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Cranwell Spa & Golf Resort

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Traveller (182)
Room & Suite (77)
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Overview
  • Excellent52%
  • Very good25%
  • Average10%
  • Poor9%
  • Terrible4%
Travellers talk about
“sloane's tavern”(45 reviews)
“quiet room”(35 reviews)
“play golf”(16 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Cranwell Spa & Golf Resort
Special Offer: Serenity Stay Package
Offers from Cranwell Spa & Golf Resort
Special Offer: Serenity Stay Package
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (857)
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Traveller rating
422
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91
77
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Show reviews that mention
All reviewssloane's tavernquiet roomplay golfindoor poolsteam roomdriving rangebeautiful resortdifferent buildingscarriage housethe cottagesfitness centerthe main dining roomgirls weekendfine diningmusic roomoff seasonberkshire mountains
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1 - 5 of 848 reviews
Reviewed 3 weeks ago

I’ve stayed here several times for business and have enjoyed the entire facility. My wife and I also stayed here for a trip two years ago and greatly enjoyed the accommodations as well as the food. Golf course is good too!More

Thank mnc10252016
Response from Deanna M, Director of Sales at Cranwell Spa & Golf ResortResponded yesterday

Dear mnc10252016, Thank you for taking the time to write your 5 star review of Cranwell Spa & Golf Resort. The Resort has much to offer from unique accommodations, delicious restaurants, one of the largest spas in the northeast, a spacious fitness center, indoor &...More

Hotel's Favourite
Reviewed 3 August 2017

From start to finish my stay was perfect. Booking my reservation for the room, spa and dining was seamless. The property offers amazing views of the Berkshires and the charm you expect in New England. The historical mansion took my breath away, it was like...More

1  Thank Afterangel
Response from Deanna M, Director of Sales at Cranwell Spa & Golf ResortResponded 4 August 2017

Dear Afterangel, It is wonderful to receive such a positive, detailed, 5 star review; on behalf of the entire staff, we thank you for taking the time to share your experience at Cranwell Spa & Golf Resort! Most every day of the week, as I...More

Reviewed 4 weeks ago via mobile

...but we quickly discovered the walls of our room were paper thin. The people in the adjacent room weren’t doing anything wrong...they weren’t excessively loud or anything like that. But by the volume of their conversation, you would have thought they were standing in our...More

Thank Mark S
Response from Deanna M, Director of Sales at Cranwell Spa & Golf ResortResponded 3 weeks ago

Dear Mark S, Thank you so much for choosing Cranwell Spa & Golf resort and for taking the time to write this review. Please accept our apologies for the confusion on the breakfast hours. We are rectifying this immediately! As you heard, the property will...More

Reviewed 5 weeks ago

A recent stay at the Cranwell Inn and Golf Resort had the potential to be very romantic. Having stayed there before, we knew it was a class act resort. When the room was booked (for 3/15), our choice of room was their Classic King in...More

2  Thank 793sandy
Response from Deanna M, Director of Sales at Cranwell Spa & Golf ResortResponded 3 weeks ago

Dear 793sandy, Thank you for choosing Cranwell Spa & Golf Resort for your romantic weekend. I am deeply sorry to hear you were disappointed with your guest room. We should have called you before moving your room. In speaking with the Manager, it seems there...More

Reviewed 14 March 2018

3 of us stopped in Sunday for lunch, wow! every experience was absolutely amazing. Jacquline showed us to our table, Amy was our server, absolutely the most perfect, the best server ever! Really beautiful in there, renovations are great! The menu and food was also...More

1  Thank ellieIclouty
Response from Deanna M, Director of Sales at Cranwell Spa & Golf ResortResponded 19 March 2018

Dear ellielclouty, Thank you for taking the time to share your recent experience at our newly renovated Sloane's Tavern! Your comments are right in line with the feedback we have been hearing. We look forward to welcoming you back again soon. Sincerely, Deanna

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Best Value Properties in Lenox, MA
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Bar/Lounge
Tennis Court
Heated pool
Indoor pool
Details
Price range
US$165 - US$509 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Lenox
#5 Romantic Hotel in Lenox
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$165 - US$509 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Lenox
#5 Romantic Hotel in Lenox
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (182)
Room & Suite (77)
Dining (29)
Pool & Beach (4)
Business Centre & Event Rooms (5)
Questions & Answers
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MissinPitts
17 January 2018|
AnswerShow all 6 answers
Response from 718tara | Reviewed this property |
I stayed in early December and they had some tarps/screening up around the mansion so it looked like some renovation had been started but it didn't affect the mansion at all. I barely noticed it although once i did, it... More
0
Votes
Somerset
14 April 2017|
AnswerShow all 4 answers
Response from Deanna M | Property representative |
Hello and thank you for your interest in Cranwell Spa & Golf Resort! Three of our 5 guestroom buildings connect to the Spa/Pool/Fitness. Breakfast is served in the Mansion. The Mansion does not connect to the spa, but it... More
0
Votes
CarrieWanderer
26 February 2017|
AnswerShow all 4 answers
Response from Sandie P | Property representative |
The hot tub and sauna area are separated and they are located in the Men's and Women's locker room where you receive a locker, robe and slippers for your relaxation. The rest of the spa is co-ed and guests love the spa... More
0
Votes
Room Tips
"Just be sure if you have preselected a room to confirm that the room you chose is the one you get!"
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"we were not house guests"
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"Not handicap accessible in the mansion"
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"Carriage house is newest building"
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