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Traveller (215)
Room & Suite (98)
Dining (44)
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Overview
  • Excellent88%
  • Very good7%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“music room”(34 reviews)
“carriage house”(36 reviews)
“the blue room”(8 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
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Reviews (284)
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All reviewsmusic roomcarriage housethe blue roomthe main houserelais chateauxlaurel suitepianist playingchateaubriandcorner roomdining roomdrawing roomfine chinabeautiful musicspecial hoteldownton abbeyold world charmtasting menu
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1 - 5 of 284 reviews
Reviewed 6 days ago

We stayed at the Blantyre while attending a wedding in the area and stayed at one of the cottages. The cottage was beautiful and very nicely refurbished. The construction had been very nicely done and the fixtures were excellent. The beds were very comfortable and...More

Thank Raj N
Reviewed 1 week ago

We stayed in Lenox for our daughters graduation from a nearby boarding school. This hotel/spa/restaurant was exceptional. We had previously stayed at Wheatleigh and were knocked-out by it, but we thought this time we'd give Blantyre a try and we weren't disappointed. The room, the...More

Thank TrioBravo
Reviewed 1 week ago via mobile

We changed our plans to go to Nantucket after Tropical storm Jose parked off it’s Coast and headed inland instead; to the Berkshire’s. My husband and I had never visited this area and relied on the Relais and Chateau affiliation in choosing Blantyre. We were...More

Thank marthachance
Response from Daniel H, Managing Director at BlantyreResponded 6 days ago

Dear Marthachance, We are delighted that you enjoyed your stay at Blantyre, and found the property lovely and charming. We will pass along your kind words about the attention to detail, our pianist and the food. We hope you enjoy Mr. Tchougourin’s CD, and look...More

Reviewed 1 week ago

I am almost embarrassed to say how long I have been familiar with this place. My first visit was 1985. Few people know or can remember that in the dilapidated years prior to 1980 and the meticulous restorations by the Fitzpatrick Family, this place had...More

2  Thank differentname
Response from Daniel H, Managing Director at BlantyreResponded 6 days ago

Dear Differentname, First, we thank you for your loyalty to Blantyre for all these years. We appreciate that you see the grandeur and beauty of this special property. Our team is working diligently on its reimagination (and reincarnation as you cleverly called it). We are...More

Reviewed 3 weeks ago via mobile

We celebrated our 29th anniversary Sunday the 20th at Blantyre. We were wondering how it be - new ownership and all. Well it was ‘Fantastic ‘ Robin greeted us explaining the future plans etc. the place has its old world charm, with a ‘hipper’ feel-...More

1  Thank myalan48
Response from Daniel H, Managing Director at BlantyreResponded 2 weeks ago

Dear Mylan48 Thank you for your kind review. Even more importantly, thank you for selecting Blantyre for your treasured 29th anniversary celebration. We are honored that you think highly of the property, the improvements at the property and our service. We will pass your comments...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Spa
Pool
Hotel Amenities
Room Service
Free Parking
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Tennis Court
Pool
Heated pool
Outdoor pool
Details
Price range
US$604 - US$2,782 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Lenox
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$604 - US$2,782 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Lenox
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (215)
Room & Suite (98)
Dining (44)
Family and Play Areas (1)
Questions & Answers
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Jelswiss
Too terrible for words!! A complete shambles. We took a group of more than forty people to this hotel and booked it two years in advance for a very substantial amount of money. Two years ago, when first inspected, though it was tired at the edges, it had willing and attentive staff. Upon arrival about two years later nearly all the staff had gone. My forty middle-aged clients had to carry their own bags to the rooms, with no elevator, since the staff on hand (what there were of them) were elderly ladies. One young man was asked by the GM to help and his reply was "my time is up". The rooms are shabby to the extent that they are in a complete and utter state of disrepair. Several rooms did not even have hot water for the guests. The GM kept insisting it was a five star Relais & Châteaux property and we shall make a full complaint to Relais & Châteaux also! At dinner, the wine we selected was switched for an inferior year without informing us. When we discovered this, the sommelier claimed that the wine we had selected was unavailable in sufficient quantity. This was a complete fabrication, as we discovered plenty of it in the wine cellar. With room, tax and service, the price is around 1,000 USD per day; this was daylight robbery. It was not up to the standard of a good bed and breakfast. The day we checked in, the management contract changed without our knowledge and the hotel basically ground to a complete halt. Breakfast could not be served to all guests, due again to lack of staff. It was shameful and disgraceful!! Many of our guests were so deeply upset that they demanded refunds and the new owners company blamed the former owners entirely for the terrible let down of staff and services. An extract of the correspondence is below. This property should be closed immediately and not reopened till several millions have been invested. We are all incenced by the lack of interest by any of the management, old or new. The only compensation management offered was a miserable 4.3% of our total invoice. They also offered a one-night stay at Blantyre for each of the 20 couples after the hotel had been renovated. However, as virtually all our guests live in Europe or Asia, this was completely unappealing. In any case, none of them ever wants to visit Blantyre again. New management said the following "While I understand your position, and have transmitted same to the owner of the property, we feel that the compensation offered is sufficiently generous for what amounts to a bad arrival and a bad breakfast. The property has not changed since I visited it two years ago when its indeed charming but tired. We are offering a return visit, under OHM management and after renovations and all I can do is assure you that our properties are run to a very high standard. I am not going to be held accountable for a hotel that I didn’t run until the day of your arrival, you can certainly post, but I will return in kind that the rooms were commissioned, and significantly marked up to the clients, I don’t want to make a war out of this, and I fully understand your frustration but your issue is not with me, and I will defend my reputation at all costs." Clearly they simply don't care. For those of you who are familiar with Faulty Towers, it makes that institution look first class. Representative of my opinion and those of over forty more
14 October 2017|
AnswerShow all 3 answers
Response from Jelswiss | Reviewed this property |
They would not let me post this as Blantyre obviously took some action however it is absolutely true! Read my other reviews from literally all over the world fair and accurate!!!!
2
Votes
Bostonian80
19 June 2017|
AnswerShow all 4 answers
Response from Kristin B | Reviewed this property |
Definately !
1
Vote
Google Translation
poorporkypig
12 May 2017|
AnswerShow all 4 answers
Response from Christine F | Property representative |
Thank you for your great question! Blantyre has 4 outdoor har-tru tennis courts on property.
0
Votes
Room Tips
"We enjoyed the Crimson Suite as it had an accessible balcony"
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"Loved the Corner room and views"
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"Laurel or corner"
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"Event the lowest priced room is a good room at Blantyre.."
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