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The staff was very accommodating and friendly. Get breakfast before 9:30. Rooms are clean but some what dated. But it does provide decent access to the airport at a decent price. Had to make an early departure so missed breakfast.More
Thank Alvin K
Response from Jordan C, Manager at Residence Inn Baltimore BWI AirportResponded 10 January 2018
Dear Alvin K,
Thank you so much for taking the time to offer your honest feedback. As we pride ourselves first and foremost on our guest service, I am very pleased to hear that you found the staff friendly and accommodating. It is also great...More
The front desk staff truly goes out of their way to assist you, especially management. I arrived very late and they helped me find delivery (cross-country flights can sometimes call for emergency eats). They provided me with a wealth of menus, said what they order,...More
I have stayed at this hotel once before about two years ago and it was awesome but this time around it wasn’t that great. Our room was clean but it was outdated and due for a upgrade. Bathroom wall peeling, chair stained, and behind the...More
Response from Jordan C, Manager at Residence Inn Baltimore BWI AirportResponded 6 December 2017
Thank you very much for your feedback. First, please allow me to apologize for the issue you experienced during breakfast. I can assure you our Gatehouse staff adheres to the strictest standards of cleanliness. That being said, I am very sorry this unfortunate...More
This hotel is very close to the mall and Maryland live! The staff was great and friendly! The breakfast is great and the staff made sure we had everything we needed and more! I would definitely stay here again!
The hotel is very clean, good location to BWI and free shuttle. Check-in was fast and they have a free breakfast. As I was only traveling thru and staying one night with no car, I didn't like that I was little far from places to...More
Yes, as ETJ36 stated, you can drive in via BW Parkway (295) and there shouldn’t be much traffic. Should you want to use public transportation, you can jump on our airport shuttle which will drop you off at... More
Yes, as ETJ36 stated, you can drive in via BW Parkway (295) and there shouldn’t be much traffic. Should you want to use public transportation, you can jump on our airport shuttle which will drop you off at the light rail station. The light rail has a stop at Camden Yards. The light rail operates until around 10PM and the fee is $4.00. Please contact me directly should you have any questions 410-691-0255.
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