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30/07/2017 31/07/2017
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    Extended Stay America - Boston - Marlborough

    19 Northboro Rd E, Marlborough, MA 01752-1818
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    30/07/2017 31/07/2017
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    US$128
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    Traveller (19)
    Room & Suite (7)
    Dining (3)
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    160 reviews
    #1 of 10 hotels in Marlborough
     
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    493 reviews
    #3 of 10 hotels in Marlborough
     
    Overview
    • Excellent12%
    • Very good20%
    • Average18%
    • Poor12%
    • Terrible38%
    2 weeks ago
    “Not bad”
    2 May 2017
    “Overpriced, noisy, could not sleep”
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    Breakfast included
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Boston - Marlborough
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    Hilton Garden Inn Boston/Marlborough
    160 reviews
    #1 of 10 hotels in Marlborough
     
    Holiday Inn Hotel & Suites Marlborough
    212 reviews
    #7 of 10 hotels in Marlborough
     
    Courtyard Boston Marlborough
    160 reviews
    #5 of 10 hotels in Marlborough
     
    Hampton Inn Boston/Marlborough
    493 reviews
    #3 of 10 hotels in Marlborough
     
    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (90)
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    1 - 5 of 89 reviews

    Reviewed 3 days ago

    Paid $140 a night for a bad experience. Rooms smelled of cigarettes. Bed looked like it was used just before I check in. The linen looked crumpled and there were stains on the sheets. They did not clean the room for the next day (basically...More

    Thank Avinash K
    Response from 00esa, General Manager at Extended Stay America - Boston - MarlboroughResponded yesterday

    Avinash, please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely failed in this attempt. We can assure you that what you experienced is not acceptable by our standards, and we will be reviewing and altering our...More

    Hotel's Favourite
    Reviewed 11 April 2017

    Had issue arriving at location due to vehicle, but after arrival and the staff helping me out I was able to check in and stay and extra day. Sara went above and beyond and each obstacle we came across she was able to assist me...More

    Thank Bluerose1114
    Response from Manager_11525, Manager at Extended Stay America - Boston - MarlboroughResponded 16 May 2017

    Your feedback is important. Thank you for sharing. It is great to see you received excellent customer service from our staff and that you were well accommodated at our hotel. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

    Reviewed 4 days ago

    The website changed my reservation. The room was designed so that you either would freeze or overheat since the air unit was connected to the bed. The room was dirty and the bathroom was not fully functional. The billing at checkout was wrong and they...More

    Review collected in partnership with Extended Stay
    Thank randallm326
    Response from 00esa, General Manager at Extended Stay America - Boston - MarlboroughResponded 2 days ago

    Thank you for choosing to stay with us on your trip to the area. We're extremely sorry that you had a negative experience here, and we assure you that all of your concerns are being taken seriously. We have no excuses to offer, but we...More

    Reviewed 1 week ago

    Quoted one rate, charged doubled and and rooms not worth the quoted rate. Rooms not as clean as they could have been, air not working very well at all, scary place to stay, smelled of cigarettes and dogs.More

    Review collected in partnership with Extended Stay
    Thank robertlQ1961YF
    Response from 00esa, General Manager at Extended Stay America - Boston - MarlboroughResponded 1 week ago

    Robert, I apologize for the disappointing stay you had with us. We are sorry for falling short of your expectations. Your feedback is invaluable and highlights the areas that need attention. Your review will be taken as a tool to ensure that all procedures within...More

    Reviewed 1 week ago via mobile

    Let's face it, Extended Stay America Hotels are exactly what their name states it is. For my type of work we stay in hotels for months at a time. It's very hard to beat the Extended Stay America Hotel in Marlborough, Ma. The staff is...More

    Thank Cody B
    Response from 00esa, General Manager at Extended Stay America - Boston - MarlboroughResponded 1 week ago

    Cody, thank you for staying at Extended Stay America - Boston - Marlborough. We are delighted to read you thoroughly enjoyed your time here and that the service provided by our courteous associates left you with a good impression. Your compliments will be shared with...More

    Hilton Garden Inn Boston/Marlborough
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    Hampton Inn Boston/Marlborough
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    Details
    • Price range
    • US$115 - US$171 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 135
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Extended Stay, Travelocity, Priceline, Orbitz, TripOnline SA, Hotwire, Cancelon and getaroom.com so you can book your Extended Stay America - Boston - Marlborough reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Massachusetts >
    • Marlborough
    • Also Known As
    • Homestead Studio Suites Boston - Marlborough Hotel Marlborough ,
    • Homestead Marlborough ,
    • Homestead Studio Suites Marlborough ,
    • Homestead Suites Marlborough ,
    • Marlborough Homestead Suites
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    Traveller (19)
    Room & Suite (7)
    Dining (3)
    Hotel & Grounds (18)
    Bathroom (3)
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "Stay somewhere else"
    Read review
    "do not stay here stay away from this hotel management there sucks"
    Read review
    "We were far from the elevators and on the third floor, no issues."
    Read review
    "Large property so near an exit or elevator if that is important to you."
    Read review
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