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Holiday Inn Express Prince Frederick

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Traveller (31)
Room & Suite (27)
Dining (3)
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Overview
  • Excellent30%
  • Very good24%
  • Average24%
  • Poor16%
  • Terrible6%
2 Jul 2017
“A major flaw...”
12 Jun 2017
“Hotel was average”
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Suites
2 Star Hotel
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Rooms
11 Jun12 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (78)
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Hotel's Favourite
Reviewed 10 November 2017 via mobile

We stayed at the Holiday inn express and it was very clean and affordable. We were able to walk to the event in Prince Frederick which made it even more enjoyable. The staff was very friendly and got us a nice room.More

1  Thank leehworth
Response from HinchmanL, Guest Relations Manager at Holiday Inn Express Prince FrederickResponded 15 November 2017

leehworth, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that...More

Reviewed 4 November 2017

The Wi-Fi on the 2nd floor was TERRIBLE, to the point of unusable!! I asked and was told they knew the 3rd floor was bad but not "a lot of complaints" from the 2nd floor. This is unacceptable when this can be fixed by adding...More

Thank glendale215
Response from HinchmanL, Guest Relations Manager at Holiday Inn Express Prince FrederickResponded 7 November 2017

glendale215, Thank you for taking the time to share your feedback. We apologize to know that you were not satisfied with the internet during your stay. Our team is working hard to make sure our guests are comfortable and are receiving the best service. Your...More

Reviewed 3 July 2017

I usually love Holiday Inn Express Hotels! They are always my first choice. But this one had a real flaw. The air-conditionling in the room was completely broken - there's no way the cleaning women, or a customer staying in the room before me, could...More

Thank Christine R
Response from HinchmanL, Guest Relations Manager at Holiday Inn Express Prince FrederickResponded 3 July 2017

Dear Christine R, Thank you for sharing your experience, and I am very sorry for the inconveniences that you encountered with the air-conditioner during your stay. This is certainly distressing to hear and we want you to know that we are addressing the issue as...More

Reviewed 22 June 2017

We had a great experience here. Any staff we came into contact with was very friendly. When we would be eating breakfast they kept asking if we found everything alright or if we needed anything. The room was just fine, exactly what you would expect....More

Thank Kathy73k
Response from HinchmanL, Guest Relations Manager at Holiday Inn Express Prince FrederickResponded 23 June 2017

Kathy, Wonderful to hear from you and we are happy to learn that your enjoyed your stay and to know we met your expectations. Thank you for your kind review and five star rating, glad you enjoyed the breakfast and friendly services. Thank you again...More

Reviewed 12 June 2017

We stayed at this property while in town for a wedding. When we arrived on Friday for check in, many rooms were not ready, as they had people not show up for work? Pretty sure this happens, but is less than acceptable when hotel is...More

Thank Mimi5620
Response from HinchmanL, Guest Relations Manager at Holiday Inn Express Prince FrederickResponded 15 June 2017

Mimi, I regret to hear that you weren't thoroughly impressed with our accommodations and services during you recent stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We hope that you...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Restaurant
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Breakfast Available
Dry Cleaning
Meeting Rooms
Laundry Service
Self-Serve Laundry
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Hot Tub
Indoor pool
Details
Price range
US$112 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$112 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveller (31)
Room & Suite (27)
Dining (3)
Pool & Beach (3)
Questions & Answers
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Room Tips
"Check for the chemical smell, nice overall rooms otherwise."
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"Room was dirty couch had a white stain. Reserved a 2 bed room ended up with a single bed room."
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"Rooms on the ends, away from the middle, are quieter."
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"Pick a different hotel"
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