We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The Cranwell is a beautiful hotel/spa. My husband and I stayed there during off season so the hotel was fairly empty and the spa facilities were not crowded at all. The best part about the Cranwell is the large indoor pool. Great for lap swimming...More
From start to finish my stay was perfect. Booking my reservation for the room, spa and dining was seamless. The property offers amazing views of the Berkshires and the charm you expect in New England. The historical mansion took my breath away, it was like...More
Response from Deanna M, Director of Sales at Cranwell Spa & Golf ResortResponded 4 August 2017
It is wonderful to receive such a positive, detailed, 5 star review; on behalf of the entire staff, we thank you for taking the time to share your experience at Cranwell Spa & Golf Resort! Most every day of the week, as I...More
You come here for the spa and for the atmosphere. The big wood mantel in the foyer with the dark paneled wood. The chandeliers and hanging tapestries. The overstuffed sofas beside the roaring fire in the lounge. Drinks and dining with impeccable service. The rooms...More
Thank Peter R
Response from Deanna M, Director of Sales at Cranwell Spa & Golf ResortResponded 2 days ago
Dear Peter R,
Thank you for your helpful review! Within minutes of reading, maintenance was dispatched to take care of the "silly little things".... which would definitely be annoying.
Your description of the Mansion atmosphere was lovely. The big wood mantel in the foyer, chandeliers,...More
I've been to Cranwell three times and really love the location in Lenox, and their overall set up. However, the rooms and, actually, may of the amenities including the actual spa, need updating. They are embarking on a major overhaul though as I write this,...More
Response from Deanna M, Director of Sales at Cranwell Spa & Golf ResortResponded 3 days ago
Thank you for taking the time to send in your review and for your gracious comments about our staff and your overall experience. As you already know, our property will be evolving to be bigger and better than ever! We are really excited...More
Checking in for two nights we were told we would have to switch rooms the next day as they did not have any of the same rooms available for two nights. We were assured that all we had to do was leave our suitcases in...More
2 Thank I7990PRdonnat
Response from Deanna M, Director of Sales at Cranwell Spa & Golf ResortResponded 4 days ago
We are sorry to hear of your disappointment. Guest satisfaction is our number one priority and it seems we did not deliver for you. Each situation you have described will be looked into further and addressed.
Often times when guests book one night...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Things to do
Fitness Centre with Gym / Workout Room
US$161 - US$433 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#2 Green Hotel in Lenox
#5 Romantic Hotel in Lenox
Non-Smoking Rooms ,
Number of rooms
TripAdvisor is proud to partner with TravelClick, Booking.com, Expedia, Travelocity, Hotels.com, Priceline, Orbitz, TripOnline SA, Hotwire, HotelQuickly, Cancelon, HotelsforEveryone and getaroom.com so you can book your Cranwell Spa & Golf Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Response from Deanna M | Property representative |
Hello and thank you for your interest in Cranwell Spa & Golf Resort! Three of our 5 guestroom buildings connect to the Spa/Pool/Fitness. Breakfast is served in the Mansion. The Mansion does not connect to the spa, but it... More
Hello and thank you for your interest in Cranwell Spa & Golf Resort! Three of our 5 guestroom buildings connect to the Spa/Pool/Fitness. Breakfast is served in the Mansion. The Mansion does not connect to the spa, but it does have guestrooms. There is shuttle service 24 hours a day. If you have specific rooming requests, please contact our reservation department and they will be happy to help! 800-272-6935 We look forward to welcoming you!
Response from Sandie P | Property representative |
The hot tub and sauna area are separated and they are located in the Men's and Women's locker room where you receive a locker, robe and slippers for your relaxation. The rest of the spa is co-ed and guests love the spa... More
The hot tub and sauna area are separated and they are located in the Men's and Women's locker room where you receive a locker, robe and slippers for your relaxation. The rest of the spa is co-ed and guests love the spa. Hope to see you soon!