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Candlewood Suites Boston-Burlington

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Traveller (46)
Room & Suite (35)
Dining (2)
Overview
  • Excellent24%
  • Very good38%
  • Average23%
  • Poor8%
  • Terrible7%
Travellers talk about
Free Wifi
Free Parking
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
Concierge
2 Star Hotel
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Offers from Candlewood Suites Boston-Burlington
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (240)
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All reviewsfree laundryextended stay hotelroom was cleanbusiness tripsuite hotelconvenient locationstayed nightsnew englandlahey clinicminute drivemicrowavemallbostonwegmansclerkratesgym
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1 - 5 of 215 reviews
Reviewed 6 days ago

Good: 1. Kitchen is built-in 2. Spacious room 3. Pets are allowed Bad: 1. Toilet did not work (could not flush). 2 days we were asking to fix it but management completely ignored the requests. Even the maintenance ticket (they do not have maintenance stuff...More

Thank olegbv2017
Reviewed 2 weeks ago via mobile

Not bad for the price. I like that it has a microwave and fridge. Close to shopping and the hospital. Staff is very friendly and they allow dogs (YAY!!!!). (Has the slowest elevator on earth so if you’re looking for that, you’re in luck!!) :0)

Thank QueenMummzy
Reviewed 19 February 2018 via mobile

I visited here with work for a few days and for the money it ok. The decor is a little tired, however they are working on improving and upgrading the rooms. The staff were very friendly and helpful and ready to help. The suite I...More

Thank andyonekanobie
Response from IHGService, Guest Relations Manager at Candlewood Suites Boston-BurlingtonResponded 5 March 2018

Hello andyonekanobie, Thank you for staying with us and for enumerating the good, the bad and the opportunities to improve. While I am pleased that you liked the cleanliness of our rooms and WiFi to be great, I truly value the negative comments such as...More

Reviewed 27 October 2017

Pretty bad. Smells of cigarette smoke that was trying to be camouflaged with a lot of air spray. Also smelled of mold. Bothered my allergies and migraine. Floors in bath and kitchen not clean at all. Bathroom door looked gross. Hated to come back to...More

Thank Wayne S
Response from IHGService, Guest Relations Manager at Candlewood Suites Boston-BurlingtonResponded 14 November 2017

Dear Wayne S, We appreciate you for sharing your review about your recent stay. We are very sorry that you did not experience an exemplary hotel stay because of the level of service your have received. I apologize for any inconvenience you might have experienced....More

Reviewed 14 September 2017

My room was a standard suite. Suite.. ha! Everything from the walls to the bed and tables.. so so old and run down! I originally booked for 2 nights but just stayed for one night. I just could not stay for 2 nights at this...More

3  Thank sakyadhiitu
Response from IHGService, Guest Relations Manager at Candlewood Suites Boston-BurlingtonResponded 28 September 2017

Hello sakyadhiitu, Thank you for taking the time to write a review of our hotel. I'm sorry for any inconvenience you may have experienced due to issues with upkeep and condition of the amenities in your room. I have sent you a private message in...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Dry Cleaning
Concierge
Multilingual Staff
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Tennis Court
Details
Price range
US$112 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$112 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (46)
Room & Suite (35)
Dining (2)
Business Centre & Event Rooms (1)
Questions & Answers
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LKBright
26 July 2015|
Answer
Response from C P H | Reviewed this property |
The TV's are flat panel. I don't know whether the cable service HDTV or not though.
0
Votes
TennTraveler_9
21 March 2015|
AnswerShow all 3 answers
Response from C P H | Reviewed this property |
To a T bus? Yes. To one of the subway lines/commuter rail, not really. A bus will take you to a commuter rail station though.
0
Votes
Room Tips
"I don't think this hotel has a "good room" to choose!!"
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"Call to ensure accommodations are appropriate"
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"The views overlooking Burlington Mall are marginally better than the trees on the other side."
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"Stay away from the 4th floor"
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