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Homewood Suites Holyoke-Springfield/North

Expedia.comUS$149*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$149*
US$149*
US$149*
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Homewood Suites Holyoke-Springfield\/North
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615 Reviews from our TripAdvisor Community

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Showing 609: English reviews
Start your review of Homewood Suites Holyoke-Springfield/North
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Smithtown, United States
Reviewed 1 week ago

Staff issues, they need a better manager... not worth $250 per night. Smallish suites, bad TV interface. Housekeeping should have left more towels, front desk staff spent their time socializing, breakfast on Sunday (Mothers Day) ended at 10am.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank James R. W
Rachel F, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear James R. W, Thank you so much for taking the time to write a review of our hotel. I am sorry that you did not enjoy your stay with us. I wish that we had the opportunity to address these issues during your stay. I understand that my Assistant General Manager has already reached out to you regarding the...

Bountiful, Utah
HOTEL’S FAVOURITE REVIEW
Reviewed 18 March 2017

The hotel staff at this location are over the top friendly and did everything in their power to make us feel at home, even during a blizzard. When almost everything around us was closed, they found a pizza place that was open and bought pizza for everyone staying at the hotel and served it in the breakfast/evening social area. Housekeeping...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank Brennon
About Hotel's Favourite Review
Rachel F, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear Brennon, Thank you so much for taking the time to write a review of our hotel. I am so glad to hear that you enjoyed your stay with us during Winter Storm Stella. I will pass your Kudos along to the staff. I hope that you come back again soon (and hopefully during better weather)!

california
Reviewed 1 week ago via mobile

Great place good location great staff , the try hard with the food, very busy on weekends. Breakfast in the morning always good. Soup and salad at evening social is a hit. Recent upgrade should help. Right across the street from major indoor mall and very convenient to many places to eat and shop. Best value in the area by...

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Helpful?
Thank surfer2038
Rachel F, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear Surfer2038, Thank you so much for taking the time to write a review of our hotel. I am so glad to hear that you enjoyed your stay with us, especially our complimentary evening social and recently completed renovations. I hope to welcome you back again soon!

West Long Branch
Reviewed 1 week ago

Recently renovated, Very clean, staff was extremely helpful and courteous! Would highly recommend this hotel. Right across from the Holyoak mall and close to all Universities in the Holyoak/Amherst area.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank guybe2015
Rachel F, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear guybe2015, Thank you so much for taking the time to write a review of our hotel. I am so glad that you enjoyed your stay with us, especially our newly renovated suites and our convenient location. I look forward to welcoming you back again the next time you are in the Holyoke area!

Mesa, Arizona
Reviewed 1 week ago

We were the first to stay in out suite and it still had that "brand new" smell. Very clean and well designed. Very friendly staff. The breakfast service was above average and the food and area was well maintained. The hotel is very easy access from the freeway, but the property entrance could use a little better signage.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Karl B
Rachel F, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Hello Karl B, Thank you so much for taking the time to write a review of our hotel. I am so glad that you enjoyed your stay in our newly renovated suite! If hope that you will get the chance to come back and enjoy the rest of our renovations this summer!

Nyack, New York
Reviewed 2 weeks ago

I stayed here a few years ago & loved it then. We came back this past weekend and the hotel was remodeled, so nice! We checked in late and Alonso was super friendly, attentive, and made us feel so welcome! The breakfast was delicious, the beds are so COMFY, the rooms are so spacious! Thanks so much! We will be...

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Helpful?
Thank 548jessies
Rachel F, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear 548jessies, Thank you so much for taking the time to write a review of our hotel. I am so glad to hear that you enjoyed your stay with us, particularly our newly renovated lobby and guest rooms! I hope to welcome you back again the next time you are in the Holyoke area!

