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BEST WESTERN Capital Beltway

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552 Reviews from our TripAdvisor Community

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Showing 520: English reviews
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Hackensack, United States
Reviewed 1 week ago

We thought because it was less expensive that it would be more like the "worst western" that we stayed in near Disneyland a few years ago. But it was very updated and clean and the staff were all very professional. The beds were comfortable. We enjoyed the breakfast as well, once we found a place to sit. I guess we...

Review collected in partnership with Best Western
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Helpful?
Thank allisonv164
Lisa W, Front Office Manager at BEST WESTERN Capital Beltway, responded to this review

Dear Allsonv164, We truly appreciate your business, and we're grateful for the trust you've placed in us. Thank you for recognizing our staff in giving you superior customer service. If I can be of assistance in the future, please don't hesitate to contact me at 301-459-1000 . Thank you again for taking the time to complete the survey. We appreciate...

Perkasie, PA
HOTEL’S FAVOURITE REVIEW
Reviewed 13 March 2017

We recently spent one night at the Best Western Capital Beltway while in the area attending a basketball game at American University then going to Annapolis, MD, the next morning. It was the perfect spot between both locations. Staff were very friendly and accommodating. The lobby area was stunning. The breakfast in the morning had lots of options. Unfortunately, there...

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Helpful?
Thank Scrapbooker_in_PA
About Hotel's Favourite Review
helen h, General Manager at BEST WESTERN Capital Beltway, responded to this review

Thank you for your time to share your feedback. We appreciate the compliments made for our hotel staff. We look forward to your next visit.

Waterbury, Connecticut
Reviewed 1 week ago

The hotel was beautiful and the workers were very nice the only thing I didn't like was the fact that there were no refridge and no microwave in the room but my family and I had a wonderful time at the hotel

Review collected in partnership with Best Western
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Helpful?
Thank Genellecorales
Lisa W, Front Office Manager at BEST WESTERN Capital Beltway, responded to this review

Dear Genellecorales, We truly appreciate your business, and we're grateful for the trust you've placed in us. Thank you for recognizing our staff in giving you superior customer service. If I can be of assistance in the future, please don't hesitate to contact me at 301-459-1000 . Thank you again for taking the time to complete the survey. We appreciate...

Lanham, MD, United States
Reviewed 2 weeks ago

Met our needs, but handicapped facilities were lacking. Bathroom had an excellent handicapped shower, but the toilet had no assist bars, and was too low to the floor. Other handicapped accessibility was not up to standards. Good breakfast, rooms quiet, beds comfortable.

Review collected in partnership with Best Western
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Helpful?
Thank K9137VKjohnm
Lisa W, Front Office Manager at BEST WESTERN Capital Beltway, responded to this review

Dear John Memnuccu, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests...

Inkster, Michigan, United States
Reviewed 2 weeks ago via mobile

Check in was fast, rooms were very clean, hotel offers free shuttle to the metro station, breakfast was good. Metro is only 20 some minutes to DC. Would recommend this hotel to family and friends and will definitely stay again when back out that way.

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Helpful?
Thank Cheryl W
Lisa W, Front Office Manager at BEST WESTERN Capital Beltway, responded to this review

Cheryl W, We truly appreciate your business, and we're grateful for the trust you've placed in us. Thank you for recognizing our staff in giving you superior customer service. If I can be of assistance in the future, please don't hesitate to contact me at 301-459-1000 . Thank you again for taking the time to complete the survey. We appreciate...

Newark, New Jersey
Reviewed 2 weeks ago

Average stay, average free breakfast. Decent place to stay In a pinch-- such as if you are making a last minute reservation or are on a budget. We were both. We went as a family with 2 young kids, booking a room just 2 hours before arrival. The parking lot was full in the evening apparently from folks patronizing a...

Review collected in partnership with Best Western
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Helpful?
Thank Bakerstravel
Lisa W, Front Office Manager at BEST WESTERN Capital Beltway, responded to this review

Dear Bakerstravel, We truly appreciate your business, and we're grateful for the trust you've placed in us. Thank you for recognizing our staff in giving you superior customer service. We are in the process of extending our parking lot and hopefully when you return you will an improvement. If I can be of assistance in the future, please don't hesitate...

London, United Kingdom
Reviewed 2 weeks ago

If you're looking for an affordable hotel relatively close to DC, this is it. Its in a type of industrial area, but is modern, clean, and provides some home comforts. There is a McDonalds, Burger King, 7Eleven within 5 minutes walking distance. The room has the normal range of TV channels, aircon, iron and ironing board, coffee machine, desk and...

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Helpful?
Thank CoolDude2012
Lisa W, Front Office Manager at BEST WESTERN Capital Beltway, responded to this review

Dear CoolDude2012 We truly appreciate your business, and we're grateful for the trust you've placed in us. Thank you for recognizing our staff in giving you superior customer service. If I can be of assistance in the future, please don't hesitate to contact me at 301-459-1000 . Thank you again for taking the time to complete the survey. We appreciate...

Buffalo, United States
Reviewed 2 weeks ago

Excellent service! Very good location, excellent room condition, I would definitely recommend Best Western Hotels & Resorts for every type of trip, business, family, friends or couples, even if you travel alone as a solo tourist.

Review collected in partnership with Best Western
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Helpful?
Thank ivop256
Lisa W, Front Office Manager at BEST WESTERN Capital Beltway, responded to this review

Dear Guest, We truly appreciate your business, and we're grateful for the trust you've placed in us. Thank you for recognizing our staff in giving you superior customer service. If I can be of assistance in the future, please don't hesitate to contact me at 301-459-1000 . Thank you again for taking the time to complete the survey. We appreciate...

Avenel, New Jersey
Reviewed 2 weeks ago

This hotel has a club on first floor. Sound from club echos up to the rooms on third floor. Third floor lobby has lot of clubgoer traffic. There were couple of people on the talking loudly on the phone just outside the room. When I complained that the rooms are noisy, manager calls me up and tells me that all...

Review collected in partnership with Best Western
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Helpful?
Thank debdeep28
Reviewed 3 weeks ago

The staff at Best Western Capital Beltway are extraordinary. Lisa, Ashley and Sachin are very friendly, cordial and attentive. Housekeeping did a very thorough job keeping the rooms clean and stocked with toiletries and extra towels. I would stay here again if it wasn't for the club this hotel has in the lobby. On weekends (Friday and Saturday) the loud...

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Helpful?
Thank Felix R

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Hotel & Grounds (7)
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Room/Suite (15)
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff

Additional Information about BEST WESTERN Capital Beltway

Address: 5910 Princess Garden Pkwy, Lanham, MD 20706-2905
Region: United States > Maryland > Lanham
Price Range: $140 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Capital Beltway 2.5*
Number of rooms: 169
Reservation Options:
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Also Known As:
Best Western Capital Beltway Hotel Lanham
Best Western Hotel Lanham
Best Western Lanham
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Capital Beltway staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from BEST WESTERN Capital Beltway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room NOT facing the highway”
CoolDude2012, 6 Apr 2017 | Read review
“any room would be great”
jima628, 30 Jan 2017 | Read review
“Hotel rooms are nice and quiet on second and third floors”
500darylg, 8 Jan 2017 | Read review
“Don't get a room that overlooks the multiple AC units.Traffic is non-stop at the front so I guess the back would be best choice.”
WimbledonWoman, 6 Nov 2016 | Read review
“Rooms on the left side of hallway hear loud air conditioning unit.”
serneray, 17 Sep 2016 | Read review
5 of 5