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Red Roof PLUS+ Baltimore - Washington DC/BW Parkway

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192 Reviews from our TripAdvisor Community

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Showing 187: English reviews
Frederick, Maryland
Reviewed 14 August 2015

I have been staying at this particular place for two years. The price is always within my range. The staff is very, very friendly! Chrystal always greets me at check in and is always very welcoming and helpful. Thank you, Red Roof Inn!

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Helpful?
Thank JuliaW489
redroof107, General Manager at Red Roof PLUS+ Baltimore - Washington DC/BW Parkway, responded to this review

Thank you so much for your kind words about your experience here at our inn. It is such a pleasure to continue to serve our loyal guest. I'm so glad to hear you feel everyone on our staff gives you that special warm feeling and I will let Chrystal know she is one of the reasons you continue to come...

Virginia Beach, Virginia
Reviewed 27 July 2015

My Husband and I decided on a quick get away and we stayed at the Red Roof+. BEAUTIFUL rooms!!! Customer service is very important to me. I want to say THANK YOU to Crystal for making my stay at the Red Roof pleasant, just by walking into the lobby to check in. Crystal, you have WONDERFUL customer service skills. Keep...

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Helpful?
Thank Patricia F
redroof107, General Manager at Red Roof PLUS+ Baltimore - Washington DC/BW Parkway, responded to this review

Patricia and John, I would like to take this time out to personally thank the both of you for your kind words about our property and the excellent care Crystal has given you at the time of check in. Crystal has been with our company for over twelve years and she takes pride in helping all of our guest. I...

Reviewed 26 July 2015

Room was dated, had musty smell upon arrival. AC unit was more noisy than usual, dead fly on floor, was still there when I left, was charged $1.59 a day for room safe, no mention of that charge when room was booked( I even had the deluxe room) Coffee maker in room not worth the extra money.

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Helpful?
Thank Perry L
redroof107, General Manager at Red Roof PLUS+ Baltimore - Washington DC/BW Parkway, responded to this review

Thank you for taking the time to write about your stay. I'm sorry the a/c unit was a little to loud, we do have some units that are a little older than others. At check in the form you sign explains that we do charge a safe charge each day for you to store your valuables, however the form also...

Santa Rosa, California
Reviewed 18 July 2015

This budget hotel was a nice surprise. It seems like the management has recently updated the rooms and we benefited from the change. The nearby restaurants were not opened late which will require you to drive to get a meal. It worked well for a late landing at BWI and a place to put your head for a few hours.

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Helpful?
Thank John E
redroof107, General Manager at Red Roof PLUS+ Baltimore - Washington DC/BW Parkway, responded to this review

Thank you for taking time to write about your experience at our inn after a day of flying. As mentioned the hotel was updated about four years. If you are ever back this way please stop in and try our updated Premium style room, I think you will be very impressed. We look forward to your next visit. Safe travels.

Lusby, Maryland, United States
Reviewed 14 July 2015 via mobile

Condom found in bed... Dirty.. I mean absolutely disgusting.. Poorly managed.. Insufficient staff working at all times and extremely poor customer service.. My coworker and i have stayed here numerous times for work. The only plus i can say about this place is the rooms were updated and are modern.. But that had to be a few years ago now...

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1Thank LadyTre0627
Reviewed 5 July 2015

I stayed about 12 nights over a month for work. The room was not very clean on any visit. Several nights the bathroom had hair in the tub from the previous guest. One visit there was someone elses used wash cloth on the shower. Not a comfortable hotel. I have since moved on to another chain. The air units are...

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Thank christina b
Reviewed 20 June 2015 via mobile

We checked in @ 4:30am... Upon opening the door the smell of mold smacked us in the face... The bed felt damp. The bathroom was so dirty, tub has dirt ring, toilet dirty inside & out. Used towel behind bathroom door. I will never stay there again

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Helpful?
1Thank blud1960
redroof107, General Manager at Red Roof PLUS+ Baltimore - Washington DC/BW Parkway, responded to this review

Thank you for taking the time to write about your stay at out Inn. Let me start of saying I do apologize for the smell of the room the situation of the bathroom. I will be sure to share these pictures with my staff in hopes that we will not disappoint any of future guest. I realize at the time...

Garner Nc
Reviewed 9 June 2015

I have been a redi-card member for a couple of years now and Elizabeth is the first person to tell me that i can reserve rooms and they will hold them til 8pm and if I dont stay there, there is no penalty. Wow. Who knew? She is so nice and very knowledgable. I stay in alot of RRI hotels...

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Helpful?
1Thank Ronald T
redroof107, General Manager at Red Roof PLUS+ Baltimore - Washington DC/BW Parkway, responded to this review

Thank you for taking the time to share your wonderful comments about our desk clerk Elizabeth. Elizabeth was so excited when she read your comments, she didn't realize how just giving basic information makes the difference to all of our guest. We are happy you enjoyed your stay and look forward to serving you in the future.

