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Extended Stay America - Boston - Marlborough

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Traveller (20)
Room & Suite (11)
Dining (3)
Overview
  • Excellent12%
  • Very good18%
  • Average18%
  • Poor13%
  • Terrible39%
1 week ago
“OK for a quick trip.”
4 weeks ago
“worth the money”
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
Wheelchair Access
2 Star Hotel
All hotel details
Offers from Extended Stay America - Boston - Marlborough
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Offers from Extended Stay America - Boston - Marlborough
Special Offer: Save up to 10% TODAY!
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (107)
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21 - 25 of 106 reviews
Reviewed 12 July 2017

Quoted one rate, charged doubled and and rooms not worth the quoted rate. Rooms not as clean as they could have been, air not working very well at all, scary place to stay, smelled of cigarettes and dogs.More

Review collected in partnership with Extended Stay
Thank robertlQ1961YF
Response from 00esa, General Manager at Extended Stay America - Boston - MarlboroughResponded 13 July 2017

Robert, I apologize for the disappointing stay you had with us. We are sorry for falling short of your expectations. Your feedback is invaluable and highlights the areas that need attention. Your review will be taken as a tool to ensure that all procedures within...More

Reviewed 9 July 2017 via mobile

Let's face it, Extended Stay America Hotels are exactly what their name states it is. For my type of work we stay in hotels for months at a time. It's very hard to beat the Extended Stay America Hotel in Marlborough, Ma. The staff is...More

Thank Cody B
Response from 00esa, General Manager at Extended Stay America - Boston - MarlboroughResponded 10 July 2017

Cody, thank you for staying at Extended Stay America - Boston - Marlborough. We are delighted to read you thoroughly enjoyed your time here and that the service provided by our courteous associates left you with a good impression. Your compliments will be shared with...More

Reviewed 5 July 2017

Great hotel. Hosts were very nice and helpful. They switched us to the larger King room to accommodate our dog. We stayed here for a night. Very comfortable bed and large rooms. Easy access to the highway.More

Review collected in partnership with Extended Stay
Thank Amrita C
Response from 00esa, General Manager at Extended Stay America - Boston - MarlboroughResponded 6 July 2017

Amrita, it was a pleasure having you as our guest at Extended Stay America - Boston - Marlborough. We strive to provide an exceptional experience to each guest entering our doors, and we are delighted to read we succeeded while you were here. We look...More

Reviewed 3 July 2017

Hallways smelled of whatever other guests were cooking. No ice machines, otherwise not to bad for the price. Beds were comfortable, room was clean. Honestly the only reason we chose this hotel for 1 night was there was no availability anywhere close to Boston.More

Review collected in partnership with Extended Stay
Thank dizydean
Response from 00esa, General Manager at Extended Stay America - Boston - MarlboroughResponded 4 July 2017

Thank you for the candid review. Although we are happy you had an overall pleasant stay, we are sorry we didn't live up to some of your expectations. Please be informed, our fully equipped kitchens with full-size refrigerator includes ice trays for your convenience. We...More

Reviewed 27 May 2017 via mobile

First of all it took us an hour just to check in to get a room. Also you have to ask for pots, pans and any other kitchen equipment and while we were staying there they didn't have any equipment. The room quality isn't that...More

1  Thank Leon W
Response from 00esa, General Manager at Extended Stay America - Boston - MarlboroughResponded 27 May 2017

Leon, please accept our sincere apologies for not living up to your expectations. We strive to provide wonderful hospitality to all of our guests, but we obviously let you down. Your feedback is important to us, and we will use it to improve our services...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