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Hawthorn Suites by Wyndham Franklin / Milford Area

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Hawthorn Suites by Wyndham Franklin \/ Milford Area
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912 Reviews from our TripAdvisor Community

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Showing 892: English reviews
Naugatuck, Connecticut
Reviewed yesterday NEW

Had our third stay here and as usual, everything went well. Room was ready and clean. The staff friendly and a nice breakfast. It is close to two casinos which was our reason for visiting the area. Will stay again next visit..

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Thank Weselly
Holden, Maine
Reviewed 2 days ago NEW

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Thank Tim_Pearson2014
Feeding Hills
Reviewed 4 days ago NEW

Price, accommodations, breakfast buffet, staff and security were the best we have encountered. We have been a member of Wyndham rewards for over 10 years and stayed at many places while our children were in college.

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Thank Judith M
Thomas W, General Manager at Hawthorn Suites by Wyndham Franklin / Milford Area, responded to this review

What an incredible review to read! Thank you so very much for your kind words. I am glad that you enjoyed your time here so much, and hope that we are privileged enough to provide you with that same level of service again soon.

Franklin, Massachusetts
Reviewed 4 days ago NEW

My stay was great, my room wasn't ready upon arrival however I was early, and the front desk attendant upgraded my room anyway. They did seem a little short staffed though. He was working very hard to get everyone taken care of as quickly as possible but definitely could've used some help.

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Thank 105williet
Thomas W, General Manager at Hawthorn Suites by Wyndham Franklin / Milford Area, responded to this review

Thank you for posting a review of your stay. I am happy to read that it was a great one, and am glad that our team were able to accommodate your early check in. Please be sure to visit us again soon.

Waterford
Reviewed 5 days ago NEW

The room was clean. Breakfast good but there was a car in the lot with a puppy in it ALL NIGHT. We told the attendant in the evening that it was there…no windows down…and freezing out! He said he would take care of it….it is a pet friendly hotel after all….but in the AM the puppy was still there. Very...

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Thank Christine M
Thomas W, General Manager at Hawthorn Suites by Wyndham Franklin / Milford Area, responded to this review

Thank you for staying with us, and for posting a review of your stay. I am glad that you enjoyed our complimentary hot breakfast, and that you found your room to be so clean. I also wanted to be sure you were aware that local animal control authorities did, in fact, come to the hotel and speak to the puppy's...

Palm Harbor, Florida
Reviewed 1 week ago

The people at this hotel make you feel like they really care about you. The rooms are more than adequate, clean, and the service is excellent. The only drawback was the lower sheet on the bed did not fit the mattress. We stayed for seven days and several times every might we found ourselves sleeping on the raw mattress. The...

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Thank Q63OTgeorgef
Thomas W, General Manager at Hawthorn Suites by Wyndham Franklin / Milford Area, responded to this review

Thank you for staying with us, and for posting a review of your stay. As the new manager of the hotel, it is important for me to know what is going well, as well as what can be improved upon. I will be sure to share your feedback with our housekeeping team, to determine what options might be available regarding...

Conway, New Hampshire
Reviewed 1 week ago

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Thank joetripper2016
Thomas W, General Manager at Hawthorn Suites by Wyndham Franklin / Milford Area, responded to this review

Falmouth, Maine
Reviewed 1 week ago

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Thank Christine Y
Thomas W, General Manager at Hawthorn Suites by Wyndham Franklin / Milford Area, responded to this review

Hubbardsville, New York
Reviewed 1 week ago

The bed in this hotel was awful, sway-backed and lumpy, and it smelled! Also the bedsheet and attached comforter were too hot. When one pays $135 for a queen bed (we wanted a king), one expects that it will be decent. We both woke up with very sore backs. Never again.

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Thank William M
Thomas W, General Manager at Hawthorn Suites by Wyndham Franklin / Milford Area, responded to this review

Thank you for providing us with feedback regarding your stay. As the new manager of the hotel, it is important for me to hear not only what is going well, but also the areas in which some improvement is needed. I am very sorry neither of you got a good, restful night's sleep. I will be sure to follow up...

Saint John, Canada
Reviewed 2 weeks ago

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Thank cynthiap686
Thomas W, General Manager at Hawthorn Suites by Wyndham Franklin / Milford Area, responded to this review

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hawthorn Suites by Wyndham Franklin / Milford Area

Address: 835 Union St, Franklin, MA 02038-2583
Region: United States > Massachusetts > Franklin
Price Range: $139 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hawthorn Suites by Wyndham Franklin / Milford Area 3*
Number of rooms: 100
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Also Known As:
Hawthorn Suites By Wyndham Franklin Hotel Franklin
Hawthorn Suites Franklin
Franklin Hawthorn Suites
Hawthorn Suites Ltd Franklin
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Questions & Answers

Here's what travellers have asked, with answers from Hawthorn Suites by Wyndham Franklin / Milford Area staff and other travellers.
1 question
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Worcester, Massachusetts
over a year ago

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Questions? Get answers from Hawthorn Suites by Wyndham Franklin / Milford Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“On the first floor, close to the parking by the door where you need a room key to get into the building, convenient for carrying luggage.”
 of 5 bubbles 183wandaf, 10 Oct 2016 | Read review
“First floor close to breakfast room and parking.”
 of 5 bubbles artjourneys, 8 Oct 2016 | Read review
“Always book a room on the upper floors.”
 of 5 bubbles 983dond, 31 Aug 2016 | Read review
“we like the one bedroom suite so we can have privacy”
 of 5 bubbles nmurphy9794, 16 Aug 2016 | Read review
“Stay away until they deal with unsavory guests”
 of 5 bubbles Missymom53, 4 Jun 2016 | Read review
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