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Hampton Inn and Suites Arundel Mills / Baltimore

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Hampton Inn and Suites Arundel Mills \/ Baltimore
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499 Reviews from our TripAdvisor Community

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Showing 494: English reviews
New York City, New York
Reviewed 3 days ago NEW

The hotel staff was Wonderful and friendly. Rooms are clean and comfortable, Close to lots of amenities, restaurants, movie Theatre, outdoor pool and a massive Mall. Very warm and comfortable environment.

Review collected in partnership with Hampton
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Helpful?
Thank Dublingirl86
Ken W, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Hello Dublingirl86! Thank you so much for staying with us and writing a review about your experience! So glad you found the area attractions enjoyable and also the hotel amenities to your liking! Cant wait to host you again in the near future!! Respectfully, Ken White General Manager Hampton Inn & Suites Arundel Mills

Dumfries, VA
Reviewed 3 days ago NEW

When I couldn't obtain a room at the Live lofts! using my free comps, I decided to stay at this hotel due to the proximity to the casino, decent price and good Tripadvisor reviews. We arrived and the young lady at the counter was very friendly and had my room keys ready. The hotel was super clean and the decor...

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Helpful?
Thank Dionne J
Ken W, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Good morning Dionne, Thank you so much for your wonderful review - I will certainly follow up on the shuttle situation and find out how that could have happened but otherwise I am glad you and your family enjoyed your trip and our location/team members! Hopefully we can host your next trip to the casino or surrounding area! Respectfully, Ken...

washington dc, United States
Reviewed 1 week ago

Great customer servers and the food is good and the room are always clean - this is great for a family or couples get away - there is shopping across the street and a live coasino is there also - we had a great stay and shopping expercience

Review collected in partnership with Hampton
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Helpful?
Thank 109juliusp
Ken W, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Good morning Julius! Thank you so much for taking the time to review our hotel. I am very happy that everything worked out and you and your family enjoyed your experience at our hotel! We look forward to hosting you again and wish you many happy days in between! Respectfully Ken White Hampton Inn & Suites Arundel Mills General Manager

Owings Mills, Maryland
Reviewed 2 weeks ago

Upon checking in, there was 2 staff members. One decided she was going to go check the room before we were giving the key cards. She came back and stated the room was fine. (The last king suite) ok so we was checked in and headed to our room. Upon entering the first thing I noticed was the open soap...

Review collected in partnership with Hampton
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Helpful?
1Thank ppitts319
Ken W, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Good morning PPitts319, First and foremost please accept my sincere apologies concerning your stay. I will certainly discuss this with my team and find out the particulars of your experience - something is odd about this entire situation as we do not check rooms prior to giving a key to a guest. This is done during our inspection process earlier...

Newport News, Virginia
Reviewed 3 weeks ago

Had a blast! Every one was nice. Thank you 😊 Very pleased with service, shuttle service. Could improve television reception in the rooms. Kept loosing the signal and missed some parts of the bowl games and news. Would stay there again.

Review collected in partnership with Hampton
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Helpful?
Thank A5372WUsusana
Ken W, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Good morning WUsusana! Its great that you were able to get away! More importantly it was great that you choose to spend that with us! I am currently working on a new vendor all together for our satellite TV and should have a new system installed by the end of this month so please come visit with us again so...

New Bern, North Carolina
Reviewed 3 weeks ago via mobile

Booked on the App, picked rooms the day before, no problems at all with the staff. The breakfast area was super clean, fully stocked, and well maintained. Great job to the ladies that run that area, one of the best I'd seen. This place is right by the Bass Pro Shop and easy to get to from the mall. Will...

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Helpful?
Thank mjacostausmc
Ken W, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Thank you for the awesome review Mjacostausmc!!! I am so glad you found the breakfast plentiful and overall great -- please do not hesitate to return on your next visit to the area! Look forward to your next visit! Respectfully, Ken White General Manager Hampton Inn & Suites Arundel Mills

Cornwall, Pennsylvania
Reviewed 3 weeks ago

We always enjoy Hampton Inns for their comfortable beds and decent breakfasts. This one was just fine. Just a few small quirks -- bathroom sink drain ran very slowly, and there was no "directory book" in the room to list TV channels. Check-in staff member (late on Christmas night) was very helpful and efficient. We chose this location to be...

