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Last night, my girlfriend and I attended an dinner event at the Red Lion. We arrived 30 minutes into the dinner and was very much impressed. The wait staff ensured great care in keeping the food hot and not just warm. The rice, roast beef,...More
Stayed at this property on March 3rd. and the power went out around 11.15pm. So I spent the rest of my stay in a cold dark room stuck on the 5th. Floor because the elevators were not running.
Unbelievable that a public facility did not...More
Response from RadissonHotelGroup, Customer Care at Red Lion Hotel North BaltimoreResponded 1 week ago
Thank you for reaching out to us. We are sorry to know that your stay did not go accordingly due to situation that you encountered, when you experience power interruption during your stay and if the service from our staff didn't match your expectations at...More
We attended a convention at this hotel for several years in February, and each year the hotel made empty promises of correcting their multiple failures. From double billing that we had to struggle to have extraneous extra charges reversed upon of credit cards, to construction...More
Response from CarlsonRezidor, Customer Care at Red Lion Hotel North BaltimoreResponded 4 weeks ago
Thank you taking the time to share your experience. We are sorry to hear that you were not satisfied with your hotel accommodations, the accuracy on your bill, and that service from our staff did not work as planned during your stay. Your feedback will...More
Basic hotel offering discounted rate for patients having treatment at the Wilmer Clinic. Easy on/off the highway and 10 min drive to clinic. Convenient to restaurants etc. Nothing to get excited about but does the job if you need a place to stay for eye...More
Response from Wayne T, Manager at Red Lion Hotel North BaltimoreResponded 10 February 2018
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay and we meet your needs. We look forward to your next stay.
Thank you for the question and I understand the reason for it. We will most likely not be wrapped up with the renovation by then, but we are moving at a fast pace. To date we are eighty five percent finished with the... More
Thank you for the question and I understand the reason for it. We will most likely not be wrapped up with the renovation by then, but we are moving at a fast pace. To date we are eighty five percent finished with the guest rooms and hope to be done with those very soon. We are then working on our public space including all new furniture, art, business center and lobby. We are also starting a complete redo of our catering areas. Through all of this we are confident in our ability to meet and exceed your expectations. If you have any further questions please feel free to contact the hotel directly.