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BEST WESTERN Plus Rockville Hotel & Suites

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846 Reviews from our TripAdvisor Community

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Showing 821: English reviews
Amsterdam
Reviewed 17 March 2015

The hotel was clean and comfortable. We appreciated the shuttle to and from the Metro. The breakfast was hot and average . But what surprised us was a charge ($1.50 per day) for the in-the- room safe. It wasn't the price , it was the unexpected charge for it. Plus the safe was on the FLOOR of the closet. The...

Review collected in partnership with Best Western
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Helpful?
Thank James M
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for posting your review. If you do not use the safe your bill can be adjusted at check out. Each guest is provided an explanation at check in about our safes. Please come back and stay with us for your next visit - and let us know that you did not use the safe; we'll gladly remove the...

Reviewed 15 March 2015

I haven't stayed here for some time. They have undergone some major changes and it is nicer. Room was clean, staff was friendly, great location and the free breakfast is excellent. Compared to some other hotels in the area ( who really jack up their prices during the week ), their prices are incredible. I don't think this is the...

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Helpful?
Thank Harvlom
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for your kind review, and we look forward to your return visit!

SE Pennsylvania
Reviewed 6 March 2015

This is my second time here, and because of its price range and location, I probably will return, but not if I can help it. This is a dated property, in ok shape. The breakfast is better than average. The internet was strong. My room was clean, and quiet. The bathroom door hinges were rusty. My issues with this property...

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Helpful?
3Thank Stevethecamper
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Greetings and thank you for taking the time to post your review, we value your opinion.

Michigan
Reviewed 4 March 2015

This is a pretty typical business-type hotel. The desk staff was very helpful. Their breakfast is way better than Hampton type hotels. They have a free local shuttle. There's not a lot nearby, so I would suggest having a car.

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Helpful?
Thank screenname000
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for your kind review; next time you're in town and stay at the Best Western Plus Rockville Hotel & Suites just head north on 28 for about 1 mile and turn left for another mile and the Falls Grove Shopping Village has a number of food outlets for every budget as well as shopping. Then head south for...

Reviewed 1 March 2015

We chose this Hotel for its location half way between Myrtle Beach and Uxbridge,it was easy to find and good access from 270.Room was clean and comfortable like most Hotels lousy pillows.Breakfast not till 7am on weekend which was annoying ,plates at breakfast ice cold so food was all cold and as a result a good selection of hot food...

Review collected in partnership with Best Western
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Helpful?
Thank 769derekf
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for your specific feedback, based on your breakfast incident, we will make every effort to convey the need for warm plates in the morning and review our opening times for the coming season. Our pillows and mattresses, incidentally, are the stars of the hotel in 99% of the comments - however, we always see travelers that travel with...

Shaker Heights, United States
Reviewed 1 March 2015

The hotel provides good value with helpful, friendly service. Hotel is comfortable, especially the junior suite which has a large bathroom and plenty of floor space for in room exercise. I repeatedly come here because it is in a great location to get on freeway and go into DC or away from DC. Breakfast provided is reasonable array of yogurts,...

Review collected in partnership with Best Western
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Helpful?
Thank Susan C
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you so much for your valuable feedback; it helps those planners that are on the fence for any number of reasons. We look forward to your next visit!

Toronto
Reviewed 28 February 2015

We checked in on a cold Sunday night after a ten-hour drive through snowstorms with our dog. Front desk staff were friendly. Room on third floor was serviceable, though view was depressing as we looked out on a roof with ventilation stacks etc. Heating system was loud. The biggest issue was that the restaurant was closed, and the hotel is...

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Helpful?
Thank CGNToronto
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you for your feedback and choosing out hotel. We make sure to place the operating times of our restaurant as being closed on Sunday where possible to address traveler needs. Two things that are confusing though, I don't know that 2 miles in either direction would qualify as driving "several miles" for dining, as one is not likely to...

Reviewed 27 February 2015 via mobile

This hotel handles adversity well. They had a sprinkler system accidentally activated a few days before we got there. Didn't affect our block of rooms. As we are pulling into the driveway with the tour bus the hotel called me to inform me the elevators had gone out and it would be a couple of hours before being operational again....

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Helpful?
Thank Peter D
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Hi Peter!! Thank you for the feedback and information about the incident for our future guests. It is always our responsibility to assist our guests at all times and make them as comfortable as possible. I owe you so drop in any time, hope to catch up with you soon. A.

Galloway, United States
Reviewed 22 February 2015

no real complaints. heating was loud. floor is wall to wall carpet, would prefer wood (you can tell if wood is dirty/clean).the dresser drawers were a little difficult to open and close. pool is outside, thus available only during warm months. i don't typically eat breakfast but took a peek out of curiosity, noticed waffle maker, eggs, potatoes, sausage, drinks....

Review collected in partnership with Best Western
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Helpful?
Thank Mike M
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Excellent and solid feedback for our future guests; we aim to please - all we need is an open door of communication or feedback in order to understand and meet the guest's expectations and needs. We look forward to your next visit and bid you safe travels.

Millington, NJ, USA
Reviewed 21 February 2015

Front desk staff very pleasant and helpful. Room very clean. Breakfast room well stocked and the staff friendly. Would definetely stay again. Next time we will return in Summer when the weather is not frigid so we can take advantage of the fitness room and the pool!!

Review collected in partnership with Best Western
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1Thank ayrgatehouse
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review

Thank you and we look forward to your return visit to enjoy our other amenities!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Breakfast included
  • Conference Facilities
Official Description (provided by the hotel)
When visiting the greater Washington DC area, stay at the BEST WESTERN PLUS Rockville Hotel & Suites. With 164 non-smoking guest rooms and suites, FREE parking, FREE breakfast and FREE Wi-Fi, you'll be hard pressed to find a better deal. Our prime location is convenient for work and play in Rockville Maryland and is just 12 miles north of the greater Washington DC area and directly off I-270 also known as Maryland's Technology Corridor. Our hotel is near historical sites, lovely parks, major corporations, government agencies and family attractions. Family, business, kid and pet friendly accommodations to suit your needs for a comfortable and relaxing stay... Traveling with an RV - no worries - bring it and park for the night or the weekend, there is plenty of space. ... more   less 

Additional Information about BEST WESTERN Plus Rockville Hotel & Suites

Address: 1251 W Montgomery Ave, Route 28, Rockville, MD 20850-3133
Region: United States > Maryland > Rockville
Price Range: $130 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Plus Rockville Hotel & Suites 3*
Number of rooms: 164
Reservation Options:
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Also Known As:
Best Western Plus Rockville Hotel Rockville
Best Western Plus Rockville Hotel And Suites
Best Western Rockville Hotel
Rockville Best Western
Hotel Style:
#2 Green Hotel in Rockville
#6 Romantic Hotel in Rockville
#7 Family Hotel in Rockville
#7 Business Hotel in Rockville
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Plus Rockville Hotel & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN Plus Rockville Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“"Rooms on top floor we found appealing."”
 of 5 bubbles VirginiaKayak, 11 Dec 2016 | Read review
“convenient if you want to take the subway into Wash DC”
 of 5 bubbles Businesstraveller54, 18 Oct 2016 | Read review
“Just make the reservation!”
 of 5 bubbles RoyandSyl, 2 Oct 2016 | Read review
“Walls seem to be very thick. Could not hear any neighbors.”
 of 5 bubbles susanz338, 16 Aug 2016 | Read review
“Spacious rooms, great breakfast, quiet”
 of 5 bubbles trippf854, 22 Jul 2016 | Read review
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