Review collected in partnership with Hampton
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Helpful?
Thank Peirins
Ken W, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Thank you so much for taking the time to review our hotel Peirins! I certainly apologize concerning the channel guide being missing from your room -- we do have them in all of our rooms so I will speak to housekeeping about making sure to keep an eye out for those. Thank you so much for the comments regarding the...

Atlanta, Georgia
Reviewed 3 weeks ago

There are some very good things about this hotel: comfortable beds, large rooms, good breakfast buffet, professional staff, great gym equipment, and adequate parking. My only concern is that the building is aging and the rooms need to be renovated. Peeling paint on the bathroom door; old wallpaper and a dingy shower are just some of the reasons for management...

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Helpful?
Thank Cruzin404
Ken W, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Thank you so much for the honest feedback Cruzin, Great news is that we have plans to do many of the items listed in your review. New showers have been ordered for instance -- Digital Key is on the way for the entire hotel which we are very excited about! I hope to see you again soon so you can...

Chesapeake, United States
Reviewed 3 weeks ago

My husband and I stayed over the Christmas weekend. Everything was excellent. Staff were wonderful. Highly recommend this hotel. Convenient to food, shopping and other stores. We will stay here again.

Review collected in partnership with Hampton
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Helpful?
Thank donnav856
Ken W, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Thank you so much for your wonderful review Donna! We love the fact that you choose to spend your holiday season with us and are very excited to hear you enjoyed your time with us as well. We look forward to having you return next time around!! Respectfully, Ken White General manager Hampton Inn & Suites Arundel Mills

Virginia Beach, United States
Reviewed 4 weeks ago

the hotel staff was very helpful when we arrived early the clerk quickly offered to shuffle around our rooms to get us in early. we actually had three guest room and she got up all on the the same floor which we appreciated as we wanted to get shopping done and have a late lunch. we then needed to use...

Review collected in partnership with Hampton
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Helpful?
Thank Donna S
Ken W, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Thank you so much for your wonderful review Donna! Its so great to see the team took care of your specific needs and we were able to get you in early on your day of arrival. I will certainly share your feedback in this mornings huddle and celebrate the success! Hopefully we get to see you and your family again...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hampton Inn and Suites Arundel Mills / Baltimore

Address: 7027 Arundel Mills Cir, Hanover, MD 21076-1387
Region: United States > Maryland > Hanover
Price Range: $159 - $284 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn and Suites Arundel Mills / Baltimore 2.5*
Number of rooms: 131
Reservation Options:
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Also Known As:
Hampton Inn And Suites Arundel Mills / Baltimore Hotel Hanover
Hampton Inn Hanover
Hanover Hampton Inn
Hotel Style:
#2 Family Hotel in Hanover
#2 Romantic Hotel in Hanover
#3 Business Hotel in Hanover
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn and Suites Arundel Mills / Baltimore staff and other travellers.
4 questions
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Green Lane, Pennsylvania
over a year ago

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Questions? Get answers from Hampton Inn and Suites Arundel Mills / Baltimore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room faced the shopping mall, and it was quiet.”
 of 5 bubbles Susal, 21 Jul 2016 | Read review
“We chose the King room, 4th floor view of mall.”
 of 5 bubbles Richmond_VaGem, 21 Jul 2016 | Read review
“Queen suites with 2 beds maximized space for us. Highly recommend.”
 of 5 bubbles butta1898, 9 Jun 2016 | Read review
“Within walking distance to the mall ans casino. Shuttle service was quick.”
 of 5 bubbles HBel1225, 3 Jun 2016 | Read review
“I was on mall side and was quiet except I was on 2nd floor, go higher.”
 of 5 bubbles grumpyldo, 16 May 2016 | Read review
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