Knoxville, Tennessee
Reviewed 3 weeks ago

My team stayed for 2 weeks and the staff went above and beyond to make our stay as pleasant as possible. The hotel was under renovation but the friendliness of the staff and the remodeled room overcame any inconveniences.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Stan S
Rachel F, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear Stan S, Thank you so much for taking the time to write a review of our hotel. I am so glad to hear that you and your team enjoyed your stay with us, especially our friendly staff. I hope to welcome you back again next year so that you can enjoy our completed renovations!

Reviewed 4 weeks ago via mobile

This was awesome hotel, everyone was great. Good area, close to stores and toll road. Most of all hotel was one of the cleanest, nice and roomy. Pool and hot tub excellent. Excellent hotel, would stay again if in the area. Will look at other Homewood suites in our travels.

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Helpful?
Thank Iverena B
Rachel F, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear Iverena B, Thank you for taking the time to write a review of our hotel. I am so glad to hear that you enjoyed your stay with us, especially our spacious suites and heated indoor pool and hot tub. I hope that you will think of us the next time you are in the Holyoke area!

Massachusetts
Reviewed 4 weeks ago

We had never stayed at this Homewood Suites until this past weekend. From now on it will be our first choice when staying in West Springfield. The room was spotless and well laid out and very comfortable. The hotel is convenient to all major attractions and highways but is also quiet. Breakfast choices were tasty and varied. Being able to...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Appleway_Farm
Rachel F, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear Appleway_Farm, Thank you so much for taking the time to write a review of our hotel. I am so glad to hear that you enjoyed your stay with us, especially our convenient location and our spacious suites. I hope to welcome you back again soon!

Reviewed 4 weeks ago

The Homewood Suites in Holkoke, MA. was very ideal. Despite the fact that they were doing some remodeling of the hotel at the time, the hotel and the staff were amazing. A huge workout room and an even bigger indoor pool were well appreciated. The free breakfast in the morning smelled almost as good as it tasted. The rooms were...

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Helpful?
Thank Tony D
Rachel F, General Manager at Homewood Suites Holyoke-Springfield/North, responded to this review

Dear Tony D, Thank you so much for taking the time to write a review of our hotel. I am so glad to hear that you enjoyed your stay with us, especially our spacious suites and our complimentary coffee and tea available 24 hours a day in the lobby. I hope you will think of us again the next time...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Featuring all-suite accommodations, the Homewood Suites by Hilton Holyoke-Springfield/North extended-stay hotel conveniently sits along I-91 near Six Flags New England, and provides easy access to the Mass Turnpike, local businesses and other area attractions in Springfield, Massachusetts. Our suites come with complimentary WiFi, full-kitchens, hot full breakfast daily and evening dinner and drinks Monday - Thursday*. Hotel guests also enjoy our 24-hour business center with complimentary printing service, on-site convenience store, sports courts, a heated indoor pool with whirlpool, outdoor patio and grill area, and fitness room. Host a meeting for up to 50 people with 648 sq. ft. of available meeting space. Enjoy our complimentary beverage area, multi-lingual staff and free parking at our pet-friendly hotel. ... more   less 

Additional Information about Homewood Suites Holyoke-Springfield/North

Address: 375 Whitney Ave, Holyoke, MA 01040-2855
Region: United States > Massachusetts > Holyoke
Price Range: $197 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites Holyoke-Springfield/North 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Homewood Suites Holyoke-Springfield/North Hotel Holyoke
Homewood Holyoke
Holyoke Homewood Suites
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites Holyoke-Springfield/North staff and other travellers.
3 questions
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Questions? Get answers from Homewood Suites Holyoke-Springfield/North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dogs are allowed”
JillA, 12 Apr 2017 | Read review
“The east side faces the highway, so if you're sleeping in you might request the other side of the building”
davidrH1314VW, 3 Apr 2017 | Read review
“Cook a meal. Enjoy the kitchen!”
dulc_s2015, 6 Feb 2017 | Read review
“if sensitive to road noise choose a room on the interior corridor facing the pool.”
SchHdog, 28 Nov 2016 | Read review
“I think any room would be a good room in this hotel.”
174lillianv, 7 Oct 2016 | Read review
5 of 5
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