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Hilton Garden Inn Burlington

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Hilton Garden Inn Burlington
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834 Reviews from our TripAdvisor Community

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Showing 802: English reviews
Stroudsburg, Pennsylvania
Reviewed 29 October 2015 via mobile

They were quick efficient and helpful with checking in and out. The only negative I would have is the breakfast buffet area. The "servers" were less than attentive and hard to track down if you needed something like the check. The food was good though just need a better trained staff though they were friendly. We will be back next...

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Helpful?
3Thank Frablefamily
Jacob V, General Manager at Hilton Garden Inn Burlington, responded to this review

Thank you for taking the time to review the Hilton Garden Inn Boston Burlington. I'm delighted to hear that your enjoyed your stay. We will use your comments to continue improving. I will make sure that I follow up with our food and beverage department to ensure that area is maintained more effectively. We look forward to welcoming you back...

Fishkill, New York
Reviewed 29 October 2015

This HGI is among my Top-2 favorite properties. What makes this operation stand above so many others? Two words: Excellent staff. It is always reassuring whenever Brittany (Happy Birthday!) is working the front desk. She knows her role and her regulars. Jennifer has been promoted from the front desk to catering sales - I miss her smile. It is a...

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Helpful?
3Thank doug r
Jacob V, General Manager at Hilton Garden Inn Burlington, responded to this review

Thank you for staying with us and taking the time to post a comment about your recent stay. I'm glad to hear that the exceptional service you experience at our hotel has kept you coming back week after week. In particular, I'm delighted to hear that my entire team has gone above and beyond to make this your second home....

New York City, New York
Reviewed 28 October 2015

Seems like this hotel has been fairly recently renovated. It's nicely furnished and spacious. Large room and comfy bed, slept very well both nights. The gym was just OK. They have a bench but no free weights. One of the treadmills had the ipad holder broken off which was inconvenient for me. Breakfast was again just OK. On the first...

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Helpful?
Thank Mactoki
Jacob V, General Manager at Hilton Garden Inn Burlington, responded to this review

Thank you for staying with us and taking the time to post a comment about our hotel. I'm glad to hear that your enjoyed your stay during your recent stay. I would like to personally apologize for our shortfalls, as it appears your recent stay was not up to your satisfaction with regards to a couple areas of the hotel....

Danville, United States
Reviewed 27 October 2015

The staff at the Hilton Garden Inn was very welcoming and maintain a very clean Hotel. Our room smelled fresh and looked perfect upon entry. Bathroom was up to date and sheets were crisp and clean. A great Hotel Lobby made sitting and waiting for others quite comfortable. A halloween party at the Hotel brought in some messy guests but...

Review collected in partnership with Hilton Garden Inn
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Helpful?
3Thank Chris C
Jacob V, General Manager at Hilton Garden Inn Burlington, responded to this review

Thank you for staying with us and taking the time to post a comment about your recent stay. I'm delighted to hear that your enjoyed your stay. We take pride in our hotel and work hard to keep guests like to you returning to our property. We hope to see you again in the near future when your travels bring...

United States
Reviewed 19 October 2015

The stay was very nice. Room a little loud as I could hear water running and toilets flushing and the next room. Room and bathroom were very clean. No hot tub at the indoor pool and a small fitness room. But overall it was all I needed for a business trip.

Review collected in partnership with Hilton Garden Inn
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3Thank Darlene M
Jacob V, General Manager at Hilton Garden Inn Burlington, responded to this review

Thank you for taking the time to review our hotel. I'm delighted to hear that our team went above and beyond to exceed your expectations during your recent business trip. We look forward to welcoming you back the next time your travels bring you to the greater Boston area.

Reviewed 17 October 2015 via mobile

I arrived at the Burlington Hilton Garden Inn exhausted from a 6am flight, and after having spent 2-3 hours caught in a rent a car snafu. I was having a horrible day and hadn't slept in over 24 hours, when Brittany's smiling face greeted me as I walked in the door. When she heard I hadn't slept, she began scrambling...

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Helpful?
5Thank TaraTraveling
Jacob V, General Manager at Hilton Garden Inn Burlington, responded to this review

Thank you for staying with us and taking the time to post a comment about your recent stay. I'm delighted to hear that our team, especially Brittany, went above and beyond to exceed your expectations during your arrival. Travel snafus are never easy, and I’m glad we could accommodate your need for some well-deserved sleep. We look forward to welcoming...

denver, United States
Reviewed 16 October 2015

Whatever the kitchen was cooking permeated the hotel. The smell drove me from my room - nauseous and with a headache. I will not stay at this hotel again. I was scheduled to stay two nights but checked out after the bad experience on night #1. The staff never mentioned the 100% satisfaction guarantee and made NO effort to make...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank William M
Jacob V, General Manager at Hilton Garden Inn Burlington, responded to this review

Thank you for taking the time to inform me of your past visit here at the Hilton Garden Inn Burlington. I would like to personally apologize for our shortfalls, as it appears your recent stay was not up to your satisfaction.I understand that you have already been in contact with my Front Office Manager to resolve the situation. We have...

