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Hilton Boston Dedham

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Hilton Boston Dedham
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860 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Boston Dedham
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Showing 840: English reviews
Dedham, Massachusetts
1 review
Reviewed 26 April 2016

Thermostat was busted which was a complaint of another guest while I was checking in. Walls are paper thin and I requested 2 wake up calls of which I never received. Room was average and for the price it wasn't bad, but the experience was the farthest from the greatest. I woke up exhausted the next day thanks to my... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank D6763AGmichaelg
Joe D, General Manager at Hilton Boston Dedham, responded to this review

Good Afternoon, I wanted to take this opportunity to apologize for all of the problems you encountered during your recent stay with us. Our primary goal is to ensure each guest has a comfortable and productive stay while with us, again I am very sorry that this did not happen for you. I will be sure to follow-up with the... More 

Brantford, Canada
1 review
Reviewed 25 April 2016

If I was just coming to sleep and needed nothing this hotel would have been okay. Charged for something... still not sure what they would not provide a bill. Ant found in one bed, housekeeping skipped a day, microwave took two days to bring to the room. Sad misses for what is really not a bad hotel. Its the service... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Ray E
Joe D, General Manager at Hilton Boston Dedham, responded to this review

Good Afternoon Ray, First, I would like to apologize for all of the problems you encountered during your recent stay with us. The more concerning problem was the lack of response from my staff. I can assure you that I will be following up with those directly responsible in order for corrective action to be taken. Not to mention that... More 

Boston/Dedham, United States
1 review
Reviewed 25 April 2016

I stayed at this 'full service' Hilton on 421/16 because I needed to catch a flight out the next day and wanted somewhere close which had a rec center. This Hotel exceeded my expectations in value - Not only was it priced reasonably for the area, the Rec Center was quite good. I also spent time in the Hot tub... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank John S
Mark M, General Manager at Hilton Boston Dedham, responded to this review

Good Afternoon John, I wanted to take a quick moment to thank you for staying with us recently and for taking the time to write your favorable review. I will be sure to share your comments with the team. As I'm sure you noticed we have many exciting changes still planned for the property. We can't wait to share them... More 

Dubai, United Arab Emirates
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 April 2016 via mobile

This couldn't be a Hilton hotel!!!! The hotel is very old and wouldn't recommend it at all , the room are not clean dust everywhere. U can hear everything that goes on in the adjacent rooms, the AC is so noisy . They r renovating now which is also very annoying and when we booked they didn't inform us about... More 

Helpful?
Thank Bana K
Mark M, General Manager at Hilton Boston Dedham, responded to this review

Good Afternoon, First, I would like to apologize for the problems you encountered during your recent stay with us. Our primary goal is to ensure that every guest has a comfortable and relaxing stay while with us. I am very sorry that this did not happen for you this time. The hotel is currently under a 9 million dollar renovation... More 

Raleigh, North Carolina
1 review
Reviewed 25 April 2016

The hotel is being remodeled which is great, problem is every room on every floor is being done at the same time. The noise and chaos is amazing. Certain floors look like demolition is going on. They would have been much better to close the hotel or do 1 floor at a time. Disaster!!!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank markwO4663RX
Joe D, General Manager at Hilton Boston Dedham, responded to this review

Good Afternoon Mark, I wanted to let you know that I have had the opportunity to read your comments regarding your recent stay with us. I want to apologize for all of the problems you encountered during your recent stay. A renovation project is never easy and we try our best to limit any inconveniences to our guests. We believe... More 

Fort Worth, Texas
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 April 2016

This Hilton is a good choice for the business traveler. The Dedham location is about 30 minutes from downtown, but is easy to reach by multiple freeways. The hotel facilities are in good condition. The rooms in particular are modern, clean, and comfortable. The complimentary breakfast was basic, but very good, and the coffee was excellent. I would stay there... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Nick P
Mark M, General Manager at Hilton Boston Dedham, responded to this review

