TownePlace Suites Boston Logan Airport/Chelsea

TownePlace Suites Boston Logan Airport/Chelsea

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TownePlace Suites Boston Logan Airport/Chelsea
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Avg. S$186 /night, 2/18 - 2/19
S$366
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S$257
per night
S$147
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About

#3 of 8 hotels in Chelsea
3.9 of 5 bubbles
Location
4.6 of 5 bubbles
Rooms
4.3 of 5 bubbles
Value
4.7 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
3.9 of 5 bubbles
Sleep Quality
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Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Green
Modern
Languages Spoken
English, Spanish
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Paid private parking on-site
Parking
Wifi
Pool / beach towels
Indoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Centre with Internet Access
BBQ facilities
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Kitchenette
Flatscreen TV
Bath / shower
Safe
Seating area
Telephone
Wardrobe / wardrobe
Wake-up service / alarm clock
Dishwasher
Microwave
Refrigerator
Stovetop
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Hotel links

Location

30 Eastern Avenue, Chelsea, MA 02150
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 37 out of 100
37
Boston Logan International Airport
Manchester Municipal Airport
69.2 km
See all flights
Wood Island
11 minBoston T
Traveller rating
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Detailed Reviews
Chloe Thomas wrote a review Oct 2023
Orlando, Florida
3.0 of 5 bubbles
After a late night flight into Boston, we finally arrived to the hotel after 1am. To our surprise, we were not charged parking due to our late arrival and early departure of just before 8am. This was a plus.

However, our room was on the side that faces some sort of factory, which of course ran all night and was extremely loud. This added onto the very limited sleep. I was surprised as a titanium elite Marriott member that we would be placed in such a loud location, especially when we requested a quiet one.

Breakfast was complimentary but very limited. Waffles were offered only on weekends, which made no sense due to the place being packed with visitors. Fruit was old.

I would probably pick another Marriott in the area if we stayed here for a longer time.
Read more
Date of stay: September 2023Trip type: Travelled with family
Room Tip: Ask to be away from the side by the factory!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Joanne wrote a review Aug 2024
London, United Kingdom
+1
5.0 of 5 bubbles
Perfect for our overnight airport stay, but well equipped apartment for a longer stay. Everything was clean and tidy. We had a good night's sleep after a day of travel - good blackout curtains and it was very quiet, despite the airport location. The hotel is super convenient for the airport and the shuttle was excellent - we used it to get to the car rental the morning after our flight.
Breakfast was self service and offered a decent selection of breakfast items.
Staff were helpful and friendly.
Read more
Date of stay: July 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Guest Services / Front Office at TownePlace Suites Boston Logan Airport/Chelsea
Responded 13 Aug 2024
Greetings 30statesJo, we're delighted you loved your experience at TownePlace Suites by Marriott Boston Logan Airport/Chelsea. It's wonderful to hear that the convenience and cleanliness added to your comfortable stay. We're also thrilled that our shuttle service met your needs and that our team members contributed positively to your visit. Looking forward to welcoming you back!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stephanie M wrote a review May 2022
5.0 of 5 bubbles
I'm SHOCKED at how good this hotel is! We had a stop over in Boston for 1 night so we booked here for a quick and cheap (about $140/night) hotel that offered free airport pick-up/drop off. They picked us up within 20min of calling for a shuttle from the airport. Check in was easy and reserving the next morning shuttle to airport was quick and painless. The basic room is beautiful with a full kitchen! The cherry on top was how FANCY the FREE breakfast is the next morning! Quiche, scones, breakfast sandwiches, fresh fruit, oatmeal with 20+ topping options. I couldn't believe it! I have stayed in many hotels over my years traveling and this is by far the best breakfast I've seen! Overall worth every penny and if we ever have a stop over here again we will be back!
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tiffany L wrote a review Sept 2024
New York City, New York
1.0 of 5 bubbles
Our stay was very unpleasant and we have stayed at different Marriott hotels worldwide. The toilet in our room was not working properly. We called for maintenance. The person came by without any tools to fix it. The toilet didn't work during our entire stay. Since it was a short stay with young kids, we ended up using the lobby restroom instead of switching rooms. I requested for flat sheets and toiletry through chat, which never came. My husband went down and asked and they said the entire hotel is out of toilet paper. In the middle of the night, the fridge woke the whole family up with a large clicking sound. The next day, I saw the staff's response asking us trying to turn now the temperate. However, we never adjusted the temperate from the start, so not why what was causing it. It was not a relaxing stay at all. It was overall a very stressful stay and couldn't get a good night sleep.
Read more
Date of stay: September 2024
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: DO NOT STAY IN ROOM 417
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Guest Services / Front Office at TownePlace Suites Boston Logan Airport/Chelsea
Responded 7 Sept 2024
tinyliltiff75, the experience you described isn't what travelers have in mind when they choose a place to stay. The situation with your toilet should have been better handled, ensuring your family's comfort was prioritized. It’s concerning that the issue with the fridge added to your distress, and the scarcity of essentials was not addressed promptly. Team members are committed to providing a seamless and pleasant experience for guests. Your insights will help highlight important areas for potential review and enhancement.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brenna K wrote a review Jun 2024
1.0 of 5 bubbles
Horrible experience room was dirty the manager on site Kaitlin beyond unprofessional. Sat in her office while her front desk staff was swamped and refused to provide contact information for anyone above her.

