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BEST WESTERN PLUS Chelmsford Inn

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BEST WESTERN PLUS Chelmsford Inn
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256 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Chelmsford Inn
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Showing 246: English reviews
Reviewed 12 October 2016

Lots of good things going on at this hotel, especially the staff! The outside appearance and some areas inside are rather run down looking or drab. The rooms themselves are spacious and nice. Everything worked well in room and fitness center. Rooms cleaned and beds made everyday.

Review collected in partnership with Best Western
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Helpful?
Thank lauraoT2971RZ
Margeoc, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you for taking the time to share your most recent visit with other travelers. We certainly take pride in the hospitality service that we provide here at the hotel and we are glad you were able to experience it first hand. We are currently wrapping up renovations to our lobby area and more improvements to the entrance and front...

Sun City West Az
Reviewed 6 October 2016

We normally don't stay in Best Western but since this was a plus and we were in the area we thought we'd try it - it's tired and needs remodeling. We were in a handicap room near the elevator that was going to be repaired the next day so in the morning we carried all our things down the stairs...

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Helpful?
Thank scwretired
Margeoc, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you for taking the time to complete this survey regarding your most recent visit to our property. I apologize for all of the issues that arose during your visit. At the time of your stay, we were going through inspections with our elevator system and we had a delay in time with the elevator company. We are currently brainstorming...

Holbrook
Reviewed 3 October 2016

The beds are so comfortable and the room is spacious. We had a king-sized bed room with two comfortable chairs to view TV from. It had a balcony with two chairs outside. We also had a desk with chair.. The hotel was quiet and the breakfast room was spacious. We really thought the staff was helpful and nice--both lobby clerks...

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Helpful?
Thank Anonymous P
Margeoc, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

WOW! Thank you for sharing such a wonderful visit from your trip to our property. I'm thrilled to hear that you were satisfied with every aspect of the hotel from the rooms, to the breakfast, all the way down to our lovely staff. We take great pride in the hospitality services that we are able to provide for our staff...

Brattleboro, VT
Reviewed 27 September 2016

I used a coupon for a great rate on this hotel, and I am so glad we stayed there! We were there for 2 nights, and they upgraded us from what the coupon listed to make sure we were comfortable (2 parents, 1 child). The hotel was clean, the staff were great.

Review collected in partnership with Best Western
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Helpful?
Thank Catherine L
Margeoc, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you for taking the time to write this awesome review about your most recent visit to our property. I'm thrilled to hear that our staff was able to accommodate you and your family so you were able to be comfortable during your visit. We would love to have you stay with us again so we may have another opportunity...

Winterport, Maine
Reviewed 24 September 2016

A few steps above a Motel 6 or Econo Lodge. If you pay about $80 a night (with a bidding site) you feel OK about this purchase. If you end up paying closer to $126 you will feel ripped off. Once you leave the lobby & dining area much of it seems worn out, faded. Odd rug odors seemed to...

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Helpful?
Thank nodaybut2day
Margeoc, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you for taking the time to review your most recent visit with us. We try our best to make sure every guest is 100% satisfied with their stay and clearly we didn't put our best foot forward to make this happen. We thank you for your wonderful comments about our staff and I'm glad you were able to enjoy...

Hewitt, United States
Reviewed 21 September 2016 via mobile

My husband and I stopped over night while traveling back from Maine. Gentleman that helped me at check in was very nice and informative. Room was the standard off the highway hotel pretty much no frills. They did offer free breakfast in morning did not have but dinning area very clean and looked like a decent assortment of stuff for...

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Helpful?
Thank Allison B
Margeoc, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you for completing this review after your recent visit to our property. I'm glad to hear that you enjoyed your time with us and that our staff was able to assist you upon check in. We would love to have you stay with us again next time you visit the Chelmsford area so we may have another opportunity to...

Coolum Beach, Australia
Reviewed 18 September 2016 via mobile

We stayed here for one night and I would be happy to return. It is comfortable, modern, well appointed and has helpful and friendly staff. The bed is very comfortable and like everyone, a hot shower is important. I would recommend this hotel.

