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Extended Stay America - Boston - Marlborough

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Extended Stay America - Boston - Marlborough
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79 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Boston - Marlborough
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Showing 78: English reviews
Reviewed 14 May 2016 via mobile

I have stayed at this hotel plenty of times befor. The rooms are always half clean or barely clean theres one one nice lady on the staff and the mangers are just horrible. I literally sat in a chair that is outside there office and heard the AGM named John talk about all the guest. Hes loud, rude and racist...

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Helpful?
2Thank Slovita
Manager_11525, General Manager at Extended Stay America - Boston - Marlborough, responded to this review

I received a copy of your review, and would like to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we failed to meet your expectations. Your experience is very concerning, and I can assure you that we will be investigating your concerns with all...

Lumberton, New Jersey
Reviewed 11 March 2016

The hotel is a value hotel. It is not a fancy property with a great restaurant and designer soaps. It is a property that gives you a clean comfortable room, a very reasonable price and EXCEPTIONAL customer service. I stayed for one night and needed ice for my cooler for the drive home. I asked a hotel staff employee named...

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Thank JerseyCurtins
Shanghai, China
Reviewed 17 December 2015

Overall this Extended Stay is much like any other extended stay, assorted on the go breakfast available, regular housekeeping. Rooms were decent size and cleanliness. I stayed for over a month with my team taking up three rooms. Out of those three, only my room had a bad experience. HOWEVER I DID GET BEDBUGS STAYING HERE. I tried to immediately...

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1Thank CPax99
Manager_11525, General Manager at Extended Stay America - Boston - Marlborough, responded to this review

I appreciate you taking the time to write a review of your experience with us. Please accept our most sincere apologies for the room conditions you experienced. To prevent this from happening again, we are proactively working to resolve this issue both onsite and with a professional service company. We continually work to improve our hotel, so I really appreciate...

New York, New York, United States
Reviewed 8 December 2015

And staff was great and helpful! Colleen and her team helped me out with breakfast and toothpaste. Free internet in all the rooms. The little kitchen in the room was useful. Just got the job done without any hassle or unpleasant experiences.

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Thank Derek D
Reviewed 20 November 2015 via mobile

I had to stay here due to an unexpected issue with a home repair that lasted almost 2 weeks. The bad, mostly was having barely any Internet connection and very few TV options. It was also noisy at times from other guests' arguments, but that's not really the fault of the hotel. We're used to staying in at least 3...

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Thank Francesca B
Hyderabad, India
Reviewed 20 November 2015

I have at this property for 2 weeks and my Frustation couldnt be Really Bad. 1) Reception is as Rude as Possible, Asked Dish washing soap and she made a huge discomfort that i am asking soemthing which i need. they dont change utensils everyday and ask guest to wash(Faily ok) but without detergent for 3 days? 2) This is...

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2Thank richiearora
Orlando, Florida
Reviewed 16 October 2015 via mobile

The hotel staff is the only real positive from the hotel. Parking is outrages as they have all kinds of construction crews staying and they are double parked all over the property. The hotel was out of shampoo and conditioner the whole time I was here and thats very dissapointing. The room has dust all over and the shower curtain...

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3Thank Jose m
Beaverton, Oregon
Reviewed 2 October 2015

This is really meant for long stays. While we appreciated having a kitchen, the lack of fold down service (which was not explained at check-in) and trash removal was frustrating for us. There were a few maintenance issues that we just accepted because we were only staying 2nights. It was clean and the staff was friendly and helpful. Location was...

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Thank 2xDeal
Liverpool
Reviewed 6 September 2015

I choose to stay here every year while attending an annual professional conference at another local hotel. I like that this hotel has a small kitchen so that I can choose to eat meals in rather than constantly going out. This hotel is clean enough and priced well for my budget. There are some policy issues that I don't like....

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Thank Jopalina
Quebec, Canada
Reviewed 3 August 2015

From what I remember about it when I went 2 years ago, The people there were very friendly, helpful and accommodating. I would suggest it to anyone going solo, and would like a house-like layout in the room.

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Thank Catherine C

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Boston - Marlborough

Address: 19 Northboro Rd. East, Marlborough, MA 01752 (Formerly Homestead Studio Suites)
Region: United States > Massachusetts > Marlborough
Price Range: $128 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Boston - Marlborough 2.5*
Number of rooms: 135
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Also Known As:
Homestead Studio Suites Boston - Marlborough Hotel Marlborough
Homestead Marlborough
Homestead Studio Suites Marlborough
Homestead Suites Marlborough
Marlborough Homestead Suites
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Questions & Answers

Questions? Get answers from Extended Stay America - Boston - Marlborough staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were far from the elevators and on the third floor, no issues.”
 of 5 bubbles stephaniegK3977CJ, 26 Oct 2016 | Read review
“Large property so near an exit or elevator if that is important to you.”
 of 5 bubbles 2xDeal, 1 Oct 2015 | Read review
“I would stay away from room next to the stairwells”
 of 5 bubbles AmyF1965, 29 Jul 2015 | Read review
“I traveled with my handicapped son and the rooms amenities were great for him with his current disability.”
 of 5 bubbles 887miaa, 28 May 2015 | Read review
“DO NOT STAY in this Hotel. If you are staying then taking Risk of losing all your items.”
 of 5 bubbles AKDutta, 9 May 2015 | Read review
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