Camden, South Carolina
Reviewed 15 October 2015 via mobile

I have stayed here about 10 times over the past 9 months. The hotel is clean, comfortable and the staff is friendly and accommodating. I travel to the area monthly on business and have this hotel is extremely reasonably priced compared to others in the area. I highly recommend this hotel.

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2Thank kevinjahearn
Jacob V, General Manager at Hilton Garden Inn Burlington, responded to this review

Thank you for staying with us and taking the time to post a comment about your recent stay. I'm glad to hear that the exceptional service you experience at our hotel has kept you coming back week after week. In particular, I'm delighted to hear that our staff has gone above and beyond to make this your second home. We...

Reviewed 14 October 2015

We arrived rather late in the day and the staff at registration were cordial and pleasant. The room assigned to us was very well furnished and the beds were so very comfortable. the entire property was nicely furnished and welcoming. The dining room was pleasant and the food for breakfast was very good. The stay was enjoyable and at all...

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Helpful?
2Thank joanl572
Jacob V, General Manager at Hilton Garden Inn Burlington, responded to this review

Thank you for staying with us and taking the time to post a comment about your recent stay. I'm delighted to hear that your enjoyed your stay. We hope to see you again in the near future when your travels bring you to the Burlington area.

Reviewed 14 October 2015

Overall, my experience with the Hilton Garden Inn Burlington was positive. Reception staff was really helpful in getting me everything I needed, Sylveste offered to pick up us everyday from work and from the town. He is fantastic, very polite and know how to create positive experience. I will recommend this hotel and I will definitely choose this hotel again.

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4Thank sabin b
Jacob V, General Manager at Hilton Garden Inn Burlington, responded to this review

Thank you for taking the time to review our hotel. I'm delighted to hear that our team especially Sylveste went above and beyond to exceed your expectations during your recent stay. We look forward to welcoming you back the next time your travels bring you to the greater Boston area.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Our modern upscale, boutique hotel is conveniently located in the heart of greater Boston’s High –Tech and Professional Business District, 20 minutes from downtown Boston and Logan Airport. Whether coming to the area for business or pleasure, book today with our best rate guarantee and take pleasure in the many comforts of our recent $5 million property renovation. Enjoy our newly unveiled restaurant and lounge featuring contemporary New England fare and many gluten free and heart healthy options, hand crafted by Jose Pena from Sysco. Relax and unwind in our over-sized, indoor saltwater swimming pool or work out in our state of the art fitness center. Our complimentary Hotel Shuttle is available to take you to many local attractions as well as upscale shopping and dining. ... more   less 

Additional Information about Hilton Garden Inn Burlington

Address: 5 Wheeler Road, Burlington, MA 01803
Region: United States > Massachusetts > Burlington
Price Range: $152 - $405 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Burlington 3*
Number of rooms: 180
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Priceline and Orbitz so you can book your Hilton Garden Inn Burlington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Burlington Hotel Burlington
Hilton Burlington
Burlington Hilton Garden Inn
Hotel Style:
#1 Green Hotel in Burlington
#2 Business Hotel in Burlington
#3 Family Hotel in Burlington
#4 Romantic Hotel in Burlington
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Burlington staff and other travellers.
10 questions
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Kittery Point, Maine
1 month ago
San Diego, California

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Questions? Get answers from Hilton Garden Inn Burlington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were originally on the fourth floor but one of the elevators is broken and they were cleaning the carpets with a huge hose.”
  • maidcart at 5pm in the afternoon. 1st floor
  • Hallway all the time.
  • random back of towels in the hallway
 of 5 bubbles sabrinacat, 4 Sep 2016 | Read review
“Don't stay on the ground floor.”
 of 5 bubbles sloomis31, 29 Aug 2016 | Read review
“Let the staff recommend dining spots. They know the best”
 of 5 bubbles davidgU4582FV, 25 Jul 2016 | Read review
“Hotel is 2 minutes form the mall yet sets in a woodland environment,”
 of 5 bubbles 071157, 10 Jul 2016 | Read review
“Way too noisy next to the elevators.”
 of 5 bubbles yuliad960, 5 Jul 2016 | Read review
5 of 5