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The Hotel at Arundel Preserve

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Traveller (206)
Room & Suite (90)
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Ratings and reviews
Certificate of Excellence
Ratings
Location
Cleanliness
Service
Value
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What's included
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
Designed to be the premier meeting and event destination between Baltimore and Washington, DC. The height of modern luxury, with the features that make hosting a first-rate gathering second nature. THE SPACE9, 200 total square feet of flexible meeting space. Grand ballroom/banquet room...
Offers from The Hotel at Arundel Preserve
Special Offer: Taste of Romance
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Location and contact
7795 Arundel Mills Blvd, Hanover, MD 21076-1995
Hotel website
6.8 km to Balt.-Wash. Intl Airport
12 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (764)
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760 results
Traveller rating
557
155
33
8
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LanguageEnglish
557
155
33
8
7
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All reviewsgrillfire restaurantthe executive loungebeautiful hotelromance packagebagel shopcorner roomparking garagelight switcheslate checkoutfavorite hotelwalk in showerrain showersitting areaking roomindoor poolfront desk staffvery nice stay
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1 - 5 of 760 reviews
Reviewed 3 days ago

Finding The Hotel at Arundel Preserve was a stroke of good fortune. We look forward to visiting our family in the Baltimore area and surrounds. The location suited our needs very well. There are lots of good restaurants in the area, as well as interesting...More

Review collected in partnership with this hotel
Thank Martin G
Response from TheHotelArundel, General Manager at The Hotel at Arundel PreserveResponded 2 days ago

Hello Martin, Thank you for a wonderful review! We appreciate it more than you know. We are glad you enjoyed your stay and we look forward to your next stay with us. If we can be of any assistance, please let us know. Have a...More

Hotel's Favourite
Reviewed 21 February 2018

It’s easy to become jaded as one travels around the USA staying in good, but unremarkable chain hotels in cookie-cutter style. So after the HAP’s approx. 10 minute shuttle ride from BWI airport, it was a pleasant surprise to enter this hotel and immediately get...More

2  Thank ekimbry
Response from TheHotelArundel, General Manager at The Hotel at Arundel PreserveResponded 23 February 2018

Good afternoon, I LOVE your review! Thank you for taking time let us know about your stay at Hotel Arundel. We pride ourselves in delivering a quality product as well as excellent guest service. I'm so glad you enjoyed your stay with us from start...More

Reviewed 6 days ago via mobile

Love this hotel! It's beautifully decorated & very clean. Amazing customer service & It's in a great location with plenty of parking. There's really no cons to this hotel, I have a fantastic stay every time!

Thank Ronda Y
Response from TheHotelArundel, General Manager at The Hotel at Arundel PreserveResponded 3 days ago

Good afternoon Ronda, Thank you for the wonder review! It's always nice to see positive comments about the hotel and the team. Please let us know if you need anything, we are always here to help. Regards, April Callahan General Manager

Reviewed 6 days ago

Love this hotel! Wonderful property, beautifully decorated & very clean. Amazing customer service & It's in a great location with plenty of parking. There's really no cons to this hotel, I have a fantastic stay every time!

Review collected in partnership with this hotel
Thank Ronda Y
Response from TheHotelArundel, General Manager at The Hotel at Arundel PreserveResponded 3 days ago

Good afternoon Ronda, Thank you for the wonder review! It's always nice to see positive comments about the hotel and the team. Please let us know if you need anything, we are always here to help. Regards, April Callahan General Manager

Reviewed 1 week ago

Hotel staff is exceptionally friendly and helpful. Rooms are very nice. Restaurants in the hotel are fantastic. Great price overall. Location is great and close to a lot of local attractions. I have stayed here several times for pleasure and recommend the hotel for business...More

Review collected in partnership with this hotel
Thank ajdiss
Response from TheHotelArundel, General Manager at The Hotel at Arundel PreserveResponded 1 week ago

Good evening, Thank you for the wonderful review. I'm glad you enjoyed your stay with us. If there is anything we can assist you with on your next stay, please make sure to let us know. Thank you for your loyalty to Hotel Arundel. Regards,...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Shuttle Bus Service
Wheelchair Access
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$155 - US$239 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Hanover
#1 Family Hotel in Hanover
#1 Business Hotel in Hanover
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$155 - US$239 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Hanover
#1 Family Hotel in Hanover
#1 Business Hotel in Hanover
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (206)
Room & Suite (90)
Dining (8)
Pool & Beach (2)
Business Centre & Event Rooms (21)
Questions & Answers
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876rogerv
I happened to have the opportunity to return to this hotel this past weekend for a family occasion in the area. I thought it would be a great opportunity to give the hotel another try. My wife and I love the location and generally love this hotel. It's modern, convenient and well positioned in the area. The amenities and room appointments are nice but certainly not "five star". On a scale of one to five I may have been a little to critical to rate it a 3 and would say a solid 4 is fair. That said, my rating of the staff and service remains at a 2. There is no emphasis on assuring that the customer has the very best experience. For this quality of a hotel, front desk staff should be asking the question "Is there anything else I can do to make your stay better?" I arrived at the hotel in the early afternoon on Saturday. I had made my reservation on line and upon checking in was simply given my keys to my room. The room turned out to have a view of the roof and parking structure. Now if I had arrived at 11pm I could understand getting one of the worst rooms in the hotel, but early afternoon - really. I came back down to the desk and asked the question "What criteria was used to give me one of the worst rooms?" - it wasn't how much I paid. Front desk clerk couldn't answer but offered to give me a different room. I declined the offense was enough. That said, it is a very nice hotel and located close to family in the area. I expect that we will continue to stay here on occasion and hope that maybe with time service will improve.
26 March 2018|
AnswerShow all 2 answers
Response from TheHotelArundel | Property representative |
Hello. Thank you for letting us know about your experience at The Hotel. We take all feedback serious and I've spoken to the Front Office Manager about your concerns. We plan on addressing your concerns with the team at... More
0
Votes
Talishia825
25 July 2017|
AnswerShow all 10 answers
Response from TheHotelArundel | Property representative |
Hello, No they do not, We do offer a premium King room that has a lager tub that you can soak in. Please feel free to call the reservations department and request more information.
0
Votes
Demetrius S
6 March 2017|
AnswerShow all 3 answers
Response from TheHotelArundel | Property representative |
Good morning, Yes you can reserve the room with whatever card you like and change your payment method at check in. Please make sure to let the agent know upon check in. April Callahan General Manager
0
Votes
Room Tips
"choose rooms with double beds as they will have a bathtub."
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"The decor and design was fresh and modern - quite unlike most national hotels. The only thing lacking in our..."
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"Stay above 3rd floor."
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"Clean, comfortable, and great value for the money I will stay here every time I visit my dad there in MD."
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