We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Pleasant Bay Village

Hotels.comUS$167*
View Deal
Certificate of Excellence
GreenLeadersGold level
07/05/2017 08/05/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Pleasant Bay Village
Pleasant Bay Village
Panoramas (15)
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

635 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Pleasant Bay Village
See the most recent reviews
Showing 621: English reviews
Boston, Massachusetts
Reviewed 23 September 2016

We were back for the second time earlier this month, having been memorably impressed on our visit last year. The rooms are comfortable and well kept, staff and management friendly and responsive, location very convenient for all sorts of activities in this wonderful area, and the grounds really quite remarkable for their creative landscaping and beautiful atmosphere.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Janet C
pleasantbayvillage, Front Office Manager at Pleasant Bay Village, responded to this review

Dear Janet, We are so happy to hear that we made such a positive and memorably impression on you, during your two visits to Pleasant Bay Village. We truly appreciate your many kind words about our accommodations, creative landscaping, convenient location, and especially our friendly and responsive staff. We will make sure to share your comments with our entire team,...

Peachtree Corners, Georgia
Reviewed 22 September 2016

Room was very comfortable. Beds were very good. I don't like comforters in the summer on beds. My wife loved them. Had problems with heating room on cool mornings. A/C would not go into heating mode. Staff brought portable heater which heated up room quickly. Staff was very attentive and helpful.

Review collected in partnership with this hotel
 Report
Helpful?
Thank 662natb
pleasantbayvillage, Front Office Manager at Pleasant Bay Village, responded to this review

Dear 662natb, Thank you for taking the time to review us on TripAdvisor. We are sorry for the issue with the heat in your room, but it sounds like we were able to resolve it quickly for you. We appreciate your nice comments about our staff. Thank you very much for staying with us and hope you will visit PBV...

West Hartford, Connecticut
Reviewed 21 September 2016

Beautiful grounds, nice pool, helpful staff, comfortable room! The only complaint I have is that the filter for the fishpond, which was right outside our room, ran 24/7 and was a bit noisy. It is also hard to find places to eat in Chatham at night, but that is not the hotel's fault.

Review collected in partnership with this hotel
 Report
Helpful?
Thank mmlaugh
pleasantbayvillage, Front Office Manager at Pleasant Bay Village, responded to this review

Dear mmlaugh, We are happy to hear you enjoyed your stay with us. Sounds like you really enjoyed all PBV has to offer. We are sorry to hear the filter from our Koi pond was noisy and thank you for bringing it to our attention. We have already ordered a replacement unit and have scheduled with our maintenance team to...

A TripAdvisor Member
1 review
Reviewed 20 September 2016

We arrived and were greeted with pleasant smiles. Our two bedroom suite was fabulous . The grounds were beauitful. We had breakfast in the dining room, and the food and service was great. In fact we are planning to go back next year.

Review collected in partnership with this hotel
 Report
Helpful?
Thank A TripAdvisor Member
pleasantbayvillage, Front Office Manager at Pleasant Bay Village, responded to this review

Dear Guest, Thank you so much for your fantastic review! We are happy to hear you enjoyed your stay in one of our deluxe two bedroom suites, which offer all the space and amenities you would expect in a small house with the additional amenities of daily housekeeping, friendly and helpful staff, heated saltwater pool and hot tub, as well...

Brookline, Massachusetts
Reviewed 20 September 2016

The place is very special. Everywhere on the property and in the rooms is a piece unique art, interesting artifact and outside sculptures The breakfast was convenient and hit the spot Truely enjoyed my stay

Review collected in partnership with this hotel
 Report
Helpful?
Thank Gail G
pleasantbayvillage, Front Office Manager at Pleasant Bay Village, responded to this review

Dear Gail G, We are so glad to hear that you truly enjoyed your stay at Pleasant Bay Village! Thank you very much for noticing all of the unique artwork and sculptures around the property and in our rooms. Most of the art actually comes from local Cape Cod artists! We appreciate your kind words and hope you will visit...