To make matters worse the shuttle was expecting extreme delays we were stuck on the shuttle for an hour (which is not the shuttle driver or hotels fault) my son forgot an item on the shuttle. While we were leaving the shuttle left and the front desk staff told me they would ship it not to worry. I called to follow up on our personal item two weeks later I was told I had to fill out a link it was going to cost $70 to ship a 5lb item one state over. I would have waiting for the shuttle to return had I known this. The “manger Kaitlyn” had an attitude and said she didn’t know what to tell me if we wanted our things we would have to pay to ship them or come get them. She proceeded to tell me there was no one else higher than her and to “have the day I deserve” while hanging up on me.
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Date of stay: June 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maarten d wrote a review Apr 2022
Seattle, Washington, United States
2.0 of 5 bubbles
I wouldn't recommend this place.

The hotel is under the departure route for Logan airport and it is not adequately soundproofed. Single windows made it extremely easy to hear aircraft. The hotel is also next to a busy bus station and there is traffic all night long, so expect a lot of honking, shouting, and other noise whenever you are trying to sleep. Finally, the fridge in the room is also exceptionally loud. Hence I got almost no sleep, which is more than enough for me to tell everyone not to head here. Esp. when they charge 200-300 dollar a night.

On the room: spacious with excellent bed. Bathroom was also great, as was the presence of a well-equiped kitchen. This is where the hotel earns its second star in my rating.

Cleaning: overall good, but the garbage hadn't been taken out between stays, so the remains of the previous guests' food was still in the garbage can. That's completely unacceptable (especially during Covid, but it would have been unwelcome at any time).

Staff was alright. Shuttle service to the airport was excellent, nice driver. Free coffee in the early morning was also good. Was warned by the front desk that there might be a 30 minute delay on the hotel shuttle at times because there's a bridge that opens between the hotel and the airport. If you take 30 min extra margin you may as well have gone to any hotel in downtown Boston.

Overall one of my worst stays.
Read more
Date of stay: April 2022
2.0 of 5 bubblesValue
4.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michelle Haselhuhn, General Manager at TownePlace Suites Boston Logan Airport/Chelsea
Responded 27 Apr 2022
Dear Maarten d, Thank you for taking the time to let us know about your experience while staying with us. I apologize for the noise from outside, it is a key priority for our hotel and we continue to look for ways to make your experience better. Thanks you for the positive feedback regarding your room and our airport shuttle service. We do strive to better to make sure we have captured all of the details, rest assured your comments have been shared with our team members. I hope you would give us another consideration when your travels bring you back to the Boston area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jimbilly wrote a review Aug 2021
Beverly Hills, Florida
5.0 of 5 bubbles
My wife and I had an early flight out of Boston and needed a place to stay Monday night. Arriving at Logan Monday evening I called for the hotel shuttle and spoke with a very friendly Monica who said she would send the shuttle over. Within 8 minutes the shuttle arrived with a very friendly welcome from the driver. After a short ride upon checking in we were greeted with a smile and welcome from the registration desk. During the check in process I noticed this was Monica whom I had earlier spoke with. Monica was very informative of the dining info, bar and morning bag offered with breakfast goodies. Once we arrived at our room I was very much pleased with the layout and furnishings. There was a refrigerator, stove top, microwave, coffee pot and dishwashers with an assortment of plates, cups, glasses and eating utensils. The bathroom was well lit with an outstanding shower with its oval sliding glass door. The beds were very comfortable making for a good nights sleep. The morning breakfast bag consisted of a bottle of apple juice, blueberry muffin, egg and sausage sandwich. Our check out experience was very friendly and professional as well. The drive to the airport was with a very courteous driver. I would definitely recommend this hotel.
Read more
Date of stay: August 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TrailBlazer816257 wrote a review Jul 2024
Austin, Texas
5.0 of 5 bubbles
Thank you Towne Place for a well kept, clean, efficiently run hotel. But thank you most of all for the hospitality. Every staff member my cousin and I spoke with was helpful, friendly and knowledgable. The complimentary shuttle service to the airport, airport car rental center and airport subway station was a life saver. The shuttle ran frequently and safely. Every driver knew the best way to get us to our destination which was a big help during the Boston Sumner tunnel closure.
Read more
Date of stay: July 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: This hotel’s proximity to a great subway station plus the airport make it a great choice.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Guest Services / Front Office at TownePlace Suites Boston Logan Airport/Chelsea
Responded 15 Jul 2024
TrailBlazer816257, thank you for your kind words about TownePlace Suites by Marriott Boston Logan Airport/Chelsea. It is great to hear that the hospitality and efficiency of our team members made a positive impression during your stay. Our shuttle service aims to provide convenience, especially during times like the Sumner tunnel closure. We’re thrilled it was helpful for you and your cousin. We're looking forward to welcoming you back!
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Jonathan E. wrote a review Oct 2024
3.0 of 5 bubbles
Pros near airport room is nice but poor housekeeping poor breakfast same stuff every day. 2 days is enough we have been here for 6 should have only done 2. Commercial area lots of traffic and noise. Staff is nice they seem to run out of things like teas, bananas something other then bland eggs and sausage.
Read more
Date of stay: October 2024
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: Crowded commercial area , housekeeping is scarce at best, breakfast is so so, the hotel runs out...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Guest Services / Front Office at TownePlace Suites Boston Logan Airport/Chelsea
Responded 23 Oct 2024
Jreigen, it's nice to hear that the convenient location and room met your expectations. The housekeeping experience and breakfast variety are certainly areas we continuously seek to improve upon. The location's vibrancy can indeed bring about some activity, and we're glad our team members made a positive impression during your stay. Thank you for providing your feedback, and it is appreciated.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Matt wrote a review Oct 2021
Millville, Massachusetts
4.0 of 5 bubbles
Family recommended staying here and using the Logan parking option with the shuttle. I wasn't sure at first, but now I won't ever do anything differently! We had an early morning flight and live 45 mins away, so instead of driving from home and paying to park at one of the lots, we ended up only spending an extra $50 to stay here the night before and paying for the park your car for up to 14 days option (we were gone for 12). They have a shuttle that runs continuously through the day and you can schedule your ride for the day of your flight. Upon returning to Logan, you call the front desk from baggage claim and they'll send the shuttle for you. It made the whole Logan experience so much easier!

Selfishly, my only complaint was the lack of tv channels and we couldn't watch the Red Sox playoff game that was happening across town but it still served its purpose!
Read more
Date of stay: October 2021
4.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
winchesterboy asked a question 14 Feb
Monrovia, California32 contributions43 helpful votes
Does the hotel offer extra beds in the suites for additional children?
patrizia r asked a question Jun 2022
Sarasota, Florida27 contributions10 helpful votes
How far is the hotel from the airport ? There is shuttle service from Terminal A ?
Richard asked a question Sept 2021
Las Vegas, Nevada42 contributions4 helpful votes
Do you have to call the hotel for the shuttle after arriving at the airport?
Richard asked a question Jul 2021
Las Vegas, Nevada42 contributions4 helpful votes
Are there quiet rooms not facing the street?
Answer from Brian C
San Diego, California7 contributions12 helpful votes
When I was there in February 2021, the rooms were all quiet. However, I believe I was facing the parking lot. I thought it was a great hotel.
Richard asked a question Jul 2021
Las Vegas, Nevada42 contributions4 helpful votes
Hows the breakfast selection at the hotel?
Answer from Brian C
San Diego, California7 contributions12 helpful votes
When I was there in February 2021, the breakfast was a "grab and go" bag. It wasn't that good. I believe it contained a muffin, a box of cereal, and a granola bar. The night before my flight, I stopped by a nearby convivence store and I bought something for breakfast, so I wasn't counting on their breakfast.
Jonathan E. wrote a tip Oct 2024
5 contributions1 helpful vote
3.0 of 5 bubbles
"Crowded commercial area , housekeeping is scarce at best, breakfast is so so, the hotel runs out of items like teas, fresh fruit, poor stock"
Read full review
Tiffany L wrote a tip Sept 2024
New York City, New York38 contributions3 helpful votes
1.0 of 5 bubbles
"DO NOT STAY IN ROOM 417"
Read full review
TrailBlazer816257 wrote a tip Jul 2024
Austin, Texas22 contributions4 helpful votes
5.0 of 5 bubbles
"This hotel’s proximity to a great subway station plus the airport make it a great choice. "
Read full review
Teresa P wrote a tip Oct 2023
24 contributions9 helpful votes
5.0 of 5 bubbles
"Parking $20.00 a day. Airport shuttle gets you to the subway and Boston is very walkable."
Read full review
Chloe Thomas wrote a tip Oct 2023
Orlando, Florida1,738 contribution191 helpful votes
3.0 of 5 bubbles
"Ask to be away from the side by the factory!"
Read full review
Not the right property for you?
There are more places to choose from in the Chelsea area.
PRICE RANGE
S$165 - S$298 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMassachusettsChelsea
NUMBER OF ROOMS
140
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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TOWNEPLACE SUITES BOSTON LOGAN AIRPORT/CHELSEA | UPDATED 2024 Hotel Reviews, Price Comparison and 192 Photos (MA) - Tripadvisor

Frequently Asked Questions about TownePlace Suites Boston Logan Airport/Chelsea
Which popular attractions are close to TownePlace Suites Boston Logan Airport/Chelsea?
Nearby attractions include Belle Isle Marsh Reservation (0.9 km), Highland Park (0.2 km), and PORT Park (0.7 km).
What are some of the property amenities at TownePlace Suites Boston Logan Airport/Chelsea?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at TownePlace Suites Boston Logan Airport/Chelsea?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at TownePlace Suites Boston Logan Airport/Chelsea?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at TownePlace Suites Boston Logan Airport/Chelsea?
Yes, paid private parking on-site and paid public parking on-site are available to guests.
What are some restaurants close to TownePlace Suites Boston Logan Airport/Chelsea?
Conveniently located restaurants include Mario's Restaurant, Rincon Limeno, and Katz Bagel Bakery.
Are there opportunities to exercise at TownePlace Suites Boston Logan Airport/Chelsea?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does TownePlace Suites Boston Logan Airport/Chelsea have an airport shuttle?
Yes, TownePlace Suites Boston Logan Airport/Chelsea offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does TownePlace Suites Boston Logan Airport/Chelsea have airport transportation?
Yes, TownePlace Suites Boston Logan Airport/Chelsea offers airport transportation for guests. We recommend calling ahead to confirm details.
Is TownePlace Suites Boston Logan Airport/Chelsea located near the city centre?
Yes, it is 1.0 km away from the centre of Chelsea.
Are any cleaning services offered at TownePlace Suites Boston Logan Airport/Chelsea?
Yes, dry cleaning and laundry service are offered to guests.
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