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Metro Points Hotel - Washington North

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Metro Points Hotel - Washington North
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376 Reviews from our TripAdvisor Community

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Showing 305: English reviews
Connecticut
Reviewed 3 weeks ago via mobile

We were in town for a Redskins game & booked this hotel for 2 nights because of the low price & it looked nice on the website. Upon arrival, we were pleasantly surprised at how nice it is in the inside & out. The front desk staff were SO polite & professional. Other guests were hanging out in the lobby/bar...

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Helpful?
1Thank Miss_America21
Hotel_Mgr_365, Manager at Metro Points Hotel - Washington North, responded to this review

Dear Miss_America21, It was a pleasure to host you as our guest and we’re delighted that you had such a good time here! Thanks for the great review and recommendation! We pride ourselves on having an amazing team and it’s great to hear that you enjoyed their hospitality. We’re so pleased that you appreciated our spacious and comfortable accommodations and...

Philadelphia, Pennsylvania
HOTEL’S FAVOURITE REVIEW
Reviewed 18 July 2016

On our way to DC we wanted to stay close by so we could get there quickly in the morning. We chose this hotel and we were not disappointed. Nice price. Great room! EXCELLENT FREE BREAKFAST! Definitely worth the stay to save us a long commute in the morning.

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Helpful?
Thank Melissa B
About Hotel's Favourite Review
Hotel_Mgr_365, Manager at Metro Points Hotel - Washington North, responded to this review

Dear Melissa, Thank you so much for sharing your review! We are so happy to hear that you enjoyed our delicious free breakfast and that our location was convenient for you. A lot of our guests are looking for easy access to DC, so we are happy to provide a free shuttle to the metro. We are thrilled it worked...

Mumbai (Bombay), India
Reviewed 4 weeks ago via mobile

We stayed in this hotel on our way to Washington DC. A very neat and clean hotel. The lobby is a bit cramped but the room was spacious, well appointed with modern amenities. Bed was comfy, TV was working as also the coffee maker . The bathroom nice. Best part is the free buffet breakfast. Plenty of bread, butter, tea...

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Helpful?
Thank Gopal L
Hotel_Mgr_365, Manager at Metro Points Hotel - Washington North, responded to this review

Dear Gopal L., We were delighted to welcome you to our property and we’re thrilled to see that you enjoyed the experience! We pride ourselves on offering clean and comfortable accommodations and friendly customer service at a great rate and we’re pleased to see that your stay offered a great value. Because of our proximity to Washington, DC we offer...

Reviewed 4 weeks ago via mobile

My stay was great. The room was nice with plenty of room. The customer service was exceptional. Plenty of restaurants and stores nearby so I didn't have to travel far. I would recommend this hotel....

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Helpful?
Thank DPeters5589
Hotel_Mgr_365, Manager at Metro Points Hotel - Washington North, responded to this review

Dear DPeters, We were delighted to welcome you and we thank you for taking the time to share your feedback! We’re thrilled that you enjoyed our clean and comfortable accommodations and our convenient location. We pride ourselves on sincere customer service and we’re so happy to see that you appreciated the welcoming hospitality of our team! We thank you for...

Reviewed 3 November 2016

Clean tidy rooms with a good turn down service. Very comfy bed - we slept extremely well and a good selection of TV channels. The bus service to and from the local train station was very convenient - they forgot about us once, but it wasn't a big deal. Breakfast is OK, it would be great if they had porridge...

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Helpful?
Thank Matt5665
Hotel_Mgr_365, Manager at Metro Points Hotel - Washington North, responded to this review

Dear Matt5665, We were delighted to welcome you and we thank you for sharing your review! We’re thrilled to hear that you enjoyed our clean and comfortable accommodations and got a good night’s sleep. It’s also great to see that you took advantage of our complimentary hot breakfast and our free shuttle service to the Metro. We’re very pleased that...

Reviewed 30 October 2016 via mobile

Overall I wasn't that impress, maybe they had remolding going on. When you walked in the hotel smells really great. Was on the 5th not too much of a view, but it was ok. The ice machine on the 5th floor wasn't working so I had to go a floor lower to get ice lol didn't mind was just inconvenient....

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Helpful?
Thank Travelnaddict F
Hotel_Mgr_365, Manager at Metro Points Hotel - Washington North, responded to this review

Dear Travelnaddict F, We were delighted to host you as our guest and we’re pleased to see that you enjoyed your experience with us! Thank you for sharing your review. We pride ourselves on providing welcoming hospitality and we’re pleased to know that you found our team to be friendly and helpful. We’re thrilled that you enjoyed our complimentary hot...

Reviewed 28 October 2016 via mobile

The service could use improvement. It took a while for the front desk agent to acknowledge me when I walked up. Ice machine on my floor was broke, service told me to go to a lower floor. Lobby furniture was visibly dusty, room was plain, but nice. Bathroom could have been cleaner. Overall ok experience, would stay again.

