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Holiday Inn Express Hotel & Suites North East

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83 Reviews from our TripAdvisor Community

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Showing 83: English reviews
Saco, Maine
Reviewed 15 November 2015

I must say that after spending 3 weeks on the road and spending many nites in HiEx hotels, I was VERY disturbed with this property. I generally do not give a poor review to anyone, but I feel this property gives the HiEx brand a very bad name. The staff was nonexistent! The room was supposed to be and "Executive...

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Helpful?
2Thank Dianna P
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites North East, responded to this review

Dear Dianna P, Thank you very much for taking the time to share your thoughts and comments about your stay with us. We strive very hard to make each and every guest's stay perfect, however, it appears we fell short of our goal on this occasion. We would like to apologize for the inconvenience caused by the traffic noise and...

Richmond, Indiana
Reviewed 9 October 2015 via mobile

The place was immaculate. Super well maintained and had very nice staff. Lots of choices at the breakfast bar. We stayed here before taking a cruise from the port of Baltimore and it was only a easy ten minute drive to our ship. Clean, reasonable and worth the cost

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Thank Curry61
Reviewed 19 September 2015 via mobile

We stayed in a king suite and it was very spacious. Wifi was available, but due to our room location (215), we were unable to connect (signal strength was not strong enough). Breakfast was average. Staff was very friendly and accommodating.

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Helpful?
Thank Gracie A
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites North East, responded to this review

Dear Gracie A, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. We are very happy to read your positive feedback on the room type received which is up to par and regarded our friendly and accommodating staff. However, we...

Leonardtown, Maryland
Reviewed 1 September 2015 via mobile

The staff was polite to me but complained to me about another guest needing assistance which delayed my checking in. The room smelled like cigarettes even though it was supposed to be non-smoking. Road noise was loud from my room. Beds comfortable. Wi-fi intermittent.

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Helpful?
Thank bsfallon
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites North East, responded to this review

Dear bsfallon, Thank you so much for your review of our hotel. I am pleased to hear that you found the reception staff polite and beds were comfortable. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It seems that we...

New Jersey
Reviewed 18 August 2015

The room was fine and the facilities, were OK. Parking a bit tight. My main complaint is that the managements' response to their WIFI being down for our enrire stay was to pass the buck and blame Comcast. OK, I get it, technology can be broken sometimes but how about a better response to your customers than "Sorry, it's been...

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Helpful?
1Thank dtopNewJersey
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites North East, responded to this review

Dear dtopNewJersey, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the room and our facilities. However, we’re sorry we fell below your expectation regarding the internet service and customer service which was unacceptable. We will address these concerns. We take all...

Florida
Reviewed 13 August 2015

We were attending a family wedding near by and had 2 rooms. The check in was quick and the staff was very accommodating. We had requested 2 rooms adjoining but when we checked in none were available so they gave us a little discount on 1 room. This was nice as I felt the rooms were a little over priced....

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Thank tj03
Charlottesville, Virginia
Reviewed 15 July 2015

we had two rooms for 3 nights and couldn't wait to get back on the road. Our rooms were very dated, the windows and doors were filthy. The rooms were so dusty you could write your name anywhere. Had to have linens changed in both rooms right away linens were dirty., Just didn't feel clean and taken care of.

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Helpful?
2Thank tglass503
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites North East, responded to this review

Dear tglass503, Thank you for taking the time to share your thoughts and concerns regarding our hotel. I sincerely apologize if our housekeeping services fell below your expectations and if this may have caused you any inconvenience. Your comments are very important to us as we do strive to continuously improve in everything we do. I am confident that our...

Harrisonburg, Virginia
Reviewed 3 June 2015

Stayed here while attending a nearby wedding. Only one elevator in the building made for some long waits. Breakfast was fantastic- one of the best I've had at this type of hotel. The cinnamon rolls were amazing! The wi-fi was very slow and spotty. Also, the front desk was slow to pass out the guest bags the bride & groom...

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Helpful?
3Thank Erin C
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites North East, responded to this review

Dear Erin C, Thank you for taking the time to write your review. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. It is nice to read that the breakfast selection is well to your liking. However, please accept our sincere apology if your stay was negatively...

Palm Coast, Florida
Reviewed 8 April 2015

I chose this hotel due to the location and proximity to the business meetings I was attending for 3 days. The hotel is clean and is well maintained. However it is in an industrial section, so there is not much around it - The nearest restaurants are 4-5 miles away. It is an easy on/off to Interstate 95, and clearly...

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2Thank camguy01
Washington DC, District of Columbia
Reviewed 6 April 2015

If you know the HIX brand, then you know this hotel. The hotel meets the brand standards and provide a reasonably prices accommodation, free breakfast, free WiFi, and free parking. It is not a luxury hotel, nor is it a dump. Just a typical HIX. As I stayed in the hotel on Point Breaker award stay (which will cost in...

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2Thank MDDCFlyer

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Pool
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express & Suites, North East, MD is located on the north end of town only 1/2 mile from Interstate 95. Positioned in the heart of the North Eastern Maryland, our award-winning hotel offers 71 over sized rooms including 22 suites. With focus on both the business & leisure traveler, we offer amenities for everyone. Our hotel offers and outdoor heated pool with whirlpool, fitness facility, 24 HR business center, microwaves, refrigerators and the Complimentary Express Start breakfast with hot items. We are an ideal location to hold your seminars, meetings or just an overnight trip to visit our quaint town of North East. The town streets are lined with antique and novelty shoppes. Enjoy golf, hiking or boating nearby. Relax in our beautifully decorated king and queen suites. When your day is complete relax in our Grand Room or prepare for an excellent dining experience in one of the nearby restaurants. Only 2 miles from the North East Historic District, you can enjoy many local eateries such as Woodys Crab House, Steak and Main & many other restaurants. along with museums, galleries and antique shops. Within 10 minutes of the town of Elkton and many chain restaurants. Our friendly, professional staff will welcome you and provide exceptional service during your visit. Let us accommodate you and remember Kids Stay Free. Play hard and Stay Smart with the Holiday Inn Express & Suites, North East, MD. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites North East

Address: 101 Hotel Plz, North East, MD 21901-2304
Region: United States > Maryland > North East
Price Range: $144 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites North East 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites North East
Holiday Inn North East
North East Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites North East staff and other travellers.
1 question
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Morgantown, West Virginia
6 months ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites North East staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an even-numbered room.”
 of 5 bubbles tzefirah, 17 Oct 2016 | Read review
“Fourth Floor away from traffic.”
 of 5 bubbles 562williamr562, 13 Sep 2016 | Read review
“No real tip. We were on the second floor and were not bothered by anything.....”
 of 5 bubbles lbnichols, 18 Jul 2016 | Read review
“If you stay here, try to get a room as far away from the road and parking lot as you can.”
 of 5 bubbles Birdguy, 10 Jun 2016 | Read review
“There are no good rooms.”
 of 5 bubbles pame208, 9 Mar 2016 | Read review
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