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Yankee Inn

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#5 of 14 Hotels in Lenox
Certificate of Excellence
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1 room 2 adults 0 children
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Yankee Inn
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520 Reviews from our TripAdvisor Community

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Showing 508: English reviews
Ashley Falls, Massachusetts
Reviewed 27 February 2015

My husband and I don’t get away too often, so for Valentine’s Day this year we decided to get out of town, not out of the county, but just far enough to relax and spend the night alone! With a sitter in place, we searched for “romantic getaway Berkshires” and found: “Romance Package at the Yankee Inn.” We were drawn...

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Helpful?
2Thank Sue S
mtoole, Owner at Yankee Inn, responded to this review

Dear Sue, I'm so glad that you and your husband had the picture perfect romantic getaway you were looking for with us, and know that we'll always be more than happy to go the extra mile and prepare you room however you'd like. Anytime you need a break from the norm know that we'd love to host you two again!...

nyc
Reviewed 23 February 2015

Recently stayed here for a night with the family after spending the weekend skiing. The hotel is clean and comfortable. The rooms are a bit on the small side. The staff is really friendly and helpful. They have a breakfast in the morning and the pool is just enough for the kids to get excited. Lots of families staying here...

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Helpful?
Thank sbrita
mtoole, Owner at Yankee Inn, responded to this review

Dear sbrita, Thank you for your wonderful feedback! I'm glad our hotel provided a comfortable stay after your ski day, and it's great to know that the kids enjoyed themselves just as much as you did. I hope that whenever you're traveling back to our area you will stay with us again! Best wishes, Mollie - Owner

Easthampton, Massachusetts
Reviewed 23 February 2015

The good: Room was acceptable and clean. Staff friendly. The bad: 1. Did not get a good nights rest. The room was very, very noisy. As kids ran down the hallway, it shook the room like a herd of elephants just came through. You can hear conversations trough the walls and it sounded like there was a stairwell above us...

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Helpful?
Thank Glen T
mtoole, Owner at Yankee Inn, responded to this review

I hope you saw my response on Google+: Dear Glen, Thank you for your feedback. We are so glad that you found our accommodations and friendly staff to be a positive part of your stay. I apologize that you found the hotel to be noisy. Because your stay happened to fall during the February vacation week at many schools in...

New York City, New York
Reviewed 19 February 2015

Our family has stayed here twice while skiing in the Berkshires. It is extremely family friendly and good value. Staff is very nice, the rooms are clean and comfortable and the pool and hot tub are crowded but an asset for apres ski. But be prepared for lots of noise in the pool in late afternoon/early evening after skiing as...

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Helpful?
1Thank tcb181
mtoole, Owner at Yankee Inn, responded to this review

Dear tcb181, We're thrilled to know your family has enjoyed two stays with us during ski season! Hearing that the service, rooms, and location were all convenient and well enjoyed by you is wonderful. I hope that whenever you're making a family ski trip to the Berkshires, we'll be your hotel of choice once again! Sincerely, Mollie - Owner

Springfield, Massachusetts
Reviewed 18 February 2015

My boyfriend and I stayed at the Yankee Inn for one night this weekend as a romantic, winter getaway. We decided to stay at the Yankee Inn over the Red Lion Inn because the Red Lion was just a little more expensive. We reserved a king room with a fireplace and were upgraded to the king canopy room, which was...

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1Thank Amy L
mtoole, Owner at Yankee Inn, responded to this review

Dear Amy, Thank you for your thoughtful feedback. We are very sorry you did not enjoy your stay as much as you'd hoped. We completely agree that you should not have been kept up all night regardless of how busy the hotel was. We are currently in the planning phases of updating all of our fireplace suites and, taking your...

windsor ma
Reviewed 14 February 2015

After needing to stay overnight due to an early business meeting I chose to stay at the Yankee for the 3rd time this winter. The first two visits very fine, clean rooms, breakfast buffet was fair and staff was accommodating. This past weeks visit was so poor I will not be returning to this hotel . Given all the other...

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Helpful?
1Thank jenjeffjon
mtoole, Owner at Yankee Inn, responded to this review

Dear Jennifer, We are extremely disappointed to read your review. As you had become a repeat guest we were very happy to offer you a complimentary upgrade on your previous stay and were so pleased that you decided to continue your patronage at the hotel. Please know that we truly value customer feedback and have addressed the issues above with...

long island, ny
Reviewed 7 February 2015

Pool and hot tub was nice after a day of skiing. Breakfast was good.omelettes on weekends. Staff was excellent especially Allison at front desk. Close to skiing , restraunts , shopping ,winery ,hike thru woods, lots to do. It snowed every day and roads were clear ,big plus .covered bridges, sleigh ride, just a short ride.get a room in the...

