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Best Western Merrimack Valley

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Best Western Merrimack Valley
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392 Reviews from our TripAdvisor Community

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Showing 381: English reviews
Reviewed 29 December 2015

We have stayed here at least 6 times on our way south for the winter. The price is fair and the rooms good. We love the location for our trip and the large shopping center across the street is a bonus. Staff is friendly and very good. Never a noise problem. So would I recommend.

Review collected in partnership with Best Western
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Helpful?
1Thank L6663IJjohnm
Manager22031, Director of Sales at Best Western Merrimack Valley, responded to this review

Hello, Thank you so much for your continued stays at BEST WESTERN Merrimack Valley! We appreciate your business and happy to read that you have always come across a quite room at a reasonable price. We hope to see you again soon. Best regards, Director of Sales

San Clemente, California
Reviewed 21 December 2015 via mobile

Needed a last minute roadtrip overnight and opted for the Best Western as was not hard to find. Room was basic and clean. I didn't feel 100% safe because this property is in a high traffic area, several warning signs in parking lot to take valuables with you and hotel not responsible, etc., and some of the guests were seedy...

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Helpful?
1Thank Diana D
Manager22031, Director of Sales at Best Western Merrimack Valley, responded to this review

Hello Road Tripper, Thank you for staying with us, I am happy you found us easily and you found our rooms comfortable and clean. I am sorry that you did not feel 100% safe, we add extra security measures only to increase the safety or our guests and staff. We hope that you visit us again on your next trip....

elmwood park, nj, United States
Reviewed 7 December 2015

Easy on/off to I-95. Would stay again for a night or 2. The staff at the front desk were very friendly and helpfull. Rooms were clean and comfortable, convient to points in New Hampshire & Maine. Breakfast eggs were cold & rubbery. Would go to McDonalds before I eat breakfast there again.

Review collected in partnership with Best Western
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Helpful?
Thank David N
Manager22031, Director of Sales at Best Western Merrimack Valley, responded to this review

Hello David, Thank you for choosing Best Western while in our area. We are pleased that you found our hotel clean, comfortable, and convenient. We are sorry to hear you did not enjoy the complimentary breakfast eggs. We will certainly take your comments and review with the staff to improve in this area for the future. Thanks again and we...

Reviewed 25 November 2015

Hotel was excellent well look after and the staff were excellent no problems at all. Thanks again everyone for making our stay great. Getting to the hotel was easy too from the 495. Got our info from the road signs.

Review collected in partnership with Best Western
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Helpful?
1Thank 750francesb
Manager22031, Director of Sales at Best Western Merrimack Valley, responded to this review

Hello, Thank you for you lovely review! We are pleased to read that you found us easily and our staff was pleasant. We hope to see you again in the future. Best regards, Director of Sales

Head Of St Margarets Bay
Reviewed 24 November 2015

We spend 3 nights on the road en route to Florida for the winter. We off-ramp I-95 and stay at hotels which offer low prices and a complimentary breakfast. This BW Merrimack was our first night on the road. Every thing was to our satisfaction, beds very comfortable and early breakfast (6:00 am) worked for us.

Review collected in partnership with Best Western
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1Thank Marilyn M
Manager22031, Director of Sales at Best Western Merrimack Valley, responded to this review

Hi Marilyn M, Thank you for your review! We love our snowbirds and appreciate you staying with us. We hope you enjoy the nice warm weather and Florida and get a chance to visit with us on your way back through. Best regards, DOS

brownsmills, nj
Reviewed 16 November 2015

Check in went quick and smooth. was easy to find right off I-495. this hotel is kinda spread out. we had to enter from the very back. go down this short steep hill is a blind spot there, they have a mirror there to try to help. plenty of parking. we were on 2nd floor right off elevator. which had...

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Helpful?
Thank armydriver
Manager22031, Front Office Manager at Best Western Merrimack Valley, responded to this review

Hello Army Driver, Thank you for your stay with us! We are terrible sorry you visited while our pool was out for maintenance. We did post online stating the closure, sorry you may have missed it. We hope that you can come back again and enjoy both the pool and hot tub. Best regards, Michelle

Tucson, Arizona
Reviewed 14 November 2015

The staff is very pleansant and accomadating. Very clean and comfortable. Pancakes at breakfast. Will stay again. The location is very convenient.It has a grocery store near by and several other stores. Very easy access to highway.