Reviewed 4 May 2015 via mobile

Think you're going to stream in HD, here? Think again. At full bars you'll still have the lowest connection speed possible. That means tinny sound, and blurry picture. In fact, it took ten minutes to download tripadvisor app on this red roofs wifi.

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Helpful?
Thank Thisplac
redroof107, General Manager at Red Roof PLUS+ Baltimore - Washington DC/BW Parkway, responded to this review

Thank you for sharing your Wi-Fi experience with our inn. I do apologize for the slowness of our system, but our corporate office is working very hard to fix our problem. Our building is over 30 years old and it takes us a little longer to install certain features. I hope you will consider us as a choice in you...

Silver Spring, Maryland, United States
Reviewed 1 May 2015

The room was fine but I was charged improperly. I had a 3-night reservation but changed my mind about it for reasons having nothing to do with the quality of the place. Upon check-in, I changed it to a 1-night reservation. Apparently, this was not properly recorded because I ended up with a bill for 3 nights. I figured anyone...

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Helpful?
1Thank George C
redroof107, General Manager at Red Roof PLUS+ Baltimore - Washington DC/BW Parkway, responded to this review

Mr.Clanton, I'm very sorry you were unable to reach me earlier about your over payment, but after speaking with you today I hope you realize I do like taking care of my guest and will always return your call and do whatever I can to make you happy. I hope the next time you and your group come to the...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
Official Description (provided by the hotel)
With newly renovated rooms, and located just off of both I-295 and I-95, Red Roof PLUS+ BW Parkway is just 2 miles from the Arundel Mills Mall, home to Medieval Times, Bass Pro Shops, several shopping destinations, and the Maryland Live! Casino! We are 100% Non-Smoking and conveniently located near the Baltimore Convention Center, University of Maryland Medical Center, Johns Hopkins Medical Center, Johns Hopkins University, and many major government and corporate offices, such as the National Security Agency and Northrop Grumman. Red Roof Plus+ BW Parkway is only 7 miles from both the Baltimore Washington International Airport (BWI Airport) and Fort Meade, 13 miles southwest of the Baltimore Inner Harbor, Oriole Park at Camden Yards and M&T Bank Stadium (formerly PSINet Stadium). Meanwhile, all the fun of downtown Washington DC is any easy train ride, less than 30 miles away. Don't feel like dealing with the traffic? Take the light rail to all of Baltimore's greatest attractions, or the Marc or Amtrak train to Washington DC. We are surrounded by many excellent restaurants (some within walking distance). Our friendly staff is here to make every part of your trip easier - after all, we guarantee that every guest feels confident, significant, and delighted!When you check in, check out the fantastic new amenities in our NextGen (R) design rooms! The rooms at this 100% Smoke Free inn feature a stylish, boutique design with all new furniture, spa-inspired bathrooms with modern vessel sinks, new comfy Rest Suite beds by Serta, plush high-end bedding, modern design flooring, comfortable new seating and a large, flat-screen TV. Offering Red Roof Inn's new Order Inn program, where guests can order delicious food for in-room delivery. Red Roof Washington DC BW Parkway is 100% Non-Smoking and renovated with all new rooms. Mini-Refrigerators and microwaves are available in Superior King and Deluxe Double room types. All rooms offer free WiFi. Experience our coffeehouse-style coffee and tea. This location offers "On Command Video" with a selection of free TV channels, as well as pay-to-view premium channels, movies, music and games. One well-behaved family pet per room is welcome. ... more   less 

Additional Information about Red Roof PLUS+ Baltimore - Washington DC/BW Parkway

Address: 7306 Parkway Drive South, Hanover, MD 21076
Region: United States > Maryland > Hanover
Price Range: $102 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof PLUS+ Baltimore - Washington DC/BW Parkway 2.5*
Number of rooms: 108
Reservation Options:
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Also Known As:
Red Roof Inn Washington, Dc - Bw Parkway Hotel Hanover
Red Roof Inn Hanover
Hanover Red Roof Inn
Hotel Style:
#1 Best Value Hotel in Hanover
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof PLUS+ Baltimore - Washington DC/BW Parkway staff and other travellers.
3 questions
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Millersville, Maryland
3 months ago
4 months ago
Tarpon Springs, Florida

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Questions? Get answers from Red Roof PLUS+ Baltimore - Washington DC/BW Parkway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you ask the shuttle drivers where to eat at. They know the good restaurants.”
billy844, 10 Apr 2017 | Read review
“Nice location, close to Maryland Casino and Arundel Mills Mall”
katw756, 17 Jul 2016 | Read review
“Easily accessible, right off of the freeway.”
G199KBmichaels, 25 Jun 2016 | Read review
“Choose another hotel and pay a little more.”
jazzilady2016, 6 Jun 2016 | Read review
“microwave,fridge, iron/board are in the deluxe rooms and higher. No elevators, so request 1st floor for handicap accessibility.”
Brownye, 5 Jun 2016 | Read review
5 of 5