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Hilton Boston Dedham

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Hilton Boston Dedham
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877 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Boston Dedham
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Showing 856: English reviews
Medford, United States
Reviewed 10 May 2016

I have stayed at the Dedham property on numerous occasions. The hotel is undergoing a facelift and the new rooms (I had one) will definitely be an upgrade however my experience was not the best. Here are some real examples- There was no notice on the hotel website that the work was ongoing The halls were a bit noisy until...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Barry T
Joe D, General Manager at Hilton Boston Dedham, responded to this review

Good Afternoon Barry, First, I want to thank you for being a loyal customer of ours and apologize for the problems you encountered during your recent visit. As you can imagine managing hotel operations and a renovation project at the same time can be a handful. The hotel and our staff try our very best to minimize any disruptions to...

San Antonio, Texas
Reviewed 10 May 2016

This is a great hotel. Very friendly staff and the rooms are clean. Try to stay near the elevators, otherwise it's a very long walk to your room. There are some renovations going on at the hotel so the bar has been moved to the restaurant and is not a good bar atmosphere. Drinks at the bar are VERY HIGHLY...

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Helpful?
Thank Robert B
Joe D, General Manager at Hilton Boston Dedham, responded to this review

Good Afternoon Robert, I just wanted to take a moment of your time to thank you for staying with us and for taking the time to write your favorable review of the property. I will be sure to share your comments with the team. Again, thank you for choosing our hotel and we hope you will call on us again...

Wilmington, Delaware
Reviewed 10 May 2016 via mobile

This hotel was just ok. It was very noisy as the room seemed to have minimal sound insulation. We could hear our neighbors conversations. There was also someone smoking on our floor and the hallway smelt as such. They were doing renovations but that was not a problem. The staff were friendly and helpful. The breakfast was definitely a highlight.

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Helpful?
Thank susiemwj
Joe D, General Manager at Hilton Boston Dedham, responded to this review

Good Morning Susie, I would like to thank you for staying with us recently and for taking the time to write your review of the property. I will be sharing your comments regarding the sound issue with our chief engineer for follow-up. I was happy to see that the staff treated you well and you enjoyed the breakfast offerings. Susie,...

Boca Raton, United States
Reviewed 9 May 2016

The Room was cold, I called to get the Heat fixed, a guy came and said he fixed it, we left and went out for dinner, when we came back the room was colder than outside, it was already past 11 pm, I called and another maintenance guy had to come and fixed right this time, while my family was...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Serge D
Joe D, General Manager at Hilton Boston Dedham, responded to this review

Good Afternoon Serge, I wanted to take this opportunity to apologize to you and your family for the problem you encountered with your room heating during your stay. I will be following up with our chief engineer in order to make sure this problem has been corrected. Our primary goal is to ensure each guest has a comfortable and relaxing...

Broken Arrow, United States
Reviewed 9 May 2016

This hotel was very nice. It was being renovated in the lobby area which will make it even more enticing. Work was not loud, once we got to our room, you couldn't even tell there was work being done. Rooms were very nice, beds were extremely comfortable. Towels were super soft. Toilet paper needs to upgraded to two-Ply and a...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Billy H
Joe D, General Manager at Hilton Boston Dedham, responded to this review

Good Afternoon Bill, I wanted to take a quick moment to thank you for staying with us and for taking the time to write your review. I was happy to read that the majority of your stay was a good one. Like you we can't wait for the renovations to be completed, the hotel will be better than ever. I...

Milwaukee, Wisconsin
Reviewed 8 May 2016

The rate was not cheap and the value was low. Nothing else around hotel without getting back on the highway. The restaurant was poor and was poorly staffed. The Starbucks cafe was 3 coffee pots on the counter in the restaurant.

Review collected in partnership with Hilton Hotels & Resorts
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Thank 960dm2016
Joe D, General Manager at Hilton Boston Dedham, responded to this review

Good Moring, I wanted to take a moment to thank you for staying with us and for writing your review. You feedback is very important to us and the success of the hotel. I will be sharing your comments with the team. As you could see during your visit the hotel was under construction. Once completed we will return to...

North Bergen, United States
Reviewed 6 May 2016

Rooms were clean. Hotel was going through renovations. Housekeeping came to knock on the door at 8am. So that was unpleasant. Pool area is nothing like the pictures. Extremely old and dated. Needs lots of renovating.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Melanie P
Mark M, General Manager at Hilton Boston Dedham, responded to this review

Good Afternoon Melanie, I wanted to take a moment to let you know that I have read your review regarding your recent stay with us. I was unhappy to learn that you had a couple of issues during your stay. I will be sure to follow-up with housekeeping regarding the early morning knock at your door. I also wanted to...

Portland, United States
Reviewed 6 May 2016

The Hotel lobby was being remodeled, other than that the service and quality of the employees more than made up for the inconvenience of the project going on. Also it looked like the new lobby was going to be very nice.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Dan H
Joe D, General Manager at Hilton Boston Dedham, responded to this review

Good Afternoon Dan, I wanted to let you know that I have read your comments regarding your recent stay with us. The lobby renovations are now winding down and should be complete within the next several weeks. All of us here can't wait to show off the new space, this will include a new bar area, Herb N Market and...

Waterville, Maine
Reviewed 4 May 2016

Glad our stay was one night bc the hotel was under construction and it seemed to effect the staff as well as the environment. We had no hot water in our room, our fridge was broken and leaking on the rug, the elevator was broken and we were on the 4th floor, the staff wasn't extremely helpful and it was...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Jennifer N
Joe D, General Manager at Hilton Boston Dedham, responded to this review

Good Afternoon Jennifer, I wanted to let you know that I have read your comments regarding your recent stay with us. I want to take this opportunity to apologize for all of the problems you encountered during this stay. I can assure you that I will be following up with those departments responsible in order for corrective action to be...

Wellesley, United States
Reviewed 3 May 2016

I sent an email to this hotel after my stay but haven't yet received a response, although I did get this cheery, "Thanks for staying! Please rate us." And so, I will rate them. I've been Hilton Diamond status for at least 4 years now and I've only ever asked to be moved twice in my entire career as a...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Lauren D
Joe D, General Manager at Hilton Boston Dedham, responded to this review

Good Morning Lauren, First, I would like to take this opportunity to apologize for what you experienced here at the hotel during your recent stay. Our primary goal is to ensure each guest has a relaxing and productive stay while with us. I am so very sorry that this did not happen for you. I can assure you that all...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Boston Dedham

Address: 25 Allied Dr, Dedham, MA 02026-6147
Region: United States > Massachusetts > Dedham
Price Range: $159 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Boston Dedham 3.5*
Number of rooms: 247
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Also Known As:
Hilton Boston Dedham Hotel Dedham
Hilton Hotel Dedham
Hilton Dedham
Dedham Hilton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Boston Dedham staff and other travellers.
6 questions
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Questions? Get answers from Hilton Boston Dedham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always prefer a room closes to the front desk, (lobby) or, if on upper floors, near the elevator. The hallways can be very long.”
 of 5 bubbles ricador, 4 Jan 2017 | Read review
“Get one of the renovated rooms”
 of 5 bubbles dejindc, 27 Nov 2016 | Read review
“4th floor away from atrium area, down the halls quieter”
 of 5 bubbles 274DeniseB, 20 Nov 2016 | Read review
“Request a room facing the nature preserve (back side).”
 of 5 bubbles derekn108, 16 Nov 2016 | Read review
“Rooms further from the lobby are quieter.”
 of 5 bubbles DeeEss, 15 Nov 2016 | Read review
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