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Four Points by Sheraton Eastham Cape Cod

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Four Points by Sheraton Eastham Cape Cod
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440 Reviews from our TripAdvisor Community

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Showing 429: English reviews
Boston, Massachusetts
Reviewed 3 weeks ago

This was a well located hotel on the Outer Cape with many amenities. It had a large indoor pool, outdoor pool, tennis courts, basketball courts and easy access to the Cape Cod Rail Trail for biking. Our family of 5 (+1 friend) rented two rooms. Rooms were sufficient in size and one of them was on the inside with easy...

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Helpful?
Thank TA-KO5
Middletown, New Jersey
Reviewed 5 January 2017

Overall good property, we were there in December and were overall satisfied. The room with the queen beds was big. Its an older property but well maintained. Front desk was accommodating and friendly. Nice area to walk the dogs.

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Helpful?
Thank ANN Z S
Cassandra S, Front Office Manager at Four Points by Sheraton Eastham Cape Cod, responded to this review

"Ann Z S", Thank you for taking the time to post a review on our hotel. We have had such a fun time meeting all of our new furry friends since we became pet friendly. There are some great areas to walk dogs near us and even a great dog park in Provincetown, the whole town is very dog friendly....

Ma
Reviewed 1 January 2017 via mobile

We decided to go to Chatham First Night with our 5yr old. First night was great and about a 15 minute drive away. We checked in early and got an upgrade to the suite. My husband is a Sheraton points member. The suite was spacious with a king bed in one room and two double beds in the next. Large...

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Helpful?
Thank diegos24
Cassandra S, Front Office Manager at Four Points by Sheraton Eastham Cape Cod, responded to this review

"diegos24", We are so glad to hear you enjoyed your stay with us welcoming 2017! Chatham First Night is really fun and just under 20 minutes away, so glad you were able to experience this. We hope to see you and your family again soon and thank you for sharing your experience with us! Kindly, Cassandra Front Office Manager

Reviewed 27 December 2016

Important lesson learned: Do NOT rely on brand names when making hotel choices! When I saw "Sheraton," and "$120 per night, off-season," I thought, "Well this place will be nice enough..." Boy, was I wrong! The staff were very friendly and accommodating, but even they cannot make up for atrocious rooms. I can understand rooms that show wear and tear;...

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Helpful?
1Thank Chris B
Cassandra S, Front Office Manager at Four Points by Sheraton Eastham Cape Cod, responded to this review

Chris B, I am truly sorry that you had such a poor experience with us. Your feedback is appreciated and will be shared with our team. I am not sure why there was such noticeable humidity, particularly at this time of year but we will address this problem to the best of our ability. Again, I apologize that we did...

Quincy, Massachusetts
Reviewed 31 October 2016

We recently stayed at the Four Points Sheraton in Eastham for a couple of days. The accommodations were very good. The pool area was exceptional. This is a great time to visit the Cape. Rates are lower, the crowds are gone and dogs are welcome. The room was very clean and stocked well. The bed was very comfortable. Our dog...

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Helpful?
1Thank shaughnm
Cassandra S, Front Office Manager at Four Points by Sheraton Eastham Cape Cod, responded to this review

"Shaughnm", Sorry for the delay in response to your review. We truly appreciate your time in writing this. We are glad to see you were able to enjoy the Cape in October, it is a great time as you said. We look forward to your next stay. Have a great rest of the winter and stay warm! Kindly, Cassandra Front...

Central Ohio
Reviewed 29 October 2016

We stayed here in May 2016 during a family trip and were very disappointed. The only part of this hotel that was ready for guests was the lobby. Both of the pools were closed for maintenance. Our check-in process was easy and the staff were pleasant. I asked for recommendations of restaurants which they were happy to provide. Unfortunately we...

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Helpful?
2Thank Jeffrey H
Cassandra S, Front Office Manager at Four Points by Sheraton Eastham Cape Cod, responded to this review

We are so disappointed and surprised this was your experience! After some research and there is no excuse, we understand why there was some confusion in your request. We have made sure to correct the situation and can assure you it was an isolated incident. Our restaurant and bar hours change in the off season Sunday through Thursday we are...

florida
Reviewed 26 October 2016 via mobile

Why do you have a bartender who has absolutely no personality and no clue what she is doing Not welcoming at all She had no idea what a snifter was . when I asked for my grand marnier to be "neat" in a snifter it was like I was speaking another language. And the bar closes at 9pm ??? I...

