2016

The one bedroom suite we had was very spacious and perfect for our family of five. The location is convenient to both the airport, shopping, and a variety of restaurants. The property is a combined Homewood Suites and a Hilton Garden with shared services. The large property signs when entering is positioned opposite so it looks like Homewood is in...

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Helpful?
Thank ArkansasTravelgirl
Kory D, General Manager at Live! Lofts, responded to this review

On behalf of the Homewood Suites Hotel, please accept my sincerest apologies for the inconvenience you endured due to the group on the weekend . I wish it were possible to predict the effect various groups and Hotel activities will have on other guests. It just is not feasible to communicate all the conceivable variables. We did attempt to control...

Ft. Meade, Md
Reviewed 23 July 2016

Clean rooms, helpful staff, good location. Food is ok, nothing special. Evening social is a great addition to the whole experience.,Rooms have a kitchen, living area and is great if you stay for a long time.

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Helpful?
Thank Tammy D
Kory D, General Manager at Live! Lofts, responded to this review

Tammy D Thank you for your gracious comments regarding the Hotel facilities .Thank you for taking the time to write of your recent experience. It is through such candid feedback that we continue to improve upon our product and services. I have also shared your comments with the dining room manager for corrective follow up.

Omaha, United States
Reviewed 22 July 2016

I enjoyed my stay in this hotel. The rooms were very nice with a lot of space. The evening social was the highlight of my stay here. This social provided an environment for guest to mingle and socialize.

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Helpful?
Thank April P
Kory D, General Manager at Live! Lofts, responded to this review

Your kind and gracious comments regarding the Hotel facilities and the exceptional service and attention your received are greatly appreciated. Indeed, they are all true service oriented professionals who work endlessly to provided an environment for guest to mingle and socialize. . I have taken the liberty of sharing your comments with them. We look forward to your return visit...

Indianapolis, Indiana
Reviewed 21 July 2016

Front desk personnel has a great sense of humor and quick to solve any problems you may have. The bartender Larry was awesome! He was great at keeping everyone at the bar engaged in conversation, and help us all feel at home while we unwind. Very comfortable atmosphere with awesome employees. I definitely recommend the stay, even if it's just...

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Helpful?
Thank Jill E
Cperrell, General Manager at Live! Lofts, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden inn to your liking. The front desk staff and Larry the bartender are always here to help our guest. Thanks again, I will share your comments with the team. We look forward to welcoming you back to our hotel in...

New York City, New York
Reviewed 21 July 2016

My stay was a good one. I have stayed here in the past and is always nice. The rooms were clean, (could use more towels by the way) Ac worked very well..Brr. The only thing is that the food area was a bit backed up and the floor was sticky. However the staff makes up for these things with their...

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Helpful?
Thank MikeJ992
Kory D, General Manager at Live! Lofts, responded to this review

MikeJ992 Thank you for taking the time to write of your recent experience. It is through such candid feedback that we continue to improve upon our product and services. I`m very happy to hear you enjoyed your stay with us . The food area does get overwhelmed. While we did have extra staff on hand, it obviously was not enough....

Waldorf, Maryland
Reviewed 20 July 2016

Overall everything was perfect! Loved that shuttle service was provided to outlet and the casino. Hotel staff was the absolute Best! Breakfast in the morning was a nice added plus for no additional cost. Would definitely recommend!

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Helpful?
Thank L3893WSjackiem
Kory D, General Manager at Live! Lofts, responded to this review

L3893WSjackiem we are happy you enjoyed your visit with us and got a chance to use our shuttle service . My staff and I love to make Homewood Suites your home away from home. Look forward to your return visit we will have a great breakfast with your name on it.

Reviewed 20 July 2016 via mobile

Larry the bartender at the Hilton was awesome. He brought me a lava cake for my Bday since I was traveling and away from my family. Class act bartender and would recommend you stay here just for his hospitality. He is truly interested in your day.

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Helpful?
1Thank E C
Cperrell, General Manager at Live! Lofts, responded to this review

Yes Larry is a great example of guest service that is provided at the Hilton Garden Inn. I assure you I will share your comments with him and the entire team. Please come back to visit us again when you are in the area.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Live it up at Live! Lofts. One of the premier hotel locales in the BWI (Baltimore, Washington) Corridor located in Hanover, Maryland. Just minutes from Live! Casino, this 250-room hotel, which includes 100 suites, indulges you with free wi-fi, a heated pool and jet spa, laundry and dry cleaning service, and so much more. Get revved up at the fully-equipped fitness center, then after a day of gaming, shopping or business meetings, linger over custom cocktails in The Lounge. Let the chefs at The Grill whip up breakfast or dinner or enjoy room service in your room or suite. The complimentary services offered at the Business Center let you take care of business around-the-clock. If you drive, you’ll appreciate the free parking or take advantage of the no-cost shuttle with service to and from Live! Casino, Arundel Mills Mall, the BWI Airport and Amtrak. ... more   less 

Additional Information about Live! Lofts

Address: 7491A New Ridge Rd, Hanover, MD 21076-3159 (Formerly Hilton Garden Inn / Homewood Suites)
Region: United States > Maryland > Hanover
Price Range: $140 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Live! Lofts 3*
Number of rooms: 250
Reservation Options:
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Also Known As:
Hilton Garden Inn Baltimore/Arundel Mills Hotel Hanover
Hilton Garden Inn Hanover
Hotel Style:
#3 Romantic Hotel in Hanover
#7 Business Hotel in Hanover
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Questions & Answers

Here's what travellers have asked, with answers from Live! Lofts staff and other travellers.
5 questions
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1 month ago
1 month ago
New Britain, Connecticut
4 months ago

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Questions? Get answers from Live! Lofts staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was on one of the higher Red level floors and the room was quiet and a good size. Other side may be better..maybe not. YMMV.”
 of 5 bubbles C4005DBwilliamf, 9 Nov 2016 | Read review
“Ask about dies wifi work!”
 of 5 bubbles , 7 Nov 2016 | Read review
“Rooms are large and the kitchen is well stoced with utilities...great atmosphere for families”
 of 5 bubbles j0ceylinej, 31 Oct 2016 | Read review
“Suites are on the back side but the front side is too far from the road to be noisy.”
 of 5 bubbles susanmS5013VF, 11 Oct 2016 | Read review
“All see to be the same”
 of 5 bubbles ripcordzz, 15 Sep 2016 | Read review
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