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Helpful?
Thank Neil K
Margeoc, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

WOW! Thank you so much for this amazing review after your most recent visit with us. I'm thrilled to hear that you enjoyed your time with us here at the hotel and that you were able to partake in all of the wonderful amenities we have to offer as well. We would love to have you visit and stay with...

Beecher,Il
Reviewed 14 September 2016

The elevator didn't work, the room smelled like smoke, no HBO or premium channels, slow wifi, loud fan in bathroom, very outdated bathroom, noise from parking lot all night,and the bed was uncomfortable .However,the staff was friendly and the breakfast was good with plenty of room.

Review collected in partnership with Best Western
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Helpful?
Thank grandmaBeecher_Il
Margeoc, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you for taking the time to share your most recent visit with us. I certainly want to apologize for all of the errors and mistakes you encountered during your time with us. This is something that is very unlikely of our staff and we will be working diligently with all of our staff members and managers to resolve these...

Reviewed 7 September 2016

Room was clean, mattress was not great and the elevator was a little scary. The staff was friendly and the buffet was excellent! It was quite easy to find and there were plenty of places to grab a bite.

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Helpful?
Thank Heather S
Margeoc, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you for taking this time to share your experience with other travelers. I'm sorry that your recent visit did not exceed your expectations and we are reviewing all the information provided to see how we may improve for the future. We are currently undergoing renovations to our "scary elevator" and those should be completed in the following week. I'm...

CT
Reviewed 6 September 2016

recently stayed overnight at this hotel, as I had a family party in nearby Tyngsboro. It's in a perfect location, right off I-495, and a short drive to the Lowell train station. No real complaints with this hotel. I do have to give a shout-out to Jasmine (?) who checked me in. I called the hotel the night before to...

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Helpful?
Thank Tsling
Margeoc, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

WOW! Thank you for taking the time to write this warming review about your most recent visit to our hotel. I'm thrilled to hear that you enjoyed your time at the hotel and that Jasmine was able to provide early check-in. It's always great to have guests visit us early so they may have time to explore the hotel and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
This recently renovated, Three Diamond Massachusetts hotel in Chelmsford is a great choice for a stay in the New England area. The BEST WESTERN PLUS Chelmsford Inn offers guests comfortable accommodations with complimentary HOT breakfast buffet,free high-speed wireless Internet access,Keurig coffee makers and refrigerators in every room. Hotel amenities include an outdoor pool, fitness center, satellite television, free parking and a new restaurant/lounge - Moonstones for all to enjoy. Hotel banquet facilities are also available and are ideal for a special event or business meeting. With easy access to the highway, guests can easily head to Boston for an exciting day in the city or make the quick 27-mile drive to the Boston Logan International Airport. Visitors shouldn't miss America's Industrial Revolution commemorated at the Lowell National Historic Park in neighboring Lowell, Massachusetts. Experience all the rich historical attractions that abound in the Boston and New England region while staying at the BEST WESTERN PLUS Chelmsford Inn- great accommodations and service at a great value. ... more   less 

Additional Information about BEST WESTERN PLUS Chelmsford Inn

Address: 187 Chelmsford St, Chelmsford, MA 01824-2307
Region: United States > Massachusetts > Chelmsford
Price Range: $148 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Chelmsford Inn 3*
Number of rooms: 114
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Cheap Tickets, Travelocity, Best Western and Priceline so you can book your BEST WESTERN PLUS Chelmsford Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Chelmsford Hotel Chelmsford
Chelmsford Best Western
Best Western Chelmsford Hotel
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Chelmsford Inn staff and other travellers.
3 questions
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over a year ago
Johnstown PA
over a year ago
South Hadley, Massachusetts
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Chelmsford Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on backside of hotel, not rooms near the highway.”
 of 5 bubbles loisc86, 13 Dec 2016 | Read review
“Courtyard side rooms are quieter”
 of 5 bubbles 970joanb, 2 Oct 2016 | Read review
“Avoid rooms near the elevator”
 of 5 bubbles nodaybut2day, 24 Sep 2016 | Read review
“5th floor was very quiet”
 of 5 bubbles patg766, 26 Aug 2016 | Read review
“I stay on 4 the floor very nice room”
 of 5 bubbles davidk385, 5 Jun 2016 | Read review
5 of 5