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Helpful?
1Thank jcburns216
Cassandra S, Front Office Manager at Four Points by Sheraton Eastham Cape Cod, responded to this review

We are so disappointed and surprised this was your experience! After some research and there is no excuse, we understand why there was some confusion in your request. We have made sure to correct the situation and can assure you it was an isolated incident. Our restaurant and bar hours change in the off season to Sunday through Thursday dinner...

Jeanerette, Louisiana
Reviewed 25 October 2016

The hotel was huge and offered all sorts of things to do. The indoor pool area was beautiful. Game room, exercise room, lounge, and wonderful place to play games. We stayed there for 4 nights and really enjoyed everything. The staff was great and did their best to please us.

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Helpful?
Thank Libby1943
Cassandra S, Front Office Manager at Four Points by Sheraton Eastham Cape Cod, responded to this review

I am glad to hear you enjoyed your time on the Cape as well as our hotel. Thank you for your feedback. We hope to be able to welcome you back soon. We always have a fun week planned with kids bingo, dance, shows, and more for February and April school vacation weeks also! Happy November! Kindly, Cassandra

San Diego, California
Reviewed 18 October 2016

Old and Tiredold property badly in need of renovation and update. AC the 50.s and powered by an extension cord. ControLlorvfell off the wall, keys did not work...other guests said sidecdoorcaccess was broken for "days", tv remote was too complicated to use.

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Helpful?
Thank 91,942
Cassandra S, Front Office Manager at Four Points by Sheraton Eastham Cape Cod, responded to this review

Thank you for your feedback. I will be sure to share this with our owners. I wish you had a less complicated stay with us. We are always here if you need any assistance, do not hesitate to ask. Thank you, Cassandra

Ottawa, Canada
Reviewed 16 October 2016

Cape Cod after Oct 12th is the time of year when several attractions and amenities close down for the season. Great time of year to visit if you are looking for a quiet time to stroll the beaches, walk around the docks and not have to worry about reservations at your favourite eating establishment. Staying at this hotel, however was...

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Helpful?
Thank kenallan
Cassandra S, Front Office Manager at Four Points by Sheraton Eastham Cape Cod, responded to this review

I am disappointed to see you were not fully satisfied during your stay with us. Our goal is for everyone to leave feeling happy, refreshed and valued. For future planning tips one would assume the Cape quiets way down in October, it does for sure, but we are usually very busy through October here at the hotel. Mid-week is busy...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Four Points Eastham Cape Cod hotel is surrounded by beaches, salt marshes, bike trails, kettle ponds, and forests. Just minutes from Provincetown. Simple Cape Cod at its best. ... more   less 

Additional Information about Four Points by Sheraton Eastham Cape Cod

Address: 3800 State Hwy, Eastham, MA 02642-2163
Region: United States > Massachusetts > Cape Cod > Eastham
Price Range: $162 - $642 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Eastham Cape Cod 3*
Number of rooms: 107
Reservation Options:
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Also Known As:
Four Points By Sheraton Eastham Cape Cod Hotel Eastham
4 Points By Sheraton Eastham Cape Cod
Sheraton Eastham Cape Cod
Eastham Sheraton
Eastham Four Points
Hotel Style:
#2 Green Hotel in Eastham
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Eastham Cape Cod staff and other travellers.
6 questions
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Questions? Get answers from Four Points by Sheraton Eastham Cape Cod staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you must stay at this place, demand an exterior room with windows that open to the outdoors.”
  • grit and grime accumulated on baseboards, un-vacuumed carpet
  • mold forming on drop-ceiling framework in bathroom (b)
  • cracked door stopper
  • mold forming on drop-ceiling framework in bathroom (a)
  • mold and rust on smoke detector mount
  • make-shift adaptations
  • disintegrating ceiling paint outside bathroom
  • grimy bathtub floor
 of 5 bubbles chrisbD7070RK, 26 Dec 2016 | Read review
“Go to another hotel.”
  • Possible signs of mold above the ceiling
  • Disgusting soap dish
  • Disgusting buildup on dispensers in shower
 of 5 bubbles JeffreyH811, 29 Oct 2016 | Read review
“if you don't want to party poolside, ask for a room facing away from the pool”
 of 5 bubbles dani_lCanada, 14 Oct 2016 | Read review
“Quiet area northwest side. Close to amenities choose east side of the hotel and around the inside pool area.”
 of 5 bubbles ferguson02, 18 Sep 2016 | Read review
“Rooms upstairs on the outside are probably more pleasant than the ones near the indoor pool area.”
 of 5 bubbles PassportToEverywhere, 11 Sep 2016 | Read review
5 of 5