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Room was nice and clean. Air works great. The shower is to die for. It was nice and quiet. The staff was very friendly and helpful. The bed was so soft. Whenever I want to get away this where I Come. AwesomeMore
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Thank Adonna J
Response from Jessica S, Operations Manager at Element Arundel MillsResponded yesterday
Dear Adonna J,
Thank you for taking the time to write such a wonderful review of our hotel online. I can't thank you enough for the kinds words and I will make sure to pass them along to the rest of the staff. We look...More
Just like the other element hotels, same furnishings, appliances, features. Staff is very helpful and friendly, location is pretty good even though it's a healthy walk to go out to get dinner.
If you're using a laptop with an optical mouse, bring a mousepad since...More
Response from Jessica S, Operations Manager at Element Arundel MillsResponded 3 weeks ago
Thank you for the helpful hint for our guests to bring a mousepad, we also offer magazines in the room as another alternative that works. I can speak with our General Manager to see if we can also have mousepads on hand to...More
Yolanda is the best person working the front desk. She always recognizes me, even when it's been months since I've been here, and greets me with a smile and friendly welcome back. She is very helpful and knowledgeable about the hotel and is never too...More
Thank christine h
Response from Jessica S, Operations Manager at Element Arundel MillsResponded 2 weeks ago
Dear christine h,
Thank you for taking the time to write such a nice review recognizing Yolanda for her hard work. I will make sure to give her a special shout out during our next staff meeting. Please come back and see us all again...More
The staff is very professional, and helpful. It's within walking distance of the mall and grocery store. Plenty of parking available! They have great attitudes, make accommodations when needed. The shuttle services is awesome, breakfast is hot, and Yolanda is a Rock Star!
Response from Jessica S, Operations Manager at Element Arundel MillsResponded 4 weeks ago
Thank you for such an amazing review of our hotel! I'm so happy to hear that Yolanda and the rest of the staff displayed their amazing attitudes and were Rock Stars during your stay. Please come back and see us all again!
Hotel is clean, room layout is great. Shower fantastic. Full refrigerator, stove top and microwave. The bed was way too low to the ground and too squishy. Staff was very friendly and helpful. Gym was okay. The equipment did not work. Breakfast was okay.
Thank Brannon W
Response from Jessica S, Operations Manager at Element Arundel MillsResponded 3 May 2017
Dear Brannon W,
I'm sorry to hear that you did not enjoy the Heavenly Westin Bed. Please call the General Manager, Abraham Esquivel, at 443-577-0050, so we can learn more about the gym equipment that needs to be fixed for our future guests.
US$112 - US$180 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#1 Green Hotel in Hanover
#2 Business Hotel in Hanover
Non-Smoking Rooms ,
Number of rooms
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