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BEST WESTERN Plus Rockville Hotel & Suites

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BEST WESTERN Plus Rockville Hotel & Suites
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853 Reviews from our TripAdvisor Community

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Showing 827: English reviews
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Macungie, United States
Reviewed yesterday NEW

My daughter and I stayed at this hotel for a week on business. The front desk was extremely nice. The breakfast was wonderful. The rooms and lobby were very clean. However, we did not sleep very well. Early every morning we awakened to the slamming of doors. While cleaning housekeeping would let the doors slam shut instead of closing gently...which...

Review collected in partnership with Best Western
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Helpful?
Thank 988denisee
Reviewed 1 week ago

Disappointing that after being a longtime visitor with my kids, and rewards member they chose to overcharge me, asked for my email invoice, then declined to change what i was charged, we had a spat, they no longer wanted me to stay there...ashame they are so unprofessional, i guess the customer is not right anymore even with proof.

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Helpful?
Thank Jon R
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Dear Jon, Thank you for taking the time to write about your experience with us. We are disappointed and sorry that our customer service apparently fell short. We do value all our guests and customers, and continue to do all we can to meet or exceed their expectations. We recognize and appreciate your numerous stays with us, and want you...

essex, United States
Reviewed 2 weeks ago

Great value clean rooms great breakfast. Very convenient to the highway (270) and close to my client. Ill stay here as long as the rates remain affordable. Hopefully they will negotiate a better ate for week long stays

Review collected in partnership with Best Western
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Helpful?
Thank Jonathan W
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you kindly for choosing to stay with us. You are always welcome. Your comments about our hotel and its amenities are appreciated.

Orlando, United States
Reviewed 2 weeks ago

We got a good price on this hotel and in a location that was convenient, but we probably wouldn't stay here again. First, there's supposed to be a restaurant in the hotel, but if you try to call down from your room, there's no answer. Apparently, there used to be a restaurant, but now they just use it for the...

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Helpful?
Thank Patricia L
Baltimore, Maryland
Reviewed 2 weeks ago

Good value, upgraded room due to gold member status. Was a little noisy, due to proximity to highway. Standard breakfast fare, meet expectations. Staff was helpful, friendly and courteous. Would stay there again

Review collected in partnership with Best Western
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Helpful?
Thank jjensen1215
Stephens City, Virginia
Reviewed 2 weeks ago

Booked for proximity to a surgical appointment. Room was adjacent to the elevator/tiled floor- very noisy. Poor hvac, room was 55 degrees on the 4th floor and took hours to warm up. Poor tub drain. Rated 3 because the desk clerk temoved a safe charge that we did not use or request. We weren't aware that we were charged for...

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1Thank L3319HZchristinew
Reviewed 4 weeks ago

This has been the worst hotel stay for a long while. The shower has no hot water or water pressure, and is literally separating from the wall. They told me queen beds when I booked, but when we got here they were full sized. My two year old daughter fell off during the night because she rolled slightly. She's fine....

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Helpful?
Thank Dan H
BWRockvilleMD, Manager at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Hello Dan - Thanks for taking the time to write about your stay with us. We are sorry you did not have a good experience. Our beds have never been queen-sized, and the misinformation is regretted. Glad your daughter is fine. We take your comments seriously, and want to assure you that remedial measures will be taken.

tlv
Reviewed 15 January 2017 via mobile

A nice basic hotel an hour Metro ride away from central DC, half an hour drive on a weekend. Nice staff, nice rooms, out dated public areas. Value wise it's a good hotel with free parking and a basic free brakefast. Not a hotel for a stay in vacation but a good choice for sleep and drive/Metro ride to DC.

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Thank TlvGilad
Nantucket, Massachusetts
Reviewed 31 December 2016

I have stayed at this hotel many times in the past as it is the best combination of decent rooms, good amenities and good pricing when I travel to see my granddaughter in Gaithersburg. The rooms are a bit tired, but the price, comfortable beds and the free wifi and full breakfast more than make up for that. Also pet-friendly,...

Review collected in partnership with Best Western
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Helpful?
Thank ACK22
BWRockvilleMD, Public Relations Manager at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Hello ACK22 - We thank you for your review or our hotel. Please know that we will always do our best to make you feel comfortable every time you stay with us during your visits to your granddaughter, whom you must love very much! Thank you for making our hotel, your home away from home.

Richmond, United States
Reviewed 23 December 2016

Staying at the Best Western in Rockville, MD was so wonderful!! Having lived In Rockville, MD for many years and planning events at this venue it was so awesome to be a guest. The staff is amazing! Wish I could take the king bed room setup home. Could have moved in for sure. Know that hotels make that their mission...

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Thank D2722IEjenniferr

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Breakfast included
  • Conference Facilities
Official Description (provided by the hotel)
When visiting the greater Washington DC area, stay at the BEST WESTERN PLUS Rockville Hotel & Suites. With 164 non-smoking guest rooms and suites, FREE parking, FREE breakfast and FREE Wi-Fi, you'll be hard pressed to find a better deal. Our prime location is convenient for work and play in Rockville Maryland and is just 12 miles north of the greater Washington DC area and directly off I-270 also known as Maryland's Technology Corridor. Our hotel is near historical sites, lovely parks, major corporations, government agencies and family attractions. Family, business, kid and pet friendly accommodations to suit your needs for a comfortable and relaxing stay... Traveling with an RV - no worries - bring it and park for the night or the weekend, there is plenty of space. ... more   less 

Additional Information about BEST WESTERN Plus Rockville Hotel & Suites

Address: 1251 West Montgomery Avenue, Route 28, Rockville, MD 20850
Region: United States > Maryland > Rockville
Price Range: $120 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Plus Rockville Hotel & Suites 3*
Number of rooms: 164
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com and Best Western so you can book your BEST WESTERN Plus Rockville Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Rockville Hotel Rockville
Best Western Plus Rockville Hotel And Suites
Best Western Rockville Hotel
Rockville Best Western
Hotel Style:
#2 Green Hotel in Rockville
#6 Romantic Hotel in Rockville
#7 Business Hotel in Rockville
#7 Family Hotel in Rockville
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Plus Rockville Hotel & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN Plus Rockville Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“very noisy”
 of 5 bubbles , 14 Feb 2017 | Read review
“"Rooms on top floor we found appealing."”
 of 5 bubbles VirginiaKayak, 11 Dec 2016 | Read review
“convenient if you want to take the subway into Wash DC”
 of 5 bubbles Businesstraveller54, 18 Oct 2016 | Read review
“Just make the reservation!”
 of 5 bubbles RoyandSyl, 2 Oct 2016 | Read review
“Walls seem to be very thick. Could not hear any neighbors.”
 of 5 bubbles susanz338, 16 Aug 2016 | Read review
5 of 5