We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
Traveller (235)
Room & Suite (129)
Dining (51)
Overview
16 Blantyre Rd, Lenox, MA 01240-2776 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
{"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
Reviews (303)
Filter reviews
303 results
Traveller rating
254
27
13
4
5
Traveller type
Time of year
LanguageEnglish
254
27
13
4
5
Show reviews that mention
All reviews music room carriage house the blue room the main house laurel suite relais chateaux pianist playing chateaubriand quiet elegance corner room dining room drawing room beautiful music special hotel downton abbey old world charm tasting menu
FilterEnglish
Updating list...
1 - 5 of 303 reviews
Reviewed yesterday

My husband and I visited The Bistro for dinner and, despite the cordial staff, very good wines, mediocre and uninspiring dinner, we found the entire experience very disappointing, especially, perhaps, because we had high expectations from other visits to Relais and Chateaux properties. The "new"...More

Thank Fay P
Reviewed 3 days ago

For approx. 30 yrs. I've been going to the Blantyre, and it was fabulous. The grounds are beautiful, the staff was spectacular, the extra incidentals ( welcome gift of bottle of wine and cheeses and fruits in the room), the absolutely wonderful chef....all are replaced...More

3  Thank garylighter
Reviewed 4 days ago via mobile

My wife and I spent a couple of nights at Blantyre during inclement weather. Fortunately we had selected a large unit in one of the cottages, which included a small kitchenette. Although the weather did not permit exploration of the beautiful grounds, we very much...More

1  Thank Revlucky
Reviewed 3 weeks ago via mobile

We took our father to Blantyre for his 80th birthday weekend. It was an excellent choice. The hospitality, cuisine, and atmosphere were all superb. The concierge was so helpful and informative about the area , and this was a hallmark of the entire staff that...More

Thank brennanbo
Response from Daniel H, Group Managing Director at BlantyreResponded 1 week ago

Dear Brennanbo, Thank you for selecting Blantyre for your father’s special birthday celebration, and your wonderful comments about our team’s thoughtful hospitality. We are pleased that you found the service and cuisine “superb,” and our pianist Karen Tchougourian “amazing.” We hope your future plans bring...More

Reviewed 3 weeks ago

I went for dinner and the food was very good. However, the atmosphere of the entire place was so cold, ugly, boring and out of character with the beautiful bones of the building, that I won't be going back. The renovation is called an 'update'...More

1  Thank cburtond
Response from Daniel H, Group Managing Director at BlantyreResponded 1 week ago

Dear Ms. Burton Deely, We are glad to learn that you found the cuisine good at Blantyre during your recent visit, but are sorry to see your comments about the property. As you know from being a member of the community, the team and ownership...More

