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Best Western Capital Beltway

CancelonUS$73*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$110*
US$73*
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US$81*
US$81*
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Best Western Capital Beltway
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564 Reviews from our TripAdvisor Community

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Showing 531: English reviews
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Reviewed 1 week ago via mobile

Right off I-95 off a major intersection. Modern, clean, friendly. Free breakfast and wifi. Many rooms but quiet. The room had everything expected and no more. No bar or restaurant would be the major negative. (High density traffic and stress in the neighborhood) Paid $150.

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Helpful?
Thank Peter K
Lisa W, Front Office Manager at Best Western Capital Beltway, responded to this review

Dear Peter K, Thank you for your review and for choosing our hotel. I'm happy that you enjoy your stay and I'm looking forward to having you again as a guest in out hotel.

HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

We were looking for a Hotel which would allow is to reach the research labs in the DC area easily. That's why we chose a Hotel close to the capital beltway. The hotel was a positive surprise, better than an average Best Western Hotel. For dinner, we had to drive, since the local choices were not too great. This was...

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Helpful?
1Thank jsacher
About Hotel's Favourite Review
Lisa W, Front Office Manager at Best Western Capital Beltway, responded to this review

Dear jsacher, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Management

Reviewed 2 weeks ago via mobile

I made a reservation through a booking app originally dated so I could cancel for free until the end of this night. I then found out I could not go on the dates I originally selected. However it was possible I could make the trip one day earlier. So in the booking app I selected a day earlier to see...

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Helpful?
Thank David G
Lisa W, Front Office Manager at Best Western Capital Beltway, responded to this review

Dear David G, Thank you for your candid feedback. I am sorry to hear that you weren't satisfied with the competence of our front desk staff. Please email us with a phone number or email address so I can discuss your issues personally. Thank in advance Lisa Wood, FOM

richmond, United States
Reviewed 2 weeks ago

The hotel is average. Small rooms. No HD TV! Microwave didn't work. Linen not changed every day, turned inside out instead. Received a supposedly clean towel with make up on it. However, the concierge staff was very nice and accommodating. They made the stay tolerable.

Review collected in partnership with Best Western
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Helpful?
Thank terribE5314UU
Lisa W, Front Office Manager at Best Western Capital Beltway, responded to this review

Dear Terri Browm-Oates, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests...

Lanham, Maryland
Reviewed 3 weeks ago

Was yelled by manager for nothing when I was waking up house keeping came to door asked if I was staying over I said yes then phone ring asked if I was staying over I said yes got up to use the bathroom a third person came to the door bamming An yelling after I've already spoke to second person

Review collected in partnership with Best Western
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Helpful?
Thank barbaraj835
Lisa W, Front Office Manager at Best Western Capital Beltway, responded to this review

Dear Barbara Jones, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests...

Hummelstown, Pennsylvania
Reviewed 3 weeks ago

Stayed a couple nights for business. Hotel staff was very friendly and helpful. Hotel itself is clean and well maintained the rooms are comfortable and kept up. It did have an order of 760's incense when I first opened the door but it went away after the heating cooling system turned on maybe the cleaner they use. Would stay again...

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Helpful?
Thank Jeff D
Lisa W, Front Office Manager at Best Western Capital Beltway, responded to this review

Dear Jeff D, Thank you for taking the time to review your stay with us. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Sincerely, Lisa Wood Front Office Manager, CFDM Best Western Capital Beltway

Kissimmee, United States
Reviewed 3 weeks ago

Room was clean. Hotel staff was very nice. Lisa checked me in she was very nice. I did enjoy my check-in. When something was wrong with my room she came to assist, very nice person. Very friendly. Great Guest Service skills. Thank Lisa!!!!

Review collected in partnership with Best Western
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Helpful?
Thank lisarD5800MM
Lisa W, Front Office Manager at Best Western Capital Beltway, responded to this review

Dear Lisa Reid, Thank you for taking the time to review your stay with us. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Sincerely, Lisa Wood Front Office Manager, CFDM Best Western Capital Beltway

Reviewed 3 weeks ago via mobile

I stayed at best western capital beltway a few times this year and was pleased the whole stay I had a housekeeper named charda hopefully I'm spelling it right but she was so nice and friendly she also cleaned my room very neat and it smelled awesome with the smell of Hawaii breeze. If I was to stay again I...

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Helpful?
Thank Evan M
Lisa W, Front Office Manager at Best Western Capital Beltway, responded to this review

Dear Evan M, Thank you for taking the time to review your stay with us. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Sincerely, Lisa Wood Front Office Manager, CFDM Best Western Capital Beltway

Durham, United States
Reviewed 3 weeks ago

When travelling with young children, it makes such a difference to have a clean bathtub and a sense that the sheets really were just washed. Thank you to the cleaning staff. Also, DC can be hot in the Spring and I was very relieved that I could rapidly bring down the room temperature from 80 when we walked in the...

Review collected in partnership with Best Western
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Helpful?
Thank V6780CHcatherinea
Lisa W, Front Office Manager at Best Western Capital Beltway, responded to this review

Dear V6780CHcatherinea, Thank you for taking the time to review your stay with us. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Sincerely, Lisa Wood Front Office Manager, CFDM Best Western Capital Beltway

Reviewed 4 weeks ago via mobile

We were concerned about this hotel as it received only 2 stars but everything about it was a 4 star experience. The staff was super friendly check in was fast and easy. The lobby is beautiful and very clean. We came down for the complimentary breakfast thenext morning and it was wonderful. The food was very good warm and plenty...

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Helpful?
Thank Michelle k
Lisa W, Front Office Manager at Best Western Capital Beltway, responded to this review

Dear Michelle K, We truly appreciate your business, and we're grateful for the trust you've placed in us. Thank you for recognizing our staff in giving you superior customer service. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Management

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service

Additional Information about Best Western Capital Beltway

Address: 5910 Princess Garden Pkwy, Lanham, MD 20706-2905
Region: United States > Maryland > Lanham
Price Range: $123 - $313 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Capital Beltway 2.5*
Number of rooms: 169
Reservation Options:
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Also Known As:
Best Western Capital Beltway Hotel Lanham
Best Western Hotel Lanham
Best Western Lanham
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Capital Beltway staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Best Western Capital Beltway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room NOT facing the highway”
CoolDude2012, 6 Apr 2017 | Read review
“any room would be great”
jima628, 30 Jan 2017 | Read review
“Hotel rooms are nice and quiet on second and third floors”
500darylg, 8 Jan 2017 | Read review
“Don't get a room that overlooks the multiple AC units.Traffic is non-stop at the front so I guess the back would be best choice.”
WimbledonWoman, 6 Nov 2016 | Read review
“Rooms on the left side of hallway hear loud air conditioning unit.”
serneray, 17 Sep 2016 | Read review
5 of 5
Cancelon
US$73* /night
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PricelineUS$81
Booking.comUS$81
HotelQuicklyUS$110
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Prices are for 1 room, 2 adults
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