Review collected in partnership with Best Western
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Helpful?
Thank carole1245
Manager22031, Director of Sales at Best Western Merrimack Valley, responded to this review

Hello Carole, We are pleased that you had a wonderful stay and found our hotel staff very accommodating. We appreciate your business and your lovely review. Thanks again!

Portland, United States
Reviewed 31 October 2015

Need to train staff to be able to check in and out using all methods of payment if a manager is not on site to help. Do not give a receipt and say you are all set and then charge other credit cards once having been checked out because the staff in poorly trained and unable to process a gift...

Review collected in partnership with Best Western
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Helpful?
Thank Lauren B
Manager22031, Manager at Best Western Merrimack Valley, responded to this review

Thank you for your feedback. We since have trained our staff better on how to handle gift cards. Sorry for any inconveniences this may have caused you. We hope you change your mind and are able to give us a second chance. Thank you, Hotel Manager

Cocoa, Florida
Reviewed 31 October 2015

Their breakfast Bistro was an interesting experience, the variety was tremendous, every day was something new and delicious. I looked forward to the next mornings breakfast. not to mention the maid service, the indoor pool & spa, Plus the comfortable Rooms. Access to the Highway, walking distance to the local shopping area, a Dinner Theater rite next door, I could...

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Helpful?
1Thank Bobby D
Manager22031, Director of Sales at Best Western Merrimack Valley, responded to this review

Hello Bobby, Thank you so much for staying with us and your wonderful feedback. I am so pleased to read you loved our deluxe free breakfast each day and got to take advantage of our indoor pool and hot tub. We hope to see you again soon next time you need a getaway. Best regards, Director of Sales

Big Bear Lake, California
Reviewed 28 October 2015

This was my second time staying at this hotel, and I'm very pleased. All the hotel staff were helpful and courteous. I love the hotel's location-- walking distance to the shopping center. I will definitely come back again.

Review collected in partnership with Best Western
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Helpful?
Thank Myrmyr971
Manager22031, Director of Sales at Best Western Merrimack Valley, responded to this review

Thank you for your continued patronage! We look forward to your next stay with us!!!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Best Western Merrimack Valley, located off Interstate 495 in Haverhill, Massachusetts. This Merrimack Valley area hotel is conveniently close to Canobie Lake Park, the Salisbury State Reservation, Hampton Beach and the Salem Witch Museums. The Best Western Merrimack Valley offers spaciously appointed guest rooms, each featuring a microwave, refrigerator, cable satellite television and free high-speed Internet access. This New England hotel serves a complimentary breakfast each morning. Additional amenities include a fitness center, an indoor heated swimming pool, hot tub, guest laundry and full business services. Pets are welcome. This Haverhill hotel is close to many area attractions including the Budweiser(R) Brewery, New Hampshire and Northern Massachusetts ski areas, the Strawbery Banke Museum in Portsmouth, and the USS Constitution in Charlestown. Guests will also be close to attractions such as Merrimack College, the University of Massachusetts Lowell Campus, the Freedom Trail and the Boston Science Museum. Corporate travelers will appreciate convenient access to the Ward Hill Business Park, Osgood Landing, Raytheon and Cisco Systems. ... more   less 

Additional Information about Best Western Merrimack Valley

Address: 401 Lowell Ave, Haverhill, MA 01832-3683
Region: United States > Massachusetts > Haverhill
Price Range: $116 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Merrimack Valley 2.5*
Number of rooms: 127
Reservation Options:
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Also Known As:
Best Western Plus Merrimack Valley Hotel Haverhill
Best Western Hotel Haverhill
Best Western Haverhill
Haverhill Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Merrimack Valley staff and other travellers.
3 questions
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Questions? Get answers from Best Western Merrimack Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Always be nice to the host. And smile.”
 of 5 bubbles gusdmh, 12 Jan 2017 | Read review
“Rooms at back quiet”
 of 5 bubbles X683OGmarks, 20 Oct 2016 | Read review
“Book elsewhere”
 of 5 bubbles W1419ZDstever, 5 Oct 2016 | Read review
“Ask for main floor no elevator”
 of 5 bubbles terryVDR, 26 Aug 2016 | Read review
“We had a king size bed room it was lovely. Nice seating area, desk, fridge, wardrobe, lots of nice pillows, also a nice large TV”
 of 5 bubbles carlaf689, 25 Jul 2016 | Read review
5 of 5