Albany, New York
Reviewed 20 September 2016

The property is lovely. The rooms are modern, clean and very quite. The property is nestled off 28 and convenient to everything. The staff is polite and accommodating. Love the pool and the grounds but the Pancakes... Oh my!!!!!

Review collected in partnership with this hotel
 Report
Helpful?
Thank christine_bell12
pleasantbayvillage, Front Office Manager at Pleasant Bay Village, responded to this review

Dear christine_bell12, Thank you very much for your review of our property on TripAdvisor. We’re glad to hear that you enjoyed your stay at Pleasant Bay Village. As you noted our location offers the convenience of being just a short drive from downtown Chatham, as well as many of the Cape’s wonderful sights. It’s nice to hear you had a...

Reviewed 19 September 2016

We did a last second rental of one of the rooms along the rear row, away from the street (Rear Deluxe Efficiency). It was very quiet with access to the koi pond in front past a furnished patio area and an available grill for our use had we been so inclined. We loved the landscaping, someone put much thought into...

 Report
Helpful?
Thank pdgdlc
pleasantbayvillage, Front Office Manager at Pleasant Bay Village, responded to this review

Dear pdgdlc, Thank you for your review. We are glad to hear that you enjoyed your stay in one of our Rear Deluxe Efficiencies. We are happy you enjoyed your surroundings and found the staff friendly and accommodating. We do offer a wide range of accommodations including hotel rooms, efficiencies with kitchenettes, as well as one and two bedroom suites....

Skaneateles, New York
Reviewed 19 September 2016

My husband and I appreciated how clean the room was, and how attentive the staff was. However we did not like that you are not walking distance to anything. You needed to get in your car every time you wanted to do anything ,i.e., eat,walk,shop, etc. Where the rooms were very clean the decor was very dated and we did...

 Report
Helpful?
Thank p0ll0ck44
pleasantbayvillage, Front Office Manager at Pleasant Bay Village, responded to this review

Dear p0ll0ck44, We are truly disappointed to hear about your recent stay with us, and do wish that the value had matched your expectations. We keep abreast of all the rates in the Chatham area and we sincerely believe our rates are both competitive and a good value compared to other similar properties in the area. We operate under a...

Winchester, Massachusetts
Reviewed 16 September 2016

Again I returned to Pleasant Bay Village Inn where I have stayed off and on since mid 90's. Again, I have not a single complaint and only look forward to returning next summer more than once to one of my happy places. Every year, there seem to be new updates of some sort throughout this inn that enhance the overall...

Review collected in partnership with this hotel
 Report
Helpful?
Thank janecO832BH
pleasantbayvillage, Front Office Manager at Pleasant Bay Village, responded to this review

Dear janecO832BH, Thank you so much for your staying with us again! It was a pleasure having you back and we truly appreciate your many kind words and review of our property. We are so thrilled to hear that you’ve enjoyed all the special touches our property has to offer. We can’t thank you enough for making Pleasant Bay Village...

Reviewed 16 September 2016 via mobile

My friend and I arrived around 9pm on September 1st. So Labor weekend get away. The lady at the front desk couldn't be colder than the Abominable snowman! I mean we just got off the plane drove 2 1/2 to this place to get this crabby lady. Not impressed for the amount of money spent. Will NEVER stay here again

 Report
Helpful?
Thank Susie M
pleasantbayvillage, Front Office Manager at Pleasant Bay Village, responded to this review

Dear Susie M, Thank you for your candid review. It is truly disheartening to read comments like yours as this not the experience we anticipate for any of our guests. Rest assured, your comments have been taken seriously and will be addressed with the appropriate personnel. Your feedback will be used as a training tool with our team so we...

