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Holiday Inn Express Hunt Valley

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Traveller (24)
Room & Suite (27)
Dining (6)
About
Location
Cleanliness
Service
Value
Property amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Non-Smoking Hotel
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Good to know
HOTEL STYLE
Safe
Business
HOTEL CLASS
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Special Offer:Book Direct and Save
Hotel deals
Location
Full view
71Somewhat walkable
Grade: 71 out of 100
19Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
150Reviews
48Photos
2Q+A
40Room tips
Traveller rating
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  • 19
  • 7
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Popular mentions
The room had a musty smell, like it needed a good airing out. Kept the window open as much as possible but it didn't help. Otherwise a good experience: attractive furniture, very comfortable bed, clean bathroom.
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Hunt Valley
Responded 1 week ago
Hello jlep12, I appreciate you for staying at Holiday Inn Express Hunt Valley and for giving us your thoughts about your recent visit. It's quite frustrating to learn that we did not live up to your expectations because of the condition of our property and room assigned to you. It's disappointing that we were not able to provide you with the best quality facilities. As IHG wants to make your every stay flawless, your thoughts are taken into account and are shared with our hotel management to be used as a reference to better your next experience with us. I am confident that necessary steps will be made to avoid the same inconvenience in the future. Again, thank you for visiting us and we hope you give us another chance to show you how great our hotel is, jlep12! All the best, Peter J. Case Manager IHGService
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This hotel is well located for travel in this area of Baltimore The price is amazing but it is bare bones and maybe not the best example of Holiday Inn Express. Our room was clean but a little worn No green space & not comfortable walking in area Adequate for our last minute
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Hunt Valley
Responded 3 weeks ago
Hi emorga, Thanks for your review and for staying with us. We are glad to hear you found our location convenient. Our goal is to ensure that each guest stay is an excellent one and can see that we have fallen short of this. Your comments are very much appreciated and will be used for future enhancements. Once again, thank you for taking the time to review our hotel and we hope you give us another chance to provide you with a stay better than the last. Sincerely, Connie D Case Manager IHGService
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The rooms are smaller than most and so is the bathroom. There was no fan in the bathroom either. Only one elevator was working and we were on the fifth floor. Our desk light did not work. The breakfast had many choices and the food was good. The staff was friendly.
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Hunt Valley
Responded 7 Nov 2018
It's a great day, arlened585! We take pride in our hospitality. That said, it's great you found our breakfast to your liking and that our staff had been accommodating during your stay. On the flip side, I'm sorry our room setup and the desk light's condition fell short of expectations. Please pardon us as well for the inconvenience caused by having only one elevator working. Your feedback is important and I've shared this with the team to help address areas that need improvement. Thanks for sharing your thoughts and for choosing to stay with us. I hope we soon get the chance to make your next stay better than the last. Kind regards, Jillian I Case Manager IHGService
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Oct 2-4th, the first room they put me in smelled like cat pee. I went out and bought an air freshener but that didn't help. I asked for a different room and that one was very musty and foul smelling. At that point it was too late in the night to deal with changing rooms again.
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Hunt Valley
Responded 19 Oct 2018
Hi Kathryn M, Holiday Inn Express is famous for clean rooms and exceptional facilities, however, I'm sorry you experienced the opposite during your visit. What you described certainly isn't what we want for our guests. I've noted your feedback and shared this with the hotel. They will make sure that actions will be taken so this does not happen again. We value you as our guest and thank you for choosing to stay with us. We hope to host you again for chance to provide you with a much better experience. Best regards, Joel A Case Manager IHGService
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We have a Nissan Titan truck with a canopy, not unusually large but not a small vehicle. We booked a night at the property via Expedia. When we arrived, I was unable to find a parking spot where my truck would fit. The front desk staff suggested I park across the street in a
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Hunt Valley
Responded 16 Oct 2018
Hi Ken D, Thanks for sharing your thoughts and for staying with us. I am sorry that you did not enjoy your stay with us due to the problem with parking. This is not the kind of service our hotel aims to provide. I have alerted the management about this and have sent you a private message to obtain additional information about your stay. This may not be your greatest stay with us, but thanks for choosing us and sharing your concerns. We value your input and would love a chance to make it up to you. Sincerely, Connie D Case Manager IHGService
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123456
Sorry, I don't know, but sure they could accommodate. You could call them..
0 votes
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take pets?
Service animals only according to their website.
0 votes
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"side away from street"
"beware of dogs"
"You would definitely hear the traffic."
"stay on the back side!"
"back of the hotel is quieter, I think"
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1234568
PRICE RANGE
US$80 - US$117 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort inn hunt valley hotel hunt valleyhampton inn baltimorehunt valley hampton innhampton inn hunt valley
FORMERLY KNOWN AS
Comfort Inn Hunt Valley
LOCATION
United StatesMarylandHunt Valley
NUMBER OF ROOMS
125
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