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DoubleTree by Hilton Hotel Boston North Shore

1,349 reviews
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Traveller (118)
Room & Suite (222)
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Overview
  • Excellent39%
  • Very good27%
  • Average16%
  • Poor10%
  • Terrible8%
Travellers talk about
“water park”(287 reviews)
“double tree”(81 reviews)
“family room”(44 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel Boston North Shore
Special Offer: Double Points, Every Stay
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Reviews (1,349)Write a Review
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All reviewswater parkdouble treefamily roomcoco keysindoor waterparkthe executive loungewarm cookiesearly checkhealth clubbreakfast buffetfront desk stafffitness centerstarbucksbostonmaconference
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71 - 75 of 1,324 reviews
Reviewed 1 October 2017

hotel seemed short of staff, bell hops no where to be found, room service almost impossible to reach, lounge staff rude (Jenn’) only one bartender. Hotel had 6 wedding parties and what staff were on were overworked and not guest friendly!

Review collected in partnership with DoubleTree by Hilton
1  Thank David B
Reviewed 30 September 2017

Had reservations at least 2 months in advanced for a handicapped room, roll in shower, 2 double beds. Called at least 4 times verifying with the last call the day before arrival to confirm said reservation. You know where this is going....day of arrival, they...More

3  Thank Grandma4469
Response from Brian J, General Manager at DoubleTree by Hilton Hotel Boston North ShoreResponded 17 October 2017

Thank you very much for taking the time to review your stay. And please accept my apology that we didn't have a handicapped room available at the time you checked in. Your feedback will certainly be shared and improved upon.

Reviewed 29 September 2017

Excellent sleep .Very quiet location. Some time to wait for early check in because the hotel was fully booked and it was very boring to wait. What else can I write. I am not a Author to write a book here..

Review collected in partnership with DoubleTree by Hilton
Thank irinasA1770XC
Reviewed 27 September 2017

My daughter and I stayed here for a function in the Danvers/Ipswich area. We found it to be an excellent place to stay, quiet, clean, with good restaurants and a nice ambience. I'd stay here again, for sure. The beds were comfortable and I'm sure...More

Review collected in partnership with DoubleTree by Hilton
Thank Barb1957
Reviewed 26 September 2017 via mobile

We stayed in room 128 for 2 nights in this hotel for an out of town family wedding. We booked a room with a queen and 2 kid beds, as our children were traveling with us. Upon check in we found that our room was...More

6  Thank Amanda R
Response from Brian J, General Manager at DoubleTree by Hilton Hotel Boston North ShoreResponded 17 October 2017

Hi Amanda, Thank you very much for taking the time to review your stay. Please accept my sincere apology for the condition of your Family Room. Your comments will be passed along to our entire team.

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About
Amenities
Top amenities
Free Parking
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$117 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$117 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (118)
Room & Suite (222)
Dining (31)
Pool & Beach (14)
Amenities (209)
Business Centre & Event Rooms (17)
Family and Play Areas (1)
Questions & Answers
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kittenspaws65
12 May 2017|
Answer
Response from cherylg152 | Reviewed this property |
I booked hotel and water park as a package deal! Well worth it!
0
Votes
georgetp2017
22 February 2017|
AnswerShow all 4 answers
Response from Brian J | Property representative |
Hi there, Thanks for reaching out! You could certainly take a 15-minute taxi to Beverly Depot. That commuter rail train will take you directly to North Station in Downtown Boston. Our front desk can help you when you... More
1
Vote
Courtney R
5 July 2016|
AnswerShow all 7 answers
Response from jgarvin33 | Reviewed this property |
depends on how you booked your room. Outside booking included breakfast with ours.
0
Votes
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12
Room Tips
"pick another hotel"
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"stay at a different hotel"
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"We are Diamond members. The Honors floor was quiet and clean. We did not venture out to much around the..."
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"Stay Elsewhere! Consider Yourself Pre-Warned!"
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