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DoubleTree by Hilton Hotel Baltimore - BWI Airport

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DoubleTree by Hilton Hotel Baltimore - BWI Airport
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1,239 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Baltimore - BWI Airport
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Showing 1,231: English reviews
Avenel, United States
Reviewed 23 November 2015

I have stayed at this property several times for business. It's the one hotel at BWI that has decent rates consistently. On this trip, the check in process went smooth and I was greeted with a smile and welcome back. The restaurant food is decent as is the breakfast. The rooms here are comfy with all the basic necessities. This...

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Helpful?
1Thank Edgar M
Olive C, Manager at DoubleTree by Hilton Hotel Baltimore - BWI Airport, responded to this review

Dear Edgar M, Thank you for sharing your experience at the Doubletree BWI. We especially enjoy welcoming our repeat guests back and that hope to do that often! We look forward to seeing you the next time you are in the Baltimore area. Regards, Olive C.

Baltimore
Reviewed 23 November 2015

Very surprised by the condition of the room, and the wait staff. Bathroom current was torn and hanging together by clothpins. no clock in the room, shower was dirty. The wait staff in the restaurant never once came and helped me, I even served myself coffee and juice. Mentioned issue to management who seemed concerned and stated they we going...

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Helpful?
Thank Chris T
Olive C, Manager at DoubleTree by Hilton Hotel Baltimore - BWI Airport, responded to this review

Dear Chris T. Thank you for providing feedback on your recent stay at our hotel. We’re sorry we didn’t provide the quality of amenities and service you deserved. We apologize for the issues in your room and restaurant service. We are working with our management team to ensure the situation doesn’t happen again. If you return to our area, we...

Doylestown, Pennsylvania
Reviewed 21 November 2015

Stayed overnight in the Doubletree while attending a meeting in October. The hotel staff was courteous and helpful, and the building grounds were well laid out for gusts. I found the rooms to be clean, spacious, and adequate for my business stay. I had a good night stay, enjoyed the overall trip and would recommend a stay here for anyone...

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Helpful?
1Thank Kdawg282
Olive C, Manager at DoubleTree by Hilton Hotel Baltimore - BWI Airport, responded to this review

Dear Kdawg282, Thank you for sharing your experience at the Doubletree BWI. We look forward to seeing you the next time you are in the Baltimore area. Regards, Olive C.

Gaithersburg, United States
Reviewed 17 November 2015

The DoubleTree Hotel was fine for the rooms and the staff and restaurant were great but don't ever plan an event in their meeting rooms. the fell short the entire weekend. Exhibit room was late in being set up, Meeting room wasn't complete set up without working microphones, lunches were not prepared on time anddidn't complete orders or prepare enough...

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Helpful?
Thank Cindy L
Olive C, Manager at DoubleTree by Hilton Hotel Baltimore - BWI Airport, responded to this review

Review Help #8 *FURTHER CUSTOMIZATION MAY BE NEEDED* Dear Cindy L, Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We are committed to ensuring that every stay, every meeting, every experience at Doubletree BWI exceeds the expectations of our guests. We are able to grow...

Texas
Reviewed 11 November 2015 via mobile

Chose this hotel to be near my son who was in a tournament. Staff was very polite and helpful. Room was super clean and well stocked. Hotel is older but has been redone and everything is in tip top shape. I definitely would stay again! FYI: not many restaurants near by which could be an issue for some. However though...

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Helpful?
Thank alcwHouston
Olive C, Manager at DoubleTree by Hilton Hotel Baltimore - BWI Airport, responded to this review

Dear alcwHouston, We appreciate that you chose Doubletree BWI for your recent trip to the Baltimore area. Thank you for taking the time to share your experience of our clean comfortable rooms. We look forward to seeing you the next time you are in the Baltimore area. Regards, Olive C.

Reviewed 10 November 2015 via mobile

Love the restaurant and breakfast wouldn't be the same without Bonnie! She is one of the reasons I go back. Rooms are nice and clean. Great steaks for a hotel restaurant. I will continue to go back.........................................................................................

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Helpful?
Thank Dan D
Olive C, Manager at DoubleTree by Hilton Hotel Baltimore - BWI Airport, responded to this review

Dear Dan D, Thank you for sharing your experience at Doubletree BWI. Nice, clean rooms, and great service in the restaurant make for great reasons to keep coming back! We look forward to your next visit. Happy Holidays!

Australia
Reviewed 9 November 2015

Bonnie and the team in the restruant are amazing- you should hear her sing. The front office staff are friendly and very helpful. The rooms are clean and comfortable and the hotel is conveniently located near the airport

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Thank SBBOO
Olive C, Manager at DoubleTree by Hilton Hotel Baltimore - BWI Airport, responded to this review

Dear SBBOO, Thank you for taking time to share your experience from your recent stay at Doubletree BWI. We truly believe that our team members set us apart from other hotels. The fact that you remember names of the team members speaks volumes. I have shared your comments with the team. Thanks again, Olive

bordentown NJ
Reviewed 4 November 2015

I paid for the 'little extras upgrade' but none of the items were in my room. I mentioned it when I check out the next morning. April at the front desk apologized and gave me extra points for my stay. I ended up having to stay another night for work so I can back later that day seeking a room....