Good Afternoon Nick, I just wanted to take a quick moment of your time to thank you for writing your fine review and for staying with us. I was happy to learn that everything worked out well for your needs. I will be sure to share your comments with the team. Again, thank you and we look forward to welcoming... More 

Chicago
Level Contributor
41 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 23 April 2016

Very good four-star hotel in first southwest suburb of Boston. Just off I-95 and near large mall with many restaurants and stores. Good rooms, nice modern decor, parts under renovation but not a problem for any guests. Only problem was cold room, despite setting heat on 70, then 71, then 72, then 73 -- the heat came on each time... More 

Helpful?
Thank rbb543
Mark M, General Manager at Hilton Boston Dedham, responded to this review

Good Afternoon, I wanted to take this opportunity to let you know that I have read your comments regarding your recent stay with us. I want to apologize for the problems you encountered with your heating and cooling system in the room. The system has to be switched from Winter to Summer and sometimes with the New England weather this... More 

Brunswick, Maine
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 April 2016

Knew they were remodeling, but having stayed there numerous times, we thought it would be fine - it wasn't. Pool area filthy with garbage cans overflowing and pool water murky. Plumbing in room in disrepair.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank T9917YMtimc
Mark M, General Manager at Hilton Boston Dedham, responded to this review

Good Afternoon, I wanted to take this opportunity to apologize to you for the many issues you encountered during your recent stay with us. I can assure you that your experience was atypical of the type of experience we expect to deliver to our guests. The renovation project has not direct effect on the daily operations and the overall hotel... More 

Niskayuna, NY, United States
1 review
Reviewed 21 April 2016

room was clean, large and comfortable. We were on the first floor and had a backdoor door to a grassy area which was nice. The only real downside was that the price of drinks in the hotel bar were ridiculous and I had no idea until we got the bill. $30 for two small mixed drinks is unacceptable.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jeffrey S
Mark M, General Manager at Hilton Boston Dedham, responded to this review

Good Afternoon Jeffrey, I wanted to take this opportunity to thank you for choosing our hotel and for taking the time to write your review. Feedback like yours is very important to us and I will be sure to share your bar comments with our food and beverage team. I was pleased to read that the room accommodations were to... More 

Brockton, Massachusetts
1 review
Reviewed 19 April 2016

I will come back again and can't until the renovation is done. The entire staff were very pleasant. The room service was my first time ordering at a hotel and the expected wait time was right on point.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 200deenap
Mark M, General Manager at Hilton Boston Dedham, responded to this review

Good Morning 200deenap, I wanted to take a moment to thank you for staying with us recently and for taking time to write your review. I will be sure to share your comments with the team. I know the team works very hard to create the best possible experience for all of our guests. Again, I was very happy to... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Boston Dedham

Address: 25 Allied Drive, Dedham, MA 02026-6147
Region: United States > Massachusetts > Dedham
Price Range: $166 - $284 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Boston Dedham 3.5*
Number of rooms: 247
Reservation Options:
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Also Known As:
Hilton Boston Dedham Hotel Dedham
Hilton Hotel Dedham
Hilton Dedham
Dedham Hilton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Boston Dedham staff and other travellers.
6 questions
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Questions? Get answers from Hilton Boston Dedham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get one of the renovated rooms”
 of 5 bubbles dejindc, 27 Nov 2016 | Read review
“4th floor away from atrium area, down the halls quieter”
 of 5 bubbles 274DeniseB, 20 Nov 2016 | Read review
“Request a room facing the nature preserve (back side).”
 of 5 bubbles derekn108, 16 Nov 2016 | Read review
“Rooms further from the lobby are quieter.”
 of 5 bubbles DeeEss, 15 Nov 2016 | Read review
“Ask for a newly renovated room!”
 of 5 bubbles N6196MGjulies, 25 Oct 2016 | Read review
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