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Residence Inn Boston Framingham

Residence InnUS$152*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Residence Inn Boston Framingham
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209 Reviews from our TripAdvisor Community

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Showing 203: English reviews
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Toronto
Reviewed 2 days ago NEW

Booked a wheelchair accessible room, called twice to confirm. Arrived to be given a hearing access room which I couldn't use. It was late, we were tired, we were offered a room on the main floor so I could roll to the public toilet. No sense of the indignity of that suggestion. Had to find another place to stay, when...

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Helpful?
Thank Dave H
Morgantown, West Virginia
Reviewed 1 week ago NEW

spacious hotel in Framingham. Right off of the Mass Pike and Rte 9. Nestled behind office park but close to many shops on Rte 9. About 35 minutes into Boston, but it's I-90 all the way. Clean room and one of the best chain hotel breakfasts in a long time. Id stay here again.

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Helpful?
Thank Gregory B
Bridgeport, Connecticut
Reviewed 2 weeks ago

Location was a little difficult to find. After the Crossings Blvd. exit off of Rte 9 W and you make a left onto Staples Dr. it seemed like a ghost town. We were there on a Saturday night and it seems to be in a business park which was closed on the weekend. Besides that, we did enjoy our stay....

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Helpful?
Thank extranew
Reviewed 4 weeks ago

My worst Marriott experience ever is this hotel. I will do my best to avoid it and never return and would caution others to do the same. Positives: The hotel is pretty nice and easy to get to. Negatives: Billing issues, unresponsive/uncaring management, evening Socials and Breakfasts are sub-par when it comes to other Residence Inns.

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Helpful?
Thank BadBroncoBlues
Management response:

Thank you for your review regarding your recent stay at our Residence Inn. I am sorry you had some billing issues. If you contact me directly I will be happy to assist you with them. We take our guests' issues very seriously and we will do everything possible to resolve them as quickly as possible. Again, I apologize for any...

Sydney, Canada
Reviewed 4 weeks ago

We were so pleased with our stay at the Residence Inn in Framingham leading up to the Boston Marathon. I’m not sure how they functioned during all the chaos of the weekend, but the staff seemed to take the busy-ness in stride with calmness and smiling faces. I appreciate one of the staff members taking the perfect pre-race family photo....

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Helpful?
Thank Aafia
Chaska, Minnesota
Reviewed 4 weeks ago via mobile

A bit on the small side for four of us, but no matter since we weren't staying in our room for long periods of time. While rather small, the pool was still quite fun for our kids since they are small, too! The free breakfast buffet was better than most and I was even able to stick to our vegan...

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Helpful?
Thank Michellereneelove
Management response:

I appreciate your nice comments regarding our hotel and our staff. I have shared them with my team. We are all here to make sure our guests enjoy their time with us and feel like home away from home. That's what Residence Inn is all about! Thank you for reviewing our hotel. We hope to see you again soon! Best...

Baltimore, United States
Reviewed 15 April 2017

I chose the Residence in because I need a hotel that can accommodate a family of 5 comfortably. We were there to tour 2 colleges in Boston. This hotel is approx. 30-45 minutes outside of the city depending on traffic. The room was ready when we got there so we were able to check in quickly. We stayed in a...

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Helpful?
Thank Stacey R
Management response:

Thank you so much for your review. I am glad you enjoyed your stay at our Residence Inn. I have noted your comments and notified my maintenance team of them. Comments and suggestions from our valued guests are always welcome to help us improve. Thank you for sharing your feedback with us. We hope to see you again soon. Best...

Reviewed 14 March 2017

This hotel served its purpose and the staff was very helpful. What I will mention that I did not find in reviews is that it is far from most things and in an isolated office complex near the Staples brand HQ. This hotel is not near any food, shopping, or liquor store. Not convenient unless you have a car. That...

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Helpful?
Thank Jasper S
Management response:

Thank you for this great review of our hotel. I am proud of my team as we have some of the best team members in the business. Our hotel is located in a very quiet area away from the busy route 9. That's what makes it ideal for guests looking for a nice gateway after a busy work week. We...

Reviewed 1 March 2017 via mobile

Up to date facilities. Staff are above average. The finish is bone average. The free breakfast is sad,but what do you expect for free. It's better than the other properties around here but then that's not saying much. Room is spacious and well furnished.

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Helpful?
Thank Glen M
Management response:

Thank you for posting a review about our hotel. We have a great team that goes above and beyond the call of duty. We are currently making some inprovenents to make our hotel one of the best hotel in the area. Stay tuned. Best Regards, Mokhtar. M General Manager

Ct
Reviewed 26 February 2017

I'm pleased to see that this residence inn is the number one hotel in Framingham on tripadvisor. We had a very good experience here recently. The hotel easily accommodated two large groups of young competitors who were in the area for separate tournaments. The hotel staff responded extremely well to requests for an early breakfast on a Saturday morning. Participants...

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Helpful?
Thank QQueenie
Management response:

We certainly appreciate your nice comments about our Residence Inn Framingham. Our hotel is the best and most affordable location in the area. We have spacious and well maintained suites that can accommodate large groups and long term guests. We have a great team that cares and is ready to go above and beyond. We are glad you enjoyed your...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Newly renovated property with a modern feel. ... more   less 

Additional Information about Residence Inn Boston Framingham

Address: 400 Staples Dr, Framingham, MA 01702-4482
Region: United States > Massachusetts > Framingham
Price Range: $207 - $384 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Boston Framingham 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Residence Inn Boston Framingham Hotel Framingham
Residence Inn Framingham
Framingham Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Boston Framingham staff and other travellers.
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Questions? Get answers from Residence Inn Boston Framingham staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors are a bit better”
188gregoryb, 16 May 2017 | Read review
“Some rooms have noisy heaters”
832jaspers, 13 Mar 2017 | Read review
“My fourth floor room was very quiet. The elevators seemed slow, with usually a wait time.”
QQueenie, 26 Feb 2017 | Read review
“I took a room on the 5th floor and it was totally quiet!”
  • Every hotel has it's cute item and this was theirs. What a unique way to add salt and pepper!
fredbatchelder, 10 Dec 2016 | Read review
“the rooms can be shared since the couch pulls out as a bed. the master bedroom has a door so you can have privacy.”
benjaminlT4886OO, 18 Sep 2016 | Read review
5 of 5
Residence Inn
US$152* /night
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ElvolineUS$175
Hotels.comUS$152
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Prices are for 1 room, 2 adults
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