727 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (134)
Viewed
Dining (2)
Viewed
Pool/Beach Area (28)
Viewed
Hotel & Grounds (34)
Viewed
Room/Suite (13)
Viewed
View from Room (4)
Viewed
Family/Play Areas (1)
Viewed
Bathroom (2)
Viewed
Other (50)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (543)
Viewed
Amenities (17)
Viewed
Deluxe Queen Room (32)
Viewed
Exterior Deluxe King Room (33)
Viewed
Extra Deluxe Two Queen Bed Room (33)
Viewed
Extra Deluxe Two Queen Beds with Deck (32)
Viewed
Front Deluxe Efficiency (34)
Viewed
Lower Deluxe Two Bedroom Suite (71)
Viewed
One Bedroom Suite (47)
Viewed
Pool (28)
Viewed
Rear Deluxe Efficiency (40)
Viewed
Standard Room (32)
Viewed
The Hotel (69)
Viewed
Upper Deluxe Two Bedroom Suite (75)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (50)
Viewed
Room/Suite (27)
Viewed
Pool/Beach Area (5)
Viewed
Hotel & Grounds (10)
Viewed
View from Room (1)
Viewed
Other (7)
07/05/2017 08/05/2017
Hotels you might also like...
Also consider these accommodations in or near Chatham
24.6 km away
Anchor In Hotel
Anchor In Hotel
#1 of 22 in Hyannis
1,034 reviews
8.8 km away
The Mansion at Ocean Edge Resort & Golf Club
23.0 km away
Bayside Resort Hotel
Bayside Resort Hotel
#2 of 20 in West Yarmouth
1,197 reviews
Show Prices
Show Prices
Show Prices
4.2 km away
Chatham Bars Inn Resort and Spa
1.4 km away
Wequassett Resort and Golf Club
8.8 km away
The Villages at Ocean Edge Resort & Golf Club
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
Official Description (provided by the hotel)
Pleasant Bay Village is a unique and beautiful hotel/resort offering luxurious accommodations including rooms, efficiencies, and suites; located on 6-acres of exotic rock gardens and waterfalls in Chatham, just a short drive into town and seconds from Pleasant Bay beach. Enjoy a gourmet breakfast in our dining room or relax by our outdoor heated pool and jacuzzi. All rooms are decorated with original art from local artists, are non-smoking and have free wireless internet. ... more   less 

Additional Information about Pleasant Bay Village

Address: 1191 Orleans Road/Route 28, Chatham, MA 02633
Region: United States > Massachusetts > Cape Cod > Chatham
Price Range: $239 - $531 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Pleasant Bay Village 3*
Number of rooms: 50
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Hotwire, Booking.com, TripOnline SA, Orbitz, Priceline, Travelocity, Agoda, getaroom.com and HotelQuickly so you can book your Pleasant Bay Village reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pleasant Bay Village Chatham
Pleasant Bay Village Hotel Chatham
Hotel Style:
#1 Family Hotel in Chatham
#1 Green Hotel in Chatham
#3 Romantic Hotel in Chatham
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Pleasant Bay Village staff and other travellers.
10 questions
Ask a question

See all questions (10)

Questions? Get answers from Pleasant Bay Village staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms had charcoal grill and patio set, ours (241) did not”
gleeson1306, 27 Oct 2016 | Read review
“Unit 508, is a duplex in a wooded setting that included a private patio surrounded by beautiful trees and a waterfall view.”
RobertaM719, 3 Oct 2016 | Read review
“Our room was a king room, and had a beautiful patio surrounded by a fountain, stone carved figures, and a garden view. It was very clean, towels were nice and soft, and the cleaners were professional and timely. We were very pleased with our stay.”
5suzannet, 27 Sep 2016 | Read review
“For larger groups, I suggest a multibedroom option which includes covered porch AND backyard deck w table.”
Vargod, 26 Sep 2016 | Read review
“Provide a light blanket to use on bed rather than a comforter. More hangers in closet. Bathroom shower was not very strong. Otherwise everything else was very good. Liked the great linens.”
662natb, 21 Sep 2016 | Read review
5 of 5
Hotels.com
US$167* /night
View Deal
TripAdvisorUS$167
Booking.comUS$167
PricelineUS$167
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates