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DoubleTree by Hilton Hotel Boston North Shore

Doubletree.comUS$179*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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DoubleTree by Hilton Hotel Boston North Shore
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1,199 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Boston North Shore
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Showing 1,179: English reviews
NH
Reviewed 6 February 2017

My husband and I had taken our sons and niece here as an adventure...it was terrible. We had booked the family room due to the amount of guests and were told that due to maintenance issues our room was not available. We were put in a king suite, which includes 1 king bed and a twin pull out bed, which...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank deirdreg533
Miri L, on behalf of the staff at DoubleTree by Hilton Hotel Boston North Shore, responded to this review

Dear deirdreg533 Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again...

South Florida, Florida
Reviewed 6 February 2017

I visited for a conference in November, 2016. The hotel is very nice! The staff was welcoming. Part of the training was in the pool area. There is also a fitness center and waterpark. Everything was very clean and updated. Sitting in the beautiful poll area atrium on a cold fall day was amazing. Rooms are nice.

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Helpful?
Thank HulksTrip
Brian J, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this review

Thank you for your feedback. I am happy to hear that you enjoyed the conference here at the DoubleTree. Come back again and enjoy our beautiful pool area!

San Diego, United States
Reviewed 4 February 2017

Bed was comfortable and the room was quite. I do wish there was a bottle of water upon my arrival but I did order room service and it came quickly and was very good. I do wish the Starbucks had more breakfast choices.

Review collected in partnership with DoubleTree by Hilton
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Thank kristind483
Salem ma
Reviewed 1 February 2017

Great staff so helpful the park was warm forgot how cold it was outside rooms clean and neat room service was great on time and delicious definitely staying again soon kid friendly no one complained kids enjoy their stay

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank K5902WQjessicat
Brian J, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this review

Thank you for your feedback about your visit to the DoubleTree and CoCo Key. I hope your family will come stay with us again soon!

Boston, Massachusetts
Reviewed 31 January 2017

Trip was great overall except for poor service by front desk staff. They were not being thorough during the check in process. I had to return to them to get my dining card that should've been given to me during the process. Also, I booked the late check in during my initial reservation and my key card stopped working at...

Review collected in partnership with DoubleTree by Hilton
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Thank 133tree
Reviewed 31 January 2017

Very helpful staff, beautiful hotel, specious and clean. Good in house restaurant/dining, and breakfast area. I would recommend this family friendly hotel to anyone. I told the staff at check-in that it is my daughter's birthday. He asked me is it ok if I send a small cake/cupcake for her. Once I said, they send a beautiful cake and cupcakes......

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 313anupk
Brian J, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this review

It makes me so happy that you enjoyed our helpful staff and beautiful hotel. Please stay with us again!

Boston, Massachusetts
Reviewed 30 January 2017

Service was excellent, hotel was immaculate, facilities clean and room service food was good. I enjoyed the stay with my family. I WAS NOT impressed with Coco Key----staff at coco key were rude, felt like I was a bother when I asked a few questions of lifeguard, staff were not telling kids to walk not run, kids pushing, towels, clothes...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Lesley M
Brian J, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this review

Thank you, Lesley, for your kind words about our beautiful DoubleTree property. I am so happy to hear you had a comfortable stay at the hotel. However, I am disappointed to hear your feedback about CoCo Key. Your comments will certainly be shared with the whole team. Thank you!

Boston, Massachusetts
Reviewed 24 January 2017

Great winter get away. My nieces and nephew had a blast at the water park. Great customer service at the enterence of the water park. Lisa is great! Staying at the resort towels are free and great for drying off mulitible times.

Review collected in partnership with DoubleTree by Hilton
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Thank So1122
Brian J, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this review

Thank you for your kind words about our hotel, water park, and staff. I hope you'll stay with us again soon!

Albany, New York
Reviewed 24 January 2017

We needed a quick getaway and this was just what we needed! Can't wait to go back! The kids loved the waterpark, arcade and the pool. My husband and I enjoyed the hot tub and sauna. All around great place to visit with kids. Clean and nice.....

Review collected in partnership with DoubleTree by Hilton
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Thank Msjproper101
Brian J, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this review

I am so happy to hear that your family had a wonderful time at the DoubleTree and CoCo Key. Please visit us again soon!

Fall River, Massachusetts
Reviewed 24 January 2017

My only complaint is the cleanliness of the health spa and machines. VERY dirty. Spoke to the staff at the Health Spa and nothing was done. Spoke to the front desk and it was never cleaned. Was not very healthy. No facilities provided to wipe down machines before or after use...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank U1821TXwaynes
Brian J, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this review

Thank you very much for your feedback. Your comments will be shared with my whole team as well as Atlantis Sports Club.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
Official Description (provided by the hotel)
The DoubleTree by Hilton Boston North Shore is just 19 miles from downtown Boston and Logan International Airport (BOS), and a short drive from historic Salem. Ideally located for meetings, weddings, business travel and families, our Danvers, MA hotel offers 363 spacious guest rooms & suites (newly renovated in 2013) featuring contemporary decor and excellent amenities. Savor a warm, freshly baked DoubleTree cookie and make the most of our comforting amenities, including our business center, lobby coffee shop where we proudly serve Starbucks(R), full service restaurant and lounge, and on-site Atlantis Sports Club & Spa. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Boston North Shore

Address: 50 Ferncroft Rd, Danvers, MA 01923-4017
Region: United States > Massachusetts > Danvers
Price Range: $217 - $347 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Boston North Shore 3.5*
Number of rooms: 363
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotwire, Orbitz, Hotels.com, Priceline, Cancelon, getaroom.com, HotelQuickly, HotelsClick and HRS so you can book your DoubleTree by Hilton Hotel Boston North Shore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Ferncroft Hotel
Sheraton Danvers
Danvers Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Boston North Shore staff and other travellers.
6 questions
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Questions? Get answers from DoubleTree by Hilton Hotel Boston North Shore staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be very careful about closing your door. They don't close well and many are left ajar.”
MontereyFoodie, 7 Apr 2017 | Read review
“Lots of kids, but expected as there is attached water park”
Meln356, 7 Mar 2017 | Read review
“Request a room with a countryside view.”
347harveyh, 14 Feb 2017 | Read review
“If you have mobility problems, ask for a tower room near an elevator”
hillretiree, 18 Nov 2016 | Read review
“Try for room facing West, East side has HVAC equipment which can be noisy at times.”
CT55AND56, 13 Nov 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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