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I stayed at the Courtyard Billerica Bedford 2 days while on business. This property is definitely showing signs of its age. My room had pink mold on the wall below the shower head and stains on the carpet both beside the bed (kool-aid or juice...More
Response from GuestServicesMegan, Guest Relations Manager at Courtyard Boston Billerica/BedfordResponded 10 December 2015
Thank you for sharing your comments. Feedback from our guests is vitally important in our mission to be the cleanest, friendliest and best maintained hotel. Your satisfaction is very important to us and we try hard to make sure all of our guests...More
This is probably the first time I have experienced bad service at the Marriott. I had a reservation for my in-laws and we checked in at about 10 pm. There was an elderly gentleman who checked us in and boy was he RUDE! What kind...More
Response from Rory P, General Manager at Courtyard Boston Billerica/BedfordResponded 5 November 2015
Thank you for your comments. I do apologize for any issues you experienced with our front desk team during your time with us. We take customer service very seriously at the Courtyard and I do apologize for not providing excellent service during your...More
Stayed at this property during a recent business trip. Overall, a very nice property in a quiet setting. Typical Courtyard. Nicely appointed rooms, comfortable bed, helpful and friendly staff. The limited service restaurant was adequate for breakfast. Only short-coming for this property is the fitness...More
I've never encountered a ruder staff. The two front desk attendants shouldn't be in the hospitality business. This hotel should really hire employees who are pleasant and seem interested in helping their guests. A miserable older man and equally grumpy older woman at check in...More
Thank A TripAdvisor Member
Response from GuestServicesMegan, Guest Relations Manager at Courtyard Boston Billerica/BedfordResponded 5 November 2015
Dear Guest - Thank you for sharing your comments. We are sorry that you experienced issues with our staff. We appreciate you sharing your concerns in order for us to better our guests experience with us.
Really just a basic clean hotel. No issues at checkin or checkout. Room was clean. Bed was comfortable. We only spent one night. Plenty of parking. Room rate was much lower than other area hotels. Area is safe but there is very little around to...More
US$128 - US$316 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Courtyard Boston Billerica / Bedford Hotel Billerica ,
Car can be tricky as it depends on when you are headed into Boston. Dependent on traffic, it can be 25 minutes or 90 minutes. I would say generally it's about 35-40 though as long as you don't go during prime rush... More
Car can be tricky as it depends on when you are headed into Boston. Dependent on traffic, it can be 25 minutes or 90 minutes. I would say generally it's about 35-40 though as long as you don't go during prime rush hour. By train, you can take the Commuter rail from the North Billerica Station into North Station. This is about a 45 minute train ride and just 5 minutes from the hotel to the station. Lastly, you can also drive to the Alewife Station (20 minutes) which is on the Red Line of the "T". This goes directly through Cambridge and into the city as well. Hope that helps!
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"Given the hotel location all rooms offer the same view."