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Boston Marriott Burlington

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Boston Marriott Burlington
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738 Reviews from our TripAdvisor Community

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Showing 689: English reviews
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New York City, New York
Reviewed 3 days ago NEWvia mobile

Everything was wrong. We waited 15 minutes for checkin while 3 clerks chatted among themselves. Then they couldn't find the reservation (5 more minutes). Then they didn't have a room with the tub we requested. Then they gave us a room with scaffolds at the window (where workmen would see in). Then we wanted to watch a tv show on...

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Helpful?
Thank msloan2
Londonderry, New Hampshire
Reviewed 1 week ago

The brunch is great with an omelet station, lots of delicious breads, main dishes, fruit, desserts, etc. The service is terrific and the atmosphere is one where it is laid back and great for kids. The price was appropriate.

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Helpful?
Thank Princess095
MarriottBurlington, General Manager at Boston Marriott Burlington, responded to this review

We are thrilled that you had such a great brunch with your family at Chopps American Bar and Grill. Our dining experience has always been one of our most-loved amenities, and our nationally acclaimed chefs take pride in carefully crafting unique options for our guests. It’s great to know that you were treated to first-class service and that the casual...

San Diego, California
Reviewed 2 weeks ago

It was a very good hotel with standard Marriott level. The front desk was very professional so elite would get their benefit quite well. The parking was free and had plenty of spaces... I was upgraded to executive level so room was quite well.

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Helpful?
Thank Machilus
MarriottBurlington, General Manager at Boston Marriott Burlington, responded to this review

Warm greetings from Boston! We thank you for sharing your story – it’s great to know you were pleased with our first-class hospitality and that we lived up to the Marriott-level standards guests have come to expect. It was a joy to have you stay with us at Boston Marriott Burlington, we look forward to your return.

Cape Breton Island, Canada
Reviewed 3 weeks ago

I just spent 6 nights at this hotel with my parents while my Dad was receiving treatment at the Lahey Clinic, which location wise was perfect for what we needed it for. However we were blown away with the amount of construction going on in the hotel, they checked us into a room with construction going on all around us,...

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Helpful?
Thank Love2Travel286
MarriottBurlington, General Manager at Boston Marriott Burlington, responded to this review

Thank you for taking the time to share your detailed review. On behalf of my staff, I’d like to extend my heartfelt apologies for the unnecessary stress and frustrations that our renovations caused to you and your family. I am truly sorry that we weren’t able to relocate you to a quieter floor. We are working hard to minimize any...

San Francisco, California
Reviewed 4 weeks ago

In March 2017 I stayed in the Boston Marriott Burlington for the second time. The first time I stayed was in fall 2016. Previously, I found the hotel to have a good lounge, convenient location, and helpful shuttle service, but untrained staff and tired rooms. Now much of the hotel is updated with renovated rooms. The renovation seems to consist...

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Helpful?
Thank Ryan M
MarriottBurlington, General Manager at Boston Marriott Burlington, responded to this review

Thank you for taking the time to write such a detailed review about your recent experience with us. While I’m glad there were many aspects of your stay you found impressive, such as our chic lounge, modern updates, and our onsite restaurant Chopps American Bar and Grill, I regret that we did not exceed expectations in other areas. We pride...

Coventry, Rhode Island
Reviewed 18 March 2017

Hotel is attractive,spotless and convenient but is undergoing renovations (March 2017-?). If you need peace and quiet during the workday, be forewarned, your visit will be challenging. I lucked out during my single night visit because I enjoyed a third floor room (but could clearly hear the noise on the upper floors). Colleagues who stayed on the higher floors were...

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1Thank skipmays
MarriottBurlington, General Manager at Boston Marriott Burlington, responded to this review

We really appreciate the time you took to share your feedback with us. I apologize for any inconveniences while we were updating our property. I am pleased to announce that Boston Marriott Burlington has undergone an exciting renovation of its meeting venues, ballroom, lobby and public spaces, including the addition of three new private rooms, as well as the revitalization...

Finland
Reviewed 15 March 2017

We rented a car from the airport and drove less than half an hour to this very nice hotel. Location is good if you have a vehicle. We drove around Boston area and found the location very convenient. Rooms are very nice and beds are comfy. The staff was more than friendly and the lobby was basic, but very inviting....

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Helpful?
Thank MariaNurmi
MarriottBurlington, General Manager at Boston Marriott Burlington, responded to this review

What a compliment to hear that our breakfast was the best you’ve ever had in the states, thank you! We love learning about your visit with us and are so happy to know that Boston Marriott Burlington proved to be a comfortable, convenient retreat during your city adventure. We hope you will stay with us again next time you’re in...

