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Fairfield Inn & Suites Lenox Great Barrington/Berkshires

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Fairfield Inn & Suites Lenox Great Barrington\/Berkshires
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265 Reviews from our TripAdvisor Community

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Showing 264: English reviews
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Chicopee, Massachusetts
Reviewed 3 days ago NEW

We were very pleased with our experience from the moment we walked in the door. Service desk employees were very professional and courteous, and they gave us great suggestions for restaurants in the area. Special request for cotton filled pillows was answered promptly and delivery was speedy. Pool was enjoyed by family. Quiet and peaceful night sleep. Breakfast was enjoyable...

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Helpful?
Thank barbecks33
Robert C, The team at The Berkshire Fairfield Inn and Suites at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear barbeck33, Thank you so much for choosing our property for your Spring getaway!. It's always nice to hear from our guests that our efforts to make every stay special have paid off. We too look forward to having you back for your next escape to the Berkshires. Yours in Hospitality, The team at Berkshire Fairfield Inn and Suites

East Lansing, Michigan
Reviewed 4 days ago NEWvia mobile

What a wonderful place to spend time. The rooms are spacious and clean. The pool is perfect.....Little added touches like candy and cookies at the entrance was a treat. Also, copies of USA Today as well as The Wall Street Journal are there for the taking. I can assure you.... You will enjoy your stay....

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Helpful?
Thank N8PWC
Robert C, The team at The Berkshire Fairfield Inn and Suites at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear N8PWC, Thank you for taking the time to share your thoughts about your recent stay at our property. We are thrilled that you enjoyed your stay and the little touches we provide to make you feel at home. We look forward to your return. Yours in Hospitality, The team at The Berkshire Fairfield Inn and Suites

New England
Reviewed 1 week ago

Stayed here for two nights last week and found it to be just as great an experience as when we visited in the summer. This Fairfield Inn is a cut above others in which we've stayed. Rooms are clean, the breakfast buffet scrambled eggs were fluffy not lumpy, and the pool is one of the best, an indoor one with...

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Helpful?
Thank newenglander20
HGI_Lenox-Pittsfield, The team at The Berkshire Fairfield Inn and Suites at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear newenglander20, Thank you so much for the kind words of praise for our staff and property. We are so happy that you have chosen our property for your Berkshire getaways. Looking forward to having you back again! Yours in Hospitality, The team at The Berkshire Fairfield Inn an Suites Lenox Great Barrington.

Enosburg Falls, Vermont
Reviewed 2 weeks ago

I wish I could give this hotel more stars! The young man who checked me in was dressed and acted very professionally. He handled every detail as well as I have seen Marriott front desk folks do. The room was very clean and comfortable. The young lady at the desk the following morning was also just as pleasant. The exercise...

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Helpful?
Thank Rafael A
HGI_Lenox-Pittsfield, The team at The Berkshrie Fairfield Inn and Suites at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Rafael A, It's great to hear that our staff and property met and even exceeded your needs and expectations during your recent stay with us. We pride ourselves on providing a high quality lodging experience and are thrilled to hear that our goals and yours were met on this occasion. Looking forward to having you back sometime soon. Yours...

Reviewed 3 weeks ago

We had a great stay here when we were skiing at Butternut (which is just a few miles down the road). The hotel was busy with various teams staying there, so there were kids of all ages everywhere. But that was totally OK. The staff was incredibly nice and accommodating. They let the teams order in food and have dinner...

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Helpful?
Thank Meredith M
HGI_Lenox-Pittsfield, The team at The Berkshire Fairfield Inn and Suites at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Meredith M, Thank you very much for choosing to stay with us. We are pleased that you found the property and staff to be accommodating to your needs. Our goal is to ensure that all our guests have a great experience when staying at our property. We hope to see you all again next time. Yours in Hospitality, The...

Belchertown, Massachusetts
Reviewed 4 weeks ago

I just don't understand why hotels never get this right and what the H-E double hockey sticks, is wrong with people? The hotel itself is nice. Very new, pretty public areas...nice pool, gym and sitting room. Easy check in , nice accommodating staff- etc. The room was spacious with a nice size flat screen if you are here to watch...

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Helpful?
Thank Kaycee12561
HGI_Lenox-Pittsfield, The team at The Berkshire Fairfield Inn and Suites Lenox Great Barrington at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Kaycee12561, Thank you for taking the time to share your thoughts about your recent stay at our hotel. We are pleased that the staff, service, and facility met your needs. However, it is indeed troubling to learn that your comfort and the conduct of your neighbors left something to be desired. We pride ourselves on providing a clean, comfortable,...

Reviewed 4 weeks ago via mobile

The beds are really terrible. They felt like a stack of cardboard boxes with a fitted sheet over them. I was extremely disappointed in Marriott in this aspect. Also, we stayed for one week and had to get four different sets of key cards because they kept deactivating (and no, I wasn't holding them near my phone or my credit...