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Helpful?
Thank Jewell P
Hotel_Mgr_365, Manager at Metro Points Hotel - Washington North, responded to this review

Dear Jewell, It was a pleasure to welcome you on your recent trip to Washington, DC and we thank you for sharing your feedback. We’re pleased to see that you enjoyed a positive experience overall and appreciate you letting us know where we can improve for our future guests. It’s surprising to see that you found the hospitality of our...

London, United Kingdom
Reviewed 27 October 2016

You might think it is "fine" as it is just outside Washington and you safe some money, but they really have to pay me to stay there again for the following reasons: - Towels were all with dirty marks and PUBIC HAIRS!!!!!! - There were pubic hairs all over the bedding. - Strong smell of humidity, we asked them to...

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Helpful?
Thank Ana R
Hotel_Mgr_365, Manager at Metro Points Hotel - Washington North, responded to this review

Dear Ana R, We thank you for staying with us and for taking the time to share your feedback about the experience. We extend our sincere apologies as it does not appear that yours was the typical Metro Points experience. First off, we regret that you did not enjoy your dining experience in our restaurant. Although many of our guests...

Reviewed 26 October 2016 via mobile

Nice hotel. They have a shuttle bus that takes you to the metro station. They have a bar in the hotel and a restaurant. Would stay here again. Parking is off to the side by the hotel. They also have a ballroom.

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Helpful?
Thank Destini U
Hotel_Mgr_365, Manager at Metro Points Hotel - Washington North, responded to this review

Dear Destini U, We were delighted to welcome you as a guest at our property and we thank you for your wonderful review! We’re thrilled that you made the most of our complimentary guest parking and our free shuttle to the Metro. We hope you got to see all that our nation’s capital has to offer! We hope our amazing...

Los Angeles, California
Reviewed 19 October 2016 via mobile

This hotel is definitely not centrally located --but at 100.00/ night it was way cheaper than other D.C. hotels. With a free metro/Marc/Amtrak shuttle , it was less than 40 minutes into city. Hotel was clean, modern, and free breakfast included. Good deal knowing other options. Foreign tourists were primary clientele.

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Helpful?
Thank w2conrad
Hotel_Mgr_365, Manager at Metro Points Hotel - Washington North, responded to this review

Dear W2Conrad, It was a pleasure to welcome you and we thank you for sharing your review. We do our best to provide a great value, especially for those who enjoy riding the train into Washington, DC. We are so happy to hear that it worked out well for you! We’re glad to see that you enjoyed our clean and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
The Metro Points Hotel-Washington North, is the ideal full service hotel for individuals or groups looking to visit the Washington, DC Metro area…without having to pay the high rates of Washington, DC. New boutique style public spaces & guest rooms will wow you as you walk in through our front doors. Located about ¼ mile from the New Carrollton METRO station, giving you access to Washington, DC and other DC areas within minutes, without the hassle of the traffic and parking nightmares. Free automobile as well as bus parking on the premises. Our guestrooms at Metro Points Hotel-Washington North feature 32-inch LCD TVs with satellite channels and pay movies, as well as desks with ergonomic chairs. All guest rooms also have safes to accommodate laptops, coffee/tea makers, and wireless high speed internet access is complimentary. The Metro Points Hotel-Washington North is a part of a new development that has a shopping center with a verity of food outlets like IHOP®, Five Guys Burgers®, Starbucks®, and more. Without the worries of high franchise fees from a major hotel chain, the Metro Points Hotel-Washington North is able to offer you low rates and a commitment to focus on the services and quality that you would appreciate. ... more   less 

Additional Information about Metro Points Hotel - Washington North

Address: 8500 Annapolis Rd, New Carrollton, MD 20784-3014 (Formerly Four Points by Sheraton New Carrollton)
Region: United States > Maryland > New Carrollton
Price Range: $99 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Metro Points Hotel - Washington North 3*
Number of rooms: 197
Reservation Options:
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Also Known As:
Four Points New Carrollton
Sheraton New Carrollton
New Carrollton Four Points
New Carrollton Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Metro Points Hotel - Washington North staff and other travellers.
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Questions? Get answers from Metro Points Hotel - Washington North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ran away from this hotel....”
 of 5 bubbles 254anar, 27 Oct 2016 | Read review
“Ask for the rooms on the top floors - 8 or 9 or 10”
 of 5 bubbles MArasu2000, 18 Jul 2016 | Read review
“If book online call directly to hotel to get description of room type”
 of 5 bubbles peaceofmind3, 24 Jun 2016 | Read review
“Ask for the 8th floor if reserving King bed”
 of 5 bubbles brokenhearthappy, 23 Jun 2016 | Read review
“Anywhere is fine. I was on the 9th floor and never had to wait more than 30 seconds for an elevator.”
 of 5 bubbles SFMS18D, 4 May 2016 | Read review
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