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29/10/2017 30/10/2017
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    16 Blantyre Rd, Lenox, MA 01240-2776
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    1 room, 2 adults, 0 children
    No availability for your dates from these sites
    Traveller (200)
    Room & Suite (76)
    Dining (37)
    • Excellent88%
    • Very good7%
    • Average3%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “music room” (31 reviews)
    “carriage house” (34 reviews)
    “the blue room” (8 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Room Service
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    4.0 Star Hotel
    All hotel details
    29 Oct30 Oct
    1 room, 2 adults, 0 children
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Lenox hotels with availability
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    Reviews (264)
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    11 - 15 of 264 reviews

    Reviewed 26 August 2017 via mobile

    We stayed for four nights so that we would have three full days to see the area and play golf. Blantyre did not disappoint! When we arrived, there were two young men waiting to escort us in and even park the car. Our room in...More

    Thank Christine H
    Reviewed 21 August 2017

    We came here to have dinner before Tanglewood. We arrived at 6 and were led into the beautiful music room to order drinks. The place is really very lovely and there seems to be staff everywhere. They kept telling us there would be no problem...More

    8  Thank GGOT
    Reviewed 14 August 2017

    Our stay at The Blantyre is exactly what I expect from a Relais & Chateaux property. The service, the grounds and the unique touches make this a very special place. The very talented pianist and Ian's storytelling kept us entertained each evening in the parlor....More

    Review collected in partnership with Relais & Chateaux
    1  Thank lawhiteley
    Reviewed 8 August 2017

    I believe this was possibly our sixth visit to Blantyre in a relatively short period of time. The property has been bought by two investors from California after the death of Ann Fitzpatrick, the previous owner. It is hard to know what to say. I...More

    17  Thank franny19
    Response from 2017_GuestExperience, General Manager at BlantyreResponded 30 August 2017

    I have recently read your Trip Advisor posting and, as you have previously written such lovely words, we were all especially distressed that we fell short on your recent visit. We take to heart every single point you brought up and understand your feelings. Some...More

    Reviewed 6 August 2017

    Here for an annual business offsite. The staff was accommodating as usual and always able to meet any requests that we had. The meals were also spectacular. We have been coming for years and see no reason that will change soon.More

    Thank alwong2000
    Response from 2017_GuestExperience, General Manager at BlantyreResponded 7 August 2017

    Dear alwong2000, Our entire team at Blantyre were humbled to be part of your annual offsite meeting. Helping our guests find the perfect blend of business and leisure in the beautiful Berkshire mountains makes us proud. Thank you for your kind words and continuing to...More

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    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Room Service
    • Restaurant
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Spa
    • Pool
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Business Centre with Internet Access
    • Concierge
    • Banquet Room
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Tennis Court
    • Pool
    • Heated pool
    • Outdoor pool
    • Price range
    • US$544 - US$1,654 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Romantic Hotel in Lenox
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 23
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, Orbitz, Hotels.com and Hotwire so you can book your Blantyre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Massachusetts >
    • Berkshires >
    • Lenox
    • Also Known As
    • Blantyre Hotel Lenox ,
    • Blantyre Lenox
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    Traveller (200)
    Room & Suite (76)
    Dining (37)
    Hotel & Grounds (91)
    Bathroom (12)
    Family and Play Areas (1)
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    Ask a question
    Questions & Answers
    Too terrible for words!! A complete shambles. We took a group of more than forty people to this hotel and booked it two years in advance for a very substantial amount of money. Two years ago, when first inspected, though it was tired at the edges, it had willing and attentive staff. Upon arrival about two years later nearly all the staff had gone. My forty middle-aged clients had to carry their own bags to the rooms, with no elevator, since the staff on hand (what there were of them) were elderly ladies. One young man was asked by the GM to help and his reply was "my time is up". The rooms are shabby to the extent that they are in a complete and utter state of disrepair. Several rooms did not even have hot water for the guests. The GM kept insisting it was a five star Relais & Châteaux property and we shall make a full complaint to Relais & Châteaux also! At dinner, the wine we selected was switched for an inferior year without informing us. When we discovered this, the sommelier claimed that the wine we had selected was unavailable in sufficient quantity. This was a complete fabrication, as we discovered plenty of it in the wine cellar. With room, tax and service, the price is around 1,000 USD per day; this was daylight robbery. It was not up to the standard of a good bed and breakfast. The day we checked in, the management contract changed without our knowledge and the hotel basically ground to a complete halt. Breakfast could not be served to all guests, due again to lack of staff. It was shameful and disgraceful!! Many of our guests were so deeply upset that they demanded refunds and the new owners company blamed the former owners entirely for the terrible let down of staff and services. An extract of the correspondence is below. This property should be closed immediately and not reopened till several millions have been invested. We are all incenced by the lack of interest by any of the management, old or new. The only compensation management offered was a miserable 4.3% of our total invoice. They also offered a one-night stay at Blantyre for each of the 20 couples after the hotel had been renovated. However, as virtually all our guests live in Europe or Asia, this was completely unappealing. In any case, none of them ever wants to visit Blantyre again. New management said the following "While I understand your position, and have transmitted same to the owner of the property, we feel that the compensation offered is sufficiently generous for what amounts to a bad arrival and a bad breakfast. The property has not changed since I visited it two years ago when its indeed charming but tired. We are offering a return visit, under OHM management and after renovations and all I can do is assure you that our properties are run to a very high standard. I am not going to be held accountable for a hotel that I didn’t run until the day of your arrival, you can certainly post, but I will return in kind that the rooms were commissioned, and significantly marked up to the clients, I don’t want to make a war out of this, and I fully understand your frustration but your issue is not with me, and I will defend my reputation at all costs." Clearly they simply don't care. For those of you who are familiar with Faulty Towers, it makes that institution look first class. Representative of my opinion and those of over forty more
    14 October 2017|
    Response from Jelswiss | Reviewed this property |
    They would not let me post this as Blantyre obviously took some action however it is absolutely true! Read my other reviews from literally all over the world fair and accurate!!!!
    19 June 2017|
    AnswerShow all 4 answers
    Response from tom17cd | Reviewed this property |
    12 May 2017|
    AnswerShow all 4 answers
    Response from Christine F | Property representative |
    Thank you for your great question! Blantyre has 4 outdoor har-tru tennis courts on property.
    Room Tips
    "Every room is amazing!"
    Read review
    "The website has a helpful map of the grounds, you may wish to consult when selecting room location."
    Read review
    "The Toile room was perfect for our needs and has a marble tub."
    Read review
    "The Carriage House is a good choice if you want to use the spa or pool. Otherwise, opt for the Main House."
    Read review
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