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Red Roof PLUS+ Washington DC-Rockville

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Red Roof PLUS+ Washington DC-Rockville
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232 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof PLUS+ Washington DC-Rockville
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Showing 228: English reviews
Marseilles, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 March 2014

I stayed for 2 days for minor surgery, Kellie at the front desk was extremely friendly and helpful during my stay. The room was clean and quiet and all the staff I encountered was professional and helpful. I will stay there again if I ever go back to the area.

Helpful?
1 Thank M T
Claudia L, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Thank you very much for your review. We strive to make every guest stay an enjoyable stay. I will be sure to let Kellie and the other staff members know how much you appreciate them and post your nice comments for them to read. Thank you and we look forward to seeing you on your next visit. More 

Rockville, Maryland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 March 2014

The pros: 1. easy access to the main road 2. proximity to restaurants, retailers, and banks (just across the street) The cons: 1. The door doesn't close properly, so you have to try many times; 2. No privacy: you have to keep the curtains closed, otherwise anybody walking/standing outside can see inside the room; 3. DO NOT use the towels... More 

Helpful?
1 Thank Oesth
Claudia L, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Thank you very much for your feedback. I am sorry that we did not meet your expectations. Our goal is make sure every guest has a WOW experience at Red Roof Rockville. Please know that we are taking the appropriate actions to prevent further situations. Thank you Claudia Lazo General Manager More 

Derwood, Maryland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 February 2014

The door was not very secure. Several times I would shut the door and it would not latch. I could push it open. There was no hot water to shower with. The power went out for 50 minutes at 3:00 am when I needed to use the bathroom

Helpful?
2 Thank Michael F F
Claudia L, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Thank you for your review. I am sorry that we did not meet your expectations. We are open 24 hours a day and one of our staff members would have been happy to assist you. Our goal is make sure every guest has a WOW experience at Red rook Rockville. Please know that we are taking the appropriate actions to... More 

Level Contributor
49 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 25 January 2014 via mobile

Front desk staff is anywhere from oblivious to annoyed and the maids are obnoxiously loud first thing in the morning so if you're looking to sleep in, forget it! That said, for the low price, location, general cleanliness, and pet policy; it's a practical choice.

Helpful?
1 Thank BanyanBuddy
Claudia L, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Thank you for your feedback. I am sorry that we did not meet your expectations. It is definitely not our intentions to have a guest feel as though they are not welcomed or to be disturbed. I will share this feedback with the staff to correct those issues. Thank you More 

Panama City, Panama
Level Contributor
276 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 23 January 2014

Estuve en el Hotel en compañia de mi madre y mi pareja, la atencion en recepcion fue excelente. La ubicacion muy de todo (restaurantes, autopistas, tiendas, estacionamientos). La habitacion muy limpia, se puede descansar y tenia todo lo necesario. Lo recomiendo Seguramente me quedare con ustedes! I visited the Hotel in the company of my mother and my boyfriend, the... More 

Helpful?
Thank Evega_Panama
Claudia L, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Thank you for the review. I am glad that you and your family enjoyed your stay. I will be sure to let the front desk and cleaning staff know of how much you enjoyed the excellent service. Whenever you are in the area again we are looking forward to having you stay with us again. Thank you and we appreciate... More 

Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 January 2014

This hotel is an excellent value for your money and not far if you're visiting Washington DC .It's not a five star hotel but more budget friendly , clean and safe. Staff are friendly and helpful. Location wise, near to shops and fast food chains and restaurants.

Helpful?
Thank Blue-belle32
Claudia L, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Thank you for the review. I am glad you enjoyed your stay. It is always our intentions to provide a clean and safe environment. I will be sure to let our staff know how much you appreciate their service. More 

Santiago, Chile
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 22 November 2013

Arrived to musty, smoky smelling room that required ventilation badly. Toilet leaked after flushing (must admit that maintenance man came promptly to reseal). Washcloth left behind from previous passenger was still in bathroom. Bedspread on my bed was visibly soiled. To top this off, we returned late the first night only to find room had not been cleaned! Will not... More 

Helpful?
2 Thank cristina_501
Claudia L, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Hello thank you for the review. I am extremely sorry that your stay was not to your satisfaction. please except our apology that you arrived to musty, smoky smelling room, washcloth left behind, bedspread being visibly soiled, your room not being serviced the next day, and the toilet leaked after flushing. I am glad to hear that maintenance man came... More 

Bowling Green, Ohio, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 November 2013

We stayed at this location back in August of this year and I want to say we had a very good experience. Kellie the associate we dealt with was very knowledgeable. She went out of her way to make our stay enjoyable. Extra towels, information and cheapest travel directions all amounted to a wealth of useful information. We appreciated everything... More 

Helpful?
1 Thank William T
Claudia L, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

That you for the review. I am glad that you enjoyed your stay. We strive to make every guest stay an enjoyable stay. I will be sure to let Kellie know how much you appreciated her and post your review. Thank you More 

Rockville, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 November 2013

We are in between residences so have been here for over a month. During that time we have found the Front Desk Staff, especially Kellie, to be top notch. The housekeeping staff are very responsive to requests and keep the rooms up. They are pet friendly and at no additional cost, which saves quite a bit compared to other motels... More 

Helpful?
1 Thank Dan J
Claudia L, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Thank you for your review. I am glad to here that this home away from home. We strive to make every guest stay an enjoyable stay. I will be sure to let Kellie and the other staff members know how much you appreciate them and post your nice comments for them to read. Thank you and we look forward to... More 

Charlottesville, Virginia
Level Contributor
59 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 14 October 2013

Close to highway and Shady Grove Metro. The hotel isn't very fancy, but they have done a nice job updating the rooms to feel contemporary with the flooring, fixtures, and furniture. Our room was clean and comfortable.

Helpful?
Thank Eddie S
Claudia L, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Thank you for the review . We appreciate your comment about the upgrade to the hotel . I will also let staff know how much you appreciate the quality and cleanliness' of our rooms. We are looking forward to seeing you in the near future. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Red Roof PLUS+ Washington DC-Rockville

Address: 16001 Shady Grove Road, Rockville, MD 20850
Region: United States > Maryland > Rockville
Price Range: $102 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof PLUS+ Washington DC-Rockville 2.5*
Number of rooms: 188
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Also Known As:
Red Roof Hotel Rockville
Red Roof Inn Rockville
Rockville Red Roof Inn
Hotel Style:
#1 Best Value Hotel in Rockville
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof PLUS+ Washington DC-Rockville staff and other travellers.
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Questions? Get answers from Red Roof PLUS+ Washington DC-Rockville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room closer to the office. If near the office, the front desk staff can actually witness what is going on.”
 of 5 bubbles Olynn99, 27 Oct 2016 | Read review
“Ask for Premium Rooms”
 of 5 bubbles 870assemm, 22 Aug 2016 | Read review
“The place is overall very quiet, surrounded by trees. As a medical tourist, I was given a ground floor room with handicap parking.”
 of 5 bubbles skiffb2016, 18 Jul 2016 | Read review
“Lower level king rooms are nice and come with a refrigerator.”
 of 5 bubbles scooie, 3 Jun 2016 | Read review
“see above of parking lot versus interior”
 of 5 bubbles eastcoastgirlforever, 13 May 2016 | Read review
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