Gloucester, Massachusetts, United States
Reviewed 8 March 2017 via mobile

I stay here often when I have appointments at the Lahey Medical Center. I stayed in one of the newly renovated rooms which are beautiful but I felt were very dark. The rooms need additional lighting. I got to the Hotel at 10:30am using mobile check in on the Marriott App my room was ready. I ordered room service and...

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Helpful?
Thank Lori D
MarriottBurlington, General Manager at Boston Marriott Burlington, responded to this review

Thank you for your loyalty, Lori. It’s wonderful to hear that you enjoyed your recent visit to Boston Marriott Burlington and I’m especially pleased to hear that you found our staff to be friendly and accommodating throughout your stay. Your feedback means a lot to us and I will be sure to share your insights with our team. We hope...

Macon, Georgia
Reviewed 4 March 2017

Hotel is still undergoing renovations (outside) but the rooms are excellent. I got in late in the evening and was able to a good nights sleep. Forgot some items in the room which housekeeping found and they are mailing back to me. I'll be back at the hotel for my trips to the area. Really liked it.

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Helpful?
Thank mullensj
MarriottBurlington, General Manager at Boston Marriott Burlington, responded to this review

Thanks so much for sharing your review! We’re so happy to hear that you had a great experience with us and are planning on returning. We’re glad that you enjoyed the recent updates to our guestrooms and a good night’s sleep. We look forward to welcoming you back to Boston Marriott Burlington next time you’re in town.

Dublin, Ireland
Reviewed 4 March 2017 via mobile

Nice welcome on check in, the rooms are a little dated, there is a charge for WiFi which is bizarre, there is a nice bar with live music, overall a decent hotel for a work stay when it's been paid for, there are renovations but it didn't bother me.

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Helpful?
Thank Treblecle
MarriottBurlington, General Manager at Boston Marriott Burlington, responded to this review

Thank you for taking the time to share the highlights of your stay, as we are thrilled to hear that you enjoyed the atmosphere of our bar and the warm welcome from our staff. We regret any frustrations you experienced with our Internet. As a convenience, complimentary WiFi is available in our lobby and public areas. We hope you’ll plan...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Chopps American Bar and Grill
Chopps American Bar and Grill
Cuisines: American, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Shuttle Bus Service
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
We are pleased to announce our hotel is undergoing a renovation. The hotel is fully operational during its current guestroom and facade renovation program. While all services continue, this project will enhance curb appeal and result in a brand new guestroom experience in Spring 2017. Discover a respite all your own at the recently renovated Boston Marriott Burlington. Luxurious new amenities, a result of our multi million dollar renovation of the lobby and public spaces, are offered to all our Burlington, MA hotel's guests. Choose your pleasure from our 418-room hotel, appointed with 14,570 sq. ft. of flexible meeting and banquet space, ideal for business travelers. Host parties, meetings and events in the Celebrate Ballroom, a stunning event space onsite. Unwind in our elegant lobby, offering an inviting fireplace, as well as a large communal table, bar, widescreen TVs, original artwork, and plenty of space to connect. Savor American cuisine, including natural, organic steaks and freshly caught seafood at Chopps American Bar & Grill. The Terrace at CHOPPS is a brand new outdoor space offering an open air option for groups and restaurant patrons alike. Reserve your stay online today, and start daydreaming about your next getaway at one of the leading Burlington, MA hotels. ... more   less 

Additional Information about Boston Marriott Burlington

Address: One Burlington Mall Road, Burlington, MA 01803
Region: United States > Massachusetts > Burlington
Price Range: $175 - $611 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Boston Marriott Burlington 3.5*
Number of rooms: 418
Reservation Options:
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Also Known As:
Boston Marriott Burlington Hotel Burlington
Marriott Burlington
Burlington Marriott
Hotel Style:
#2 Green Hotel in Burlington
#3 Romantic Hotel in Burlington
#4 Business Hotel in Burlington
#4 Family Hotel in Burlington
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Questions & Answers

Here's what travellers have asked, with answers from Boston Marriott Burlington staff and other travellers.
9 questions
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Questions? Get answers from Boston Marriott Burlington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Floor where renovations are complete or a different hotel”
Love2Travel286, 1 Apr 2017 | Read review
“Call ahead to determine if renovation work is in progress”
skipmays, 17 Mar 2017 | Read review
“The eighth and ninth floors have stunning views of Boston.”
hikingmaniac, 25 Feb 2017 | Read review
“Nice views of Burlington from higher levels; looking out at night it looked like a "real" city!”
ErinS949, 1 Feb 2017 | Read review
“8th Floor was great”
michaeltB1294QO, 31 Jan 2017 | Read review
5 of 5