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Holiday Inn Express Baltimore - BWI Airport West

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Traveller (12)
Room & Suite (39)
Dining (8)
Overview
  • Excellent50%
  • Very good35%
  • Average8%
  • Poor5%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2 Star Hotel
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (278)
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All reviewsfront deskwide arraydenny's attached to the hotelfree breakfastlight railroom was cleanan early morning flightthe rental car returnbreakfast was excellentcomplimentary shuttleperfect hotelparking lothot breakfastdefinitely stay here againthe young ladyarundel mills mallbusiness trip
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121 - 125 of 275 reviews
Reviewed 30 April 2015

Only stayed one night for early departure from BWI. Super convenient and close to the airport. Check In- Quick but the lady was not really friendly and could use hospitality refresh course. No smiles but I assume she was already on the defense because the...More

1  Thank Sapphirina
Response from KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport WestResponded 12 May 2015

We're glad we were able to meet all of your lodging needs during your stay with us. We hope you've had the chance to visit some of our wonderful local attractions such as the Arundel Mills Outlet Mall, Maryland Live Casino, Medieval Times etc. You...More

Reviewed 28 April 2015

This is a decent, reasonably priced airport hotel. We were there for 3 nights and while satisfactory decided to move to a little more nicer hotel for the 4th night. Hotel has all the amenities you would need for a decent stay. Nice size room,...More

Thank wizofwoz
Response from KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport WestResponded 12 May 2015

Thank you for staying with us here at the Holiday Inn Express BWI-West. We really appreciate your loyalty to our brand and would like to sincerely apologize for any inconvenience you may have experienced during your stay with us. We want to also apologize for...More

Reviewed 26 April 2015

Stayed here on a business trip. Waited at the airport for over an hour for the shuttle to pick us up. Called several times and was assured each time that the shuttle would be there in 10 minutes. Finally took a cab, which only took...More

Thank Pete D
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Baltimore - BWI Airport WestResponded 11 May 2015

Dear Pete D, Thank you for taking the time to review our property. I am delighted to hear that you were satisfied with the featured amenities at the hotel. We are committed to providing our guests with the highest quality services and facilities. It seems...More

Reviewed 24 April 2015

Stayed at this motel because we had stayed at the one in Ranson, West Va.. which we were very pleased with. We went to the motel to make sure where it was at before going over to the Casino. Kevin who was going to help...More

Thank gloria s
Response from KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport WestResponded 29 April 2015

I would like to start off by apologizing for rude behavior you've experienced during your stay at our hotel. We will definitely address this issue to ensure that it doesn't happen again. However, shuttle service for our guest to and from the airport is our...More

Reviewed 24 April 2015

This is about 7 minutes from the BWI Airport. Complimentary shuttle service to/from the airport and Amtrak train station, and more. Rooms are not the quietest but very comfortable. Staff was very accommodating. Breakfast is complimentary but not exactly fine dining. Eggs are liquid/powdered and...More

Thank StevenJ380
Response from KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport WestResponded 29 April 2015

Thank you for staying with us here at the Holiday Inn Express BWI-West. It's a pleasure to be able to accommodate all of your lodging needs with the exception of breakfast. We really apologize for any inconvenience you've experienced with our breakfast bar selections. Unfortunately...More

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Best Value Properties in Hanover, MD
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Tennis Court
Details
Price range
US$95 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Hanover
#4 Business Hotel in Hanover
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$95 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Hanover
#4 Business Hotel in Hanover
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (12)
Room & Suite (39)
Dining (8)
Pool & Beach (6)
Questions & Answers
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Brittney J
4 September 2017|
AnswerShow all 2 answers
Response from HIEBWIManager | Property representative |
Our hotel is conveniently located 5 minutes from the Live Casino as well as Arundel Mills Mall. We have a free shuttle service that will take you anywhere within 5 miles of the hotel. We don't permit parties in our rooms but... More
0
Votes
Drew C
1 April 2017|
AnswerShow all 2 answers
Response from HIEBWIManager | Property representative |
Dear Drew C, Unfortunately child care is not a service we provide at our hotel. If you would like assistance to find a place in the area, we would be glad to help. Thank you for your inquiry.
0
Votes
Kimberly H
20 February 2017|
AnswerShow all 2 answers
Response from HIEBWIManager | Property representative |
The shuttle absolutely will provide you with service to the mall. It runs on demand and is secondary to the airport. Just let us know about 10 to 15 minutes before you want to go, and we will inform you on when the shuttle... More
0
Votes
Room Tips
"above the second floor..."
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"Go across the road to another property that is actually MANAGED."
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"Plan ahead for the shuttle services provided. They can get really busy."
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"Low-number rooms closest to the laundry room. 24-hour Denny's attached to the high-number end on the..."
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