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First question at check in was "Do you have a shuttle to Maryland Live casino ? "
I was told the shuttle was not running that night, but the hotel would take care of the cab fare. The girl, who was very helpful, even called...More
Response from IHGService, Guest Relations Manager at Candlewood Suites Baltimore-LinthicumResponded 28 January 2017
Thank you for taking the time to write a review about your stay with us. We regret to know the issues you had with our staff. Reviews like yours are very valuable as they enable us to target areas we need to improve...More
We stayed at this hotel for two nights awaiting for our flight back home, and it was pleasant. Comfortable rooms with al standard budget hotels amenities. If you have a flight booked at the BWI, this hotel is a good choice avoid delays.
This is a budget hotel but it is clean, rooms are quite large and designed to accomodate extended stay. Staff is friendly and helpful. There is shuttle service to-fr BWI and for the first time I can remember (I have stayed at a lot of...More
Family excursion in Maryland. Room was clean, spacious and nice. Full size refer and kitchenette was handy. T.V. was awkwardly placed in a corner wall. Quiet, peaceful, and comfortable! Wife and I were happy with our choice of this hotel.
We did an extended stay here during the time we were contracted by a company in the city and during our stay our billing became messed up. we were charged and our bank did not process it till 6 to 7 days later it was...More
Response from IHGService, Guest Relations Manager at Candlewood Suites Baltimore-LinthicumResponded 12 November 2016
Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and would like to follow up with you....More