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All reviewsthe green turtlearundel millsthe included breakfast buffetroom was cleanwafflesindoor poolsofa bedplenty of free parkingstayed for two nightssitting arearecommend this hotelfree weightsbass pro shopbusiness travelernext morningthe breakfast areastay at this hotel again
Look at my attached pictures. 2 seperate rooms. 2 different mattresses. Blood stains near where ypu rest your head equals BED BUGS. Unless you lile being bitten, having ypur blood sucked right out of you, and catching WHO KNOWS WHAT DISEASES they are carrying,STAY AWAY...More
Stayed for two nights. Very happy with the hotel staff, room and the free breakfast. Gym was nice and clean with free weights and cardio options. Close to casino and shopping. Short drive to several great restaurants. Short walk to The Green Turtle sports bar.
Hi,when we first got there,the front desk female was Rude,we had requested an early checking but she said we are booked you have to wait until 3pm not even acknowledging our reservation or slips/paper we had with us. So we just waited until.It was a...More
Don't go for the breakfast or the bed. The breakfast is limited and not that great and the bed was not comfortable at all. Also, make sure pool is open before you go. When I 1st walked in the lady at the counter had a...More
Response from Jeff B, General Manager at SpringHill Suites Arundel Mills BWI AirportResponded 13 August 2018
We apologize that your stay was not excellent. Our breakfast has many options in protein, grains, dairy, fresh fruit, etc. I'm sorry you didn't find anything that you desired. We hav shared your comments with the staff to improve our level of service.
Kids running up and down the hallway knocking on doors, no security in hotel so everyone was waken up at 0200. I understand house keeping is hard but not emptying the trash is not a show of customer service. Mold in and around the tub,...More
Response from Jeff B, General Manager at SpringHill Suites Arundel Mills BWI AirportResponded 31 July 2018
Please accept my deepest apologies that your stay was not excellent! We have given this information to the appropriate hotel teams so that we may better serve our guests in the future!
Response from Kelcey S | Property representative |
Yes, the shuttle will pick you up from the airport and bring you to the hotel. The shuttle runs on call, rather than on a set schedule, so after you have arrived and picked up your luggage, just give us a call and... More
Yes, the shuttle will pick you up from the airport and bring you to the hotel. The shuttle runs on call, rather than on a set schedule, so after you have arrived and picked up your luggage, just give us a call and we will send the driver out to you!