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Metro Points Hotel - Washington North

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Traveller (169)
Room & Suite (79)
Dining (11)
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Overview
  • Excellent25%
  • Very good37%
  • Average18%
  • Poor8%
  • Terrible12%
Travellers talk about
“washington dc”(18 reviews)
“shuttle service”(21 reviews)
“school trip”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
3 Star Hotel
All hotel details
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Rooms
9 Jul10 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (458)
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All reviewswashington dcshuttle serviceschool tripfront desk staffredskins gamefree shuttlegeneral managerfree breakfasthot breakfastlate at nightbeds were comfortablenoracarrolltonproximity
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171 - 175 of 370 reviews
Reviewed 29 July 2015

I gave the rating I did because of the issues we had with the room. The curtains were dirty, the rooms were not cleaned the best and when the person in the room above me took a bath or shower, water leaked down into my...More

Thank ACCW7
Response from GuestRelationsTeam15, Manager at Metro Points Hotel - Washington NorthResponded 3 August 2015

Dear ACCW7, I appreciate your review. There are a lot of great restaurants within walking distance of the hotel, which I’m pleased to learn you enjoyed. I am concerned to learn of your guest room feedback and would welcome an opportunity to speak in greater...More

Reviewed 28 July 2015

I think that the hotel is a great stop for road trips or nights you just want to get away for a night. Its location is near to the highway and metro accesible. The staff were quick and attentive to my needs and requests. The...More

1  Thank XmasWonder
Response from GuestRelationsTeam15, Manager at Metro Points Hotel - Washington NorthResponded 30 July 2015

Dear XmasWonder, Thank you for your review. Your kind words and feedback regarding our service, rooms and location are most appreciated. The next time you want to get away for a night, we do hope that you allow us to assist with your plans for...More

Reviewed 27 July 2015

I have stayed for 2 nights at your hotel beginning of July, but I have been wrongfully charged for 3 nights because of a no show?! First I had to call about this for over five times, before someone finally admitted the mistake. Now, another...More

Thank mmmeg2015
Response from GuestRelationsTeam15, Manager at Metro Points Hotel - Washington NorthResponded 5 August 2015

Dear mmmeg2015, Thank you for your review. I believe that you have since been in touch with a member of our management team and have been able to resolve the concern. We appreciate you sharing your feedback with us and do hope there might be...More

Reviewed 26 July 2015 via mobile

We stopped here for a night as a part of a roadtrip. We arrived hours before check in, so our room wasn't available. The front desk clerk assured us our car would be safe, and provided us with detailed instructions on taking the metro into...More

Thank JUDITHM995
Response from GuestRelationsTeam15, Manager at Metro Points Hotel - Washington NorthResponded 27 July 2015

Greetings Justine, We are thrilled that you had the chance to visit us on your passing through the city and we appreciate you taking the time to share a review. Should you be passing through again, please do keep us in mind.

Reviewed 22 July 2015

We chose this hotel because it was close distance to the New Carrollton Metro Station. The coolest feature of this hotel is that it offers shuttle service to that station, however when we stayed we did not use this amenity. Instead we drove to the...More

8  Thank drock09
Response from GuestRelationsTeam15, Manager at Metro Points Hotel - Washington NorthResponded 27 July 2015

Dear drock09, First impressions are everything, and I do apologize that you were not welcomed as you should have been. I’m delighted to read that your check-out experience was a delight and that you would choose to stay with us again. We appreciate your detailed...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$82 - US$145 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$82 - US$145 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (169)
Room & Suite (79)
Dining (11)
Questions & Answers
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Cavscountry
9 July 2017|
AnswerShow all 4 answers
Response from Hotel_Mgr_365 | Property representative |
Greetings from New Carrollton! We are located approximately 5 miles from FedEx Field. We love welcoming fans to stay with us before game day and we look forward to seeing you soon! Best regards, Metro Points Hotel
0
Votes
ecreed6
17 February 2017|
AnswerShow all 2 answers
Response from Hotel_Mgr_365 | Property representative |
Greetings, Cynthia! We are looking forward to welcoming you and we appreciate your question. Our check in starts at 3 p.m. and check out is 12 p.m. During the slow season we try to honor requests for early arrivals as... More
0
Votes
Special12k
20 November 2016|
AnswerShow all 4 answers
Response from Hotel_Mgr_365 | Property representative |
Greetings Stuart! We are a short drive from the New Carrollton Metro station, just about 5 minutes away. As some of our past guests have pointed out, we ask that you call from the station so that we can dispatch our... More
0
Votes
Room Tips
"Corner rooms have great space."
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"Chose a room at another hotel!"
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"Make sure you ask for clean sheets"
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"The most clean and new they can offer. With a real view."
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