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Thank ron5151
mtoole, Owner at Yankee Inn, responded to this review

Ron, Thank you so much for your feedback, I am so happy to know that you felt that our staff went above and beyond and will absolutely pass on your kind words to Allison. It's great to know that you found the hotel to be located conveniently to all of your destination spots. We are so glad that you have...

Boston, Massachusetts
Reviewed 6 January 2015

Myself and my girlfriend stayed here for 2 days in January in a fireplace room while she visited some friends and we celebrated our 5th anniversary. We tend to stay at Holiday Inns and Hampton Inns and like most others we like a clean room, a very comfy bed and decent "free" breakfast. So let me address those three points....

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Helpful?
3Thank troy mcclure
mtoole, Owner at Yankee Inn, responded to this review

I'm sorry to hear that your stay for your special weekend with your girlfriend left something to be desired, Troy. While you're correct in assuming we were slammed due to the holidays, and our staff was spread a bit thin because of them, I can assure you that none of my staff were hungover or not fit to be working....

New York City, New York
Reviewed 4 January 2015

We recently stayed at the Yankee Inn from December 31st to January 3rd. When it comes to ski hotels, we try to pick places we think will provide some sort of customer service in case there is a noise issue because we frequently get up at 6 a.m. to be on the lift by 8/8:30. ROOM: The room itself was...

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Helpful?
Thank Dinine S
mtoole, Owner at Yankee Inn, responded to this review

Dear Dinine, We thank you for choosing to spend your family ski getaway with us & greatly appreciate your feedback! We share in your concern with the level of noise during the weekend and will take action towards avoiding this issue in the future. Thank you for all of your valuable suggestions, our management team will absolutely discuss and consider...

New York City, New York
Reviewed 4 January 2015

My husband and I stayed there during late September 2014 for his school reunion. The staff is extremely friendly and tried to find us a quieter room, but the hotel was fully booked for the weekend we were there. Our room was in the building that was closer to Route 7 (aka Pittsfield Rd), and sometimes we heard traffic during...

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Helpful?
Thank gwlc
mtoole, Owner at Yankee Inn, responded to this review

Dear Gwlc, We are so happy that we were able to provide a convenient and comfortable stay for your husband's school reunion. It is also wonderful to know that you enjoyed our breakfast. Please let me know next time you and your husband are planning a visit and I will personally see that your accommodations are in the main building...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Yankee Inn is a landmark hotel in the beautifully serene Berkshire Hills of Lenox, MA. The Yankee Inn is cozy and private enough for a romantic getaway, but also accommodating and accessible enough for a family vacation. Our staff works above and beyond to cater to your needs and provide the exact experience you want. The Main Building houses our lobby, cocktail lounge, indoor pool and guest rooms, which included original and newly built hotel rooms. Our South Building maintains the motel style of the original motor lodge, housing smaller and more economical rooms. We provide a complimentary breakfast every morning, leaving you more time to spend skiing or sightseeing. You can also book an in-room massage for ultimate relaxation. Whatever your vacation desires are, we can help you plan the perfect stay. Yankee Inn is your next vacation destination. Book a room with us today and let's get started planning your perfect getaway! ... more   less 

Additional Information about Yankee Inn

Address: 461 Pittsfield Rd, Lenox, MA 01240-2132
Region: United States > Massachusetts > Berkshires > Lenox
Price Range: $90 - $347 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Yankee Inn 2.5*
Number of rooms: 94
Reservation Options:
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Also Known As:
Yankee Hotel Lenox
Hotel Style:
#1 Best Value Hotel in Lenox
#3 Family Hotel in Lenox
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Questions & Answers

Here's what travellers have asked, with answers from Yankee Inn staff and other travellers.
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Questions? Get answers from Yankee Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We chose a second floor room with a balcony at the back, which was quiet and had morning sun.”
 of 5 bubbles KerryLL, 24 Mar 2017 | Read review
“Called before I made the reservation - nice folks at the front desk.”
 of 5 bubbles Susan1013021, 1 Mar 2017 | Read review
“Stunning pool”
 of 5 bubbles P7639JBgabrielac, 5 Dec 2016 | Read review
“There's no room service. Plan your meals accordingly.”
 of 5 bubbles DJSTEVEZ, 28 Nov 2016 | Read review
“Ground floor rooms have direct access to carpark”
 of 5 bubbles Cazmac88, 21 Oct 2016 | Read review
5 of 5