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BEST WESTERN Plus Rockville Hotel & Suites

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BEST WESTERN Plus Rockville Hotel & Suites
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882 Reviews from our TripAdvisor Community

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Showing 853: English reviews
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Westford, Massachusetts
Reviewed 4 days ago NEW

The hotel was a basic place to sleep. It was clean, but nothing special. Same for the breakfast which had eggs, bacon, waffles -- but no fresh fruit. We spent two nights there, and after the first night, they didn't even give us new shampoo/conditioner -- we had to ask for it. Agree with another reviewer about the shuttle service....

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Helpful?
Thank carenb_MA
Frederick, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 15 March 2017

Great staff, very accommodating and friendly. Very decent breakfast and the internet was really fast. I had to arrange a hotel stay at the last minute due to an impending storm, so I would be able to make it into work the next day, instead of commuting an hour away. They were super friendly and accommodating. When I needed to...

Review collected in partnership with Best Western
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Helpful?
Thank Frieda C
About Hotel's Favourite Review
BWRockvilleMD, Guest Relations Manager at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you very much for taking the time out of your busy schedule, to write about your nice experience at our hotel. We always aim to make every guest's stay, comfortable, and happy. We are glad we succeeded with yours, and want to welcome you back.

Pasadena, California
Reviewed 5 days ago NEW

The hotel in general, the rooms (we had a suite), the breakfasts and the in room wifi were all good. The breakfast was pretty standard these days (eggs, potatoes, sausage and bacon, make your own waffles, pastries, cereal, yogurt, etc.) but good, well presented, and the room was kept clean. Wifi was great. The two room suite had lots of...

Review collected in partnership with Best Western
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Thank Philip G
Carthage, NY
Reviewed 6 days ago NEW

Room was very comfortable for 2 adults and 2 children. Close to metro parking and many restaurants. Staff was pleasant and breakfast was nice. Our AD unit wasn't working and we were sent a repairman within 10 minutes. Would recommend strongly.

Review collected in partnership with Best Western
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Thank mary n
Reviewed 1 week ago

Stayed in Best Western Rockville,MD. Air conditioner didn't work first night. Second night the weather got very chilly and the heat didn't work. Was woken up in the middle of night by security looking for some unruly kids. don't know why they thought they were in our room. Went out for the day and came back to find all the...

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Helpful?
Thank Suzanne R
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

We appreciate you taking the time to write your comments. We do apologize for all the inconclusiveness caused during your recent stay with us. The security guard in question was not a hotel employee, but contracted by another client staying at our hotel. When you informed our Front Office staff about the incident, we contacted the respective client to set...

Reviewed 2 weeks ago

The staff were all very polite, efficient and friendly. The rooms are large and well appointed with TV, internet, iron, fridge, microwave and coffee maker alongside the bathroom requisites. There was plenty of hot water, the WiFi was great and we found the bed comfortable. Breakfast has a reasonable but repetitive choice and we were fortunate that it wasn't overly...

Review collected in partnership with Best Western
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Thank K9309OIkated
Williamsport, Pennsylvania
Reviewed 2 weeks ago

The hotel was nice. The staff was very friendly. The breakfast buffet was above average. The rooms weren't brand new; they showed some signs of wear. They were clean, but not spotless (a couple of hairs in the bathroom, the "clean" remote was dirty). The beds were very comfortable and the rooms were a good size.

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Thank ElaineandJoesTravels
Shaker Heights, United States
Reviewed 2 weeks ago

Large bedroom with door closing off large separate living room. Space allows in room exercise and privacy. We were visiting family for holiday. Easy to get to highway for DC area. Staff accommodating. Always get junior suite or Executive King if you want more space and privacy. Reasonable rate for space.

Review collected in partnership with Best Western
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Thank Susan C
Scranton
Reviewed 2 weeks ago

The rooms were cleanly. The staff was professional. Free breakfast the following day was better than expected. Great location. Shuttle service downtown and to the metro was very convenient! We will be going back next time we visit D.C.!

Review collected in partnership with Best Western
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Thank Cole102216
West Palm Beach, Florida
Reviewed 3 weeks ago

Stayed one night in Rockville for customer meeting in the morning. Cherry Blossom season is alive and well and very few hotels were available. That said, the hotel was about 25 minutes from the customer site. Arrived late and found the hotel well staffed, friendly, and provided me my keys. First signs of issues was when I turned on the...

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Thank Claudine B

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Breakfast included
  • Conference Facilities
Official Description (provided by the hotel)
When visiting the greater Washington DC area, stay at the BEST WESTERN PLUS Rockville Hotel & Suites. With 164 non-smoking guest rooms and suites, FREE parking, FREE breakfast and FREE Wi-Fi, you'll be hard pressed to find a better deal. Our prime location is convenient for work and play in Rockville Maryland and is just 12 miles north of the greater Washington DC area and directly off I-270 also known as Maryland's Technology Corridor. Our hotel is near historical sites, lovely parks, major corporations, government agencies and family attractions. Family, business, kid and pet friendly accommodations to suit your needs for a comfortable and relaxing stay... Traveling with an RV - no worries - bring it and park for the night or the weekend, there is plenty of space. ... more   less 

Additional Information about BEST WESTERN Plus Rockville Hotel & Suites

Address: 1251 W Montgomery Ave, Route 28, Rockville, MD 20850-3133
Region: United States > Maryland > Rockville
Price Range: $144 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Plus Rockville Hotel & Suites 3*
Number of rooms: 164
Reservation Options:
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Also Known As:
Best Western Plus Rockville Hotel Rockville
Best Western Plus Rockville Hotel And Suites
Best Western Rockville Hotel
Rockville Best Western
Hotel Style:
#2 Green Hotel in Rockville
#6 Family Hotel in Rockville
#6 Business Hotel in Rockville
#6 Romantic Hotel in Rockville
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Plus Rockville Hotel & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN Plus Rockville Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose another hotel”
707suzanner, 19 Apr 2017 | Read review
“Don't use the safe unless you want to have the charge added on. There are no warnings of this until you leave.”
ElaineandJoesTravels, 12 Apr 2017 | Read review
“Ask desk to put you in a north facing room. Quiet and back to a parking lot.”
212claudineb, 8 Apr 2017 | Read review
“Given the proximity of the road I'd be surprised if any of the rooms give a good night's sleep.”
ObserverSoton, 8 Apr 2017 | Read review
“very noisy”
, 14 Feb 2017 | Read review
5 of 5