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Helpful?
Thank youngnik
Olive C, Manager at DoubleTree by Hilton Hotel Baltimore - BWI Airport, responded to this review

Dear Youngnik, Thank you for taking time to share your experience at Doubletree BWI. I apologize for the "little extras" snafu on the first day and am happy that April was able to Make It Right for the rest of your stay. We are committed to a culture of providing excellent service and April has embraced that culture. Thank you...

Sacramento, California
Reviewed 3 November 2015

I originally chose this hotel because of it's proximity to the airport and my meetings. Every employee I came in contact with acknowledged me with a friendly greeting and provided wonderful service, from the manager and front desk staff, to the servers, Estuardo, Bonnie, Lew and Cody in particular, to the housekeeping staff. The overall impression I came away with...

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Helpful?
Thank anniew59
Olive C, Manager at DoubleTree by Hilton Hotel Baltimore - BWI Airport, responded to this review

Hello Anniew59, We are so happy that your had the chance to experience our great group of service professionals. We feel that our team members help to set us apart from other hotels because, as you said, it shows when people love what they do! That you remember the names of the team members who helped to Create A Rewarding...

Medina, Washington
Reviewed 1 November 2015

I was charged for a reservation on a date I did not make or was planning to stay. When I asked the hotel to reverse the charge, the Controller basically told me it was my problem. I was planning on traveling in October and was charged for a missed reservation in September. I have about 35 hotel stays a year;...

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Helpful?
2Thank Dan B
Olive C, Manager at DoubleTree by Hilton Hotel Baltimore - BWI Airport, responded to this review

Dear Dan B, Thank you for your feedback. We’re sorry our cancellation policy didn’t meet your needs. Your comments will help us improve our policies and serve our guests better in the future. We hope you’ll consider staying with us again if you return to the area. Please let me know if I can be of further assistance.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Travelers expect great atmosphere, amenities and service. Find all this and more at DoubleTree by Hilton Hotel Baltimore - BWI Airport, where we are poised to meet your every need. Convenient to Baltimore, Maryland, Washington, DC and Annapolis, MD, our attractive 260-room airport hotel features upgraded high speed Internet and is less than 5 minutes from BWI Airport, and the Amtrak and Baltimore Light Rail stations. The hotel is only 8 miles from Baltimore's Inner Harbor, home of Orioles Park at Camden Yards, the National Aquarium, and the Baltimore Convention Center and business district. We are adjacent to Ciena Corporation offices, Northrop Grumman, Lockheed Martin, and Booz Allen Hamilton. DoubleTree by Hilton Hotel - BWI Airport is only 4 miles from Arundel Mills Mall where you can shop at well-known stores like Bass Pro Shops, Bed Bath & Beyond then enjoy Dave and Buster's restaurant or the Medieval Times Dinner Theatre. Our event space is ideal for weddings, receptions and reunions. Start the day with a healthy breakfast at Eden's Landing Restaurant or in our gourmet coffee and sundry shop, Props. Then enjoy a work-out at our expanded fitness center or shoot some baskets at our outdoor sports court that includes a swimming pool and volleyball court. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Baltimore - BWI Airport

Address: 890 Elkridge Landing Rd, Linthicum Heights, MD 21090-2903
Region: United States > Maryland > Linthicum Heights
Price Range: $118 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Baltimore - BWI Airport 3.5*
Number of rooms: 260
Reservation Options:
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Also Known As:
Doubletree By Hilton Bwi Airport Hotel Linthicum
Holiday Inn Linthicum
Linthicum Holiday Inn
Hotel Style:
#4 Business Hotel in Linthicum Heights
#9 Romantic Hotel in Linthicum Heights
#10 Family Hotel in Linthicum Heights
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Baltimore - BWI Airport staff and other travellers.
6 questions
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Abbottstown
Avon, New York
Baltimore, Maryland
over a year ago
Phila

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Questions? Get answers from DoubleTree by Hilton Hotel Baltimore - BWI Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not the rear of the hotel near the Basketball court if the weather is nice.”
 of 5 bubbles IronmanMD, 19 Nov 2016 | Read review
“Not sure there is one”
 of 5 bubbles azbirder41, 29 Sep 2016 | Read review
“Not room 416”
 of 5 bubbles chuckos77, 1 Sep 2016 | Read review
“Book at a different hotel”
 of 5 bubbles alekskucinski, 27 Aug 2016 | Read review
“Go somewhere else !”
 of 5 bubbles davideO291FK, 27 Jul 2016 | Read review
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