View more reviews
About
Description
Blantyre, a proud member of Relais & Châteaux, is an award-winning, luxury Forbes Five-Star resort, featuring elegant guest accommodations, a relaxing spa, casual and fine dining options as well as More activities including tennis, hiking, croquet and much more. A Tudor-style mansion and estate built in 1902, Blantyre is resplendent with modern furnishings with traditional finishes, fireplaces, sumptuous fabrics and fresh flowers. This elegant destination is set amidst 110 acres of lush lawns and woodlands in the beautiful Berkshires of western Massachusetts. Blantyre’s exquisite cuisine highlights a regional farm-to-table philosophy and unparalleled Five-Star service. An indulgent experience that excites the senses, dining at Blantyre includes daily chef’s tastings, a casual Bistro, an evening pianist, inviting fireplaces and a Wine Spectator’s “Grand Award” wine cellar with more than 9,000 bottles. Blantyre is equidistant from New York City and Boston. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Room Service
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Spa
Pool
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Dry Cleaning
Heated pool
Laundry Service
Meeting Rooms
Minibar
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Tennis Court
Wheelchair Access
Beachfront
Bar/Lounge
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
23
Price range
US$640 - US$900 (Based on Average Rates for a Standard Room)
Also Known As
Blantyre Hotel Lenox
,
Blantyre Lenox
Location
United States > Massachusetts > Berkshires > Lenox
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
23
Price range
US$640 - US$900 (Based on Average Rates for a Standard Room)
Also Known As
Blantyre Hotel Lenox
,
Blantyre Lenox
Location
United States > Massachusetts > Berkshires > Lenox
Photos
Traveller (237)
Room & Suite (129)
Dining (51)
Pool & Beach (1)
Family and Play Areas (1)
Nearby
Nearby HotelsSee all 16 nearby hotels
Cranwell Spa & Golf Resort
879 reviews
.70 km away
LakeHouse Inn
220 reviews
1.19 km away
Black Swan Inn Berkshires, an Ascend Collection Hotel
616 reviews
1.64 km away
Seven Hills Inn
456 reviews
1.75 km away
Nearby RestaurantsSee all 64 nearby restaurants
Music Room - Cranwell Resort
50 reviews
.75 km away
Blantyre
85 reviews
.01 km away
Wyndhurst Room - Cranwell Resort
67 reviews
.75 km away
Sloan's Tavern - Cranwell Resort
169 reviews
.75 km away
Nearby AttractionsSee all 37 nearby attractions
The Mount, Edith Wharton's Home
785 reviews
1.98 km away
AniMagic
53 reviews
3.32 km away
Shakespeare & Company
227 reviews
2.60 km away
Lee Library
29 reviews
3.40 km away
Questions & Answers
Ask a question
Jelswiss
Too terrible for words!! A complete shambles. We took a group of more than forty people to this hotel and booked it two years in advance for a very substantial amount of money. Two years ago, when first inspected, though it was tired at the edges, it had willing and attentive staff. Upon arrival about two years later nearly all the staff had gone. My forty middle-aged clients had to carry their own bags to the rooms, with no elevator, since the staff on hand (what there were of them) were elderly ladies. One young man was asked by the GM to help and his reply was "my time is up". The rooms are shabby to the extent that they are in a complete and utter state of disrepair. Several rooms did not even have hot water for the guests. The GM kept insisting it was a five star Relais & Châteaux property and we shall make a full complaint to Relais & Châteaux also! At dinner, the wine we selected was switched for an inferior year without informing us. When we discovered this, the sommelier claimed that the wine we had selected was unavailable in sufficient quantity. This was a complete fabrication, as we discovered plenty of it in the wine cellar. With room, tax and service, the price is around 1,000 USD per day; this was daylight robbery. It was not up to the standard of a good bed and breakfast. The day we checked in, the management contract changed without our knowledge and the hotel basically ground to a complete halt. Breakfast could not be served to all guests, due again to lack of staff. It was shameful and disgraceful!! Many of our guests were so deeply upset that they demanded refunds and the new owners company blamed the former owners entirely for the terrible let down of staff and services. An extract of the correspondence is below. This property should be closed immediately and not reopened till several millions have been invested. We are all incenced by the lack of interest by any of the management, old or new. The only compensation management offered was a miserable 4.3% of our total invoice. They also offered a one-night stay at Blantyre for each of the 20 couples after the hotel had been renovated. However, as virtually all our guests live in Europe or Asia, this was completely unappealing. In any case, none of them ever wants to visit Blantyre again. New management said the following "While I understand your position, and have transmitted same to the owner of the property, we feel that the compensation offered is sufficiently generous for what amounts to a bad arrival and a bad breakfast. The property has not changed since I visited it two years ago when its indeed charming but tired. We are offering a return visit, under OHM management and after renovations and all I can do is assure you that our properties are run to a very high standard. I am not going to be held accountable for a hotel that I didn’t run until the day of your arrival, you can certainly post, but I will return in kind that the rooms were commissioned, and significantly marked up to the clients, I don’t want to make a war out of this, and I fully understand your frustration but your issue is not with me, and I will defend my reputation at all costs." Clearly they simply don't care. For those of you who are familiar with Faulty Towers, it makes that institution look first class. Representative of my opinion and those of over forty more
14 October 2017|
AnswerShow all 3 answers
Response from Jelswiss | Reviewed this property |
They would not let me post this as Blantyre obviously took some action however it is absolutely true! Read my other reviews from literally all over the world fair and accurate!!!!
1
Vote
Bostonian80
19 June 2017|
AnswerShow all 4 answers
Response from Kristin B | Reviewed this property |
Definately !
1
Vote
Google Translation
poorporkypig
12 May 2017|
AnswerShow all 4 answers
Response from Christine F | Property representative |
Thank you for your great question! Blantyre has 4 outdoor har-tru tennis courts on property.
0
Votes
Room Tips
"Rooms in the main house"
garylighter
3 days ago
Read review
"If you plan on using the pool a lot, stay in the carriage house. If you want to stay close to all the..."
samiventi
7 Sep 2018
Read review
"Speak to the concierge and tell them what is important to you."
ESRoth
6 Sep 2018
Read review
"Carriage House rooms are loud"
bhl17
2 Sep 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing