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Aloft Arundel Mills

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GreenLeadersSilver level
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Aloft Arundel Mills
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508 Reviews from our TripAdvisor Community

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There are newer reviews for Aloft Arundel Mills
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Showing 507: English reviews
New Windsor, New York
Reviewed 21 July 2015

I've stayed here twice and the second time (most recently) the A/C unit in the room wasn't working well enough to cool the room. When we called down to the desk they sent someone right away but he couldn't fix it. Within 15 minutes they had us in another room! It was a pain to have to move, but they...

Thank Tristan W
Reviewed 20 July 2015 via mobile

I have stayed at about 5 alofts this past few months and at first was not impressed. Danasha was awesome handling a incorrect charge on my account. Her patience and professionalism was admirable overall service was great considering the large volume this particular weekend.

Thank Laini F
Hanover, Maryland
Reviewed 18 July 2015

First, this is the best hotel that I have stayed in a very long time. Second, Joey, the front desk receptionist, is the best. In a word, he rescued me. I has lost in the area and he took my call for help. He knew exactly where I was and and provided me the right directions to the hotel pronto--thanks...

Thank Robert F
Reviewed 17 July 2015 via mobile

I want to think aloft for the nice stay at there hotel they really took care of me, Daneisha helped me out alot, with everything I need to know, thank you, the gym was great acc the breakfast was good.

Thank Terrell B
Kaiserslautern, Germany
Reviewed 16 July 2015

After the hickups with the phone in my room which the staff was very attentive to, the stay was nice and comfortable. I was able to handle all my business needs in my spacious room. Breakfast was hot and fresh in the morning. The people there are great, Alia was super and went out of her way to make my...

Thank Allen U
Portland, Oregon
Reviewed 13 July 2015

This was the perfect place at the perfect time, the end of my business trip. Despite the fact that it was near BWI there was no jet noise. The room was comfortable, clean, modern and inviting. The staff were friendly.

Thank Mark P
Reviewed 12 July 2015 via mobile

The good - convenient to the airport,the casino and the mall. The hotel shuttle Is free anywhere within a five mile radius which includes all of the above and the hotel offers all over $15 casino voucher but you have to ask for it. Nice size conformable beds, nice size shower and a mini fridge(empty). Heat and air conditioning worked....

Thank Falon G
Megan L, Starwood Hotels at Aloft Arundel Mills, responded to this review

Dear Falon G, As a loyal Aloft guest, you know our high standards in delivering a great experience, and so we sincerely apologize for falling short on those expectations what you encountered in unacceptable. Please rest assured that your comments have been addressed with our team to ensure service and cleanliness improve. We appreciate you bringing this to our attention,...

New Jersey
Reviewed 11 July 2015

Ok, this is the 2nd aloft property I've stayed at and the novelty has worn off. I'm tired of millennial kids working at the front desk who aren't very helpful. The rooms are comfortable enough (mattress, pillow, towels all good), but the housekeeping is inconsistent. Some days you get a bathmat. Some days you don't. Some days you get an...

2Thank roadwarriorla
Mons, Belgium
Reviewed 9 July 2015

I enjoy this hotel immensely. I've stayed on multiple occasions and plan to return in the future. The rooms are clean and comfortable. The service staff is agreeable but sometimes a bit slow to respond. Despite the need for a few calls or reminders, they always attend to your needs eventually. They even provided me a larger refrigerator for an...

Thank ABagley72
Reviewed 22 June 2015 via mobile

The Aloft and Element at Arundel Mills quickly impressed me with their attention to guest concerns and friendly homey atmosphere. The WXYZ Bar is always a pleasure no matter who's behind the bar. The beds are comfortable and the showers are beautiful. Always a great stop when I'm in town.

1Thank MrKaiPinkney

85 photos of this hotel

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Room/Suite (18)
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07/05/2017 08/05/2017
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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The new Aloft Arundel Mills Hotel, located just minutes outside Baltimore and the BWI Airport, is near fantastic shopping at the Arundel Mills Mall, great restaurants and lots of family-friendly fun. ... more   less 

Additional Information about Aloft Arundel Mills

Address: 7520 Teague Rd, Hanover, MD 21076-1200
Region: United States > Maryland > Hanover
Price Range: $170 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft Arundel Mills 3*
Number of rooms: 142
Reservation Options:
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Also Known As:
Aloft Arundel Mills Hotel Hanover
Aloft Hotel Arundel Mills
Hotel Style:
#2 Green Hotel in Hanover
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Questions & Answers

Here's what travellers have asked, with answers from Aloft Arundel Mills staff and other travellers.
3 questions
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Chesterfield, Virginia
over a year ago

See all questions (3)

Questions? Get answers from Aloft Arundel Mills staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Free shuttle to all your needs”
mrboals, 23 Apr 2017 | Read review
“Don't stay in the room next to the elevator. You can hear it running up and down all night.”
markcS8837QP, 2 Feb 2017 | Read review
“Comfortable, clean and more than adequate for just one night.”
SpecialVistas, 30 Dec 2016 | Read review
“Elevators were fast. Call ahead at the front desk and shuttle will be waiting for you.”
bkautz415, 25 Nov 2016 | Read review
“Ask for an odd room. The view is beautiful.”
, 30 Jul 2016 | Read review
5 of 5
US$98* /night
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Prices are for 1 room, 2 adults
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