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Residence Inn Boston Franklin

400 reviews
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Traveller (72)
Room & Suite (41)
Dining (11)
Overview
  • Excellent70%
  • Very good20%
  • Average7%
  • Poor1%
  • Terrible2%
Travellers talk about
“front desk”(62 reviews)
“full kitchen”(23 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Suites
Fitness centre
3.0 Star Hotel
All hotel details
Offers from Residence Inn Boston Franklin
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (400)Write a Review
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263
78
31
6
10
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All reviewsfront deskhome away from homefull kitchensales managertrain stationbedroom suitedefinitely stay here againthe general managerbreakfast buffetexceptional serviceneeded a place to staya great staygreat breakfastsmall gymeach morningbasketball courtpull out couch
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71 - 75 of 388 reviews
Reviewed 8 October 2016

So you are going to stay here - from the outside it looks like a cross between a student hall of residence and a rehabilitation clinic, it is a weird kind of low, ugly slightly homely building, clearly built with cost in mind, this is...More

Thank ElRatler
Response from Susan P, General Manager at Residence Inn Boston FranklinResponded 10 October 2016

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fell short with your perception of the appearance of our building. We're so happy to hear that you experienced outstanding service with our friendly staff, bright and clean rooms...More

Reviewed 6 October 2016

We had an amazing experience at this hotel. We stayed for a family wedding and every employee was attentive, kind, friendly and completely helpful! Cheryl was amazing at breakfast, all front desk staff was amazing, and Susan was fab! Thank you for making us all...More

2  Thank MMF320
Response from Susan P, General Manager at Residence Inn Boston FranklinResponded 8 October 2016

Thank you for your visit to our property and for taking the time to review your recent stay. We're so happy to hear that you experienced outstanding service and a consistent restful environment during your time spent with us. We value your 5-star rating on...More

Reviewed 5 October 2016

We had a wonderful wedding weekend experience at this hotel. The Front desk,Housekeeping and Breakfast staff are amazing and addressed all our needs to whatever we needed during our stay. I also noted how kind they were to the children . Our room was clean...More

2  Thank tmt1950
Response from Susan P, General Manager at Residence Inn Boston FranklinResponded 8 October 2016

Thank you for your visit to our property and for taking the time to review your recent stay. We're so happy to hear that you experienced outstanding service and a consistent restful environment during your time spent with us. We value your 5-star rating on...More

Reviewed 16 September 2016 via mobile

My wife and I attended the Bruce Springsteen concert at Gillette Stadium on 14 September and had intended to stay at a local hotel after the show. However, upon checking in prior to the show, we discovered that we had actually picked the wrong dates!...More

Thank LTJHW
Response from Susan P, General Manager at Residence Inn Boston FranklinResponded 19 September 2016

Thank you for your visit to our property and for taking the time to review your recent stay. We're so happy to hear that you experienced outstanding service and a consistent restful environment during your time spent with us. We value your 5-star rating on...More

Reviewed 8 September 2016

I loved this hotel. We came her with a wedding party and guests, 80 of us in all and the rooms were clean and comfortable and the kitchen was great. The room had a seperate bedroom and a pull out couch in the living area....More

Thank 813travelgirl
Response from Susan P, General Manager at Residence Inn Boston FranklinResponded 14 September 2016

Thank you for your visit to our property and for taking the time to review your recent stay. We're so happy to hear that you experienced outstanding service and a consistent restful environment during your time spent with us. We value your 5-star rating on...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Self-Serve Laundry
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Tennis Court
Details
Price range
US$119 - US$511 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Family Rooms, Non-Smoking Rooms
Details
Price range
US$119 - US$511 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Family Rooms, Non-Smoking Rooms
Add Photo Photos
Traveller (72)
Room & Suite (41)
Dining (11)
Pool & Beach (1)
Family and Play Areas (4)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
BevAnn30
30 November 2015|
AnswerShow all 2 answers
Response from Shelir22 | Reviewed this property |
We booked almost a year in advance with another couple. It's a heat place and we try and go back every year. Have a great time!!!
0
Votes
Jshe597571
24 September 2015|
Answer
Response from Brian S | Reviewed this property |
I would call the hotel. I have no idea since I did not use the pool.
0
Votes
EJ0830
23 August 2015|
AnswerShow all 3 answers
Response from capegirl50 | Reviewed this property |
Very,about a 15-20 minute drive, but on game/event day you will definitely hit a lot of traffic. You may need to allow up to an hour or more for drive time. But there are back roads/alternate routes.
1
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12
Room Tips
"Ask to not face the freeway train station to minimize noise.The 3rd floor is nice, private and with the..."
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"I believe all the suites are on the first floor."
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"Book early, very popular"
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"3rd floor even numbered rooms (around 322, 324, 326) face NE and have a view of trees"
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