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Helpful?
Thank Emily B
HGI_Lenox-Pittsfield, The team at The Berkshrie Fairfield Inn and Suites at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Emily B. Thank you so much for taking the time to share your thoughts about your recent experience at our property. While we are pleased to hear that our staff and pool facilities met your needs, it is indeed troubling to learn of the frustrations you encountered with your room key and bedding. If you would be willing to...

Tampa, Florida
Reviewed 17 March 2017

Pool was heated PERFECTLY. This is rare and usually a disappointment at most hotels. Room was Great. Breakfast was Great. Left our laptops bag in the breakfast area and Lady turned it in for us to come back and pick up. The pool was an awesome attraction when Butternut had to close for a half day due to the high...

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Helpful?
Thank FellowTraveler051
HGI_Lenox-Pittsfield, The team at The Berkshire Fairfield Inn and Suites at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear FellowTraveler051, Thank you so much for the great review! We are very pleased that you and your family enjoyed your stay at our property and that everyone enjoyed their time at the pool. We strive to ensure that our guests have outstanding experiences and we are thrilled that we were able to achieve that goal. We do hope to...

NY
Reviewed 6 March 2017

The only reason we booked with this place was for the indoor Pool and Hot Tub and we were very disappointed in both as were everyone else in there. For an indoor pool, it was so cold, and the Hot tub was beyond enjoyable because it was way too hot, hotter than any hot tub we've ever been in. Very...

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Helpful?
Thank Z5340RAjessicaj
HGI_Lenox-Pittsfield, The Team at The Fairfield Inn and Suties Lenox Great Barrington at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear Z5340RA, Thank you for taking the time to share your thoughts about your recent experience at our property. We value all the feedback we get from our guests, and most especially the constructive feedback. We keep our pool at 86F and our hot tub at 104F, as is recommended. We will be sure to keep an eye on this...

Bemus Point, New York
Reviewed 28 February 2017

Easy parking and a knowledgeable friendly desk clerk had us checked into our room within minutes of our arrival. The room was immaculate,comfortable and quiet. Everything worked as it should. We slept well! Our breakfast was exceptional and the coffee excellent. Well rested and fed we were ready for another day of scenic driving through the beautiful Berkshires.

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Helpful?
Thank muskymall
HGI_Lenox-Pittsfield, The team at The Farifield Inn and Suites Lenox Great Barrington at Fairfield Inn & Suites Lenox Great Barrington/Berkshires, responded to this review

Dear muskymall, Than you for the great review of our property. We are very happy that our facility and staff met your expectations and that you had a pleasant and restful stay. We look forward to hosting your next trip to the Berkshires. Yours in Hospitality, The team at The Farifield Inn and Suites Lenox Great Barrington

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
The Fairfield Inn & Suites Great Barrington, in the beautiful Berkshires, is located near the area's best attractions and outdoor activities. This hotel offers 93 comfortable guest rooms and luxurious suites equipped with high-speed internet, microwave and refrigerator. The amenities include complimentary breakfast, Jacuzzi, fireplaces, indoor swimming pool, fitness room and game room. Complimentary full hot breakfast for all guests! The Fairfield Inn & Suites Great Barrington offers a variety of exciting activities nearby including skiing, golf and romantic dining. ... more   less 

Additional Information about Fairfield Inn & Suites Lenox Great Barrington/Berkshires

Address: 249 Stockbridge Rd, Bldg 1, Great Barrington, MA 01230-1297 (Formerly Comfort Inn Great Barrington)
Region: United States > Massachusetts > Berkshires > Great Barrington
Price Range: $205 - $544 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Lenox Great Barrington/Berkshires 2.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Comfort Inn Great Barrington Hotel Great Barrington
Great Barrington Comfort Inn
Hotel Style:
#1 Business Hotel in Great Barrington
#2 Romantic Hotel in Great Barrington
#4 Family Hotel in Great Barrington
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Lenox Great Barrington/Berkshires staff and other travellers.
3 questions
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NYC
10 months ago
Oakville, Connecticut
over a year ago
Elkins Park, Pennsylvania
over a year ago

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Questions? Get answers from Fairfield Inn & Suites Lenox Great Barrington/Berkshires staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask the desk for suggestions, they are very helpful. Placed use close to the pool and game room, which is something we wanted.”
barbecks33, 21 Apr 2017 | Read review
“Bring your own pillow and an extra blanket”
Kaycee12561, 27 Mar 2017 | Read review
“Can't Go Wrong.”
FellowTraveler051, 17 Mar 2017 | Read review
“book somewhere else!”
Z5340RAjessicaj, 6 Mar 2017 | Read review
“The hotel is off the highway. We stayed on the first floor”
muskymall, 27 Feb 2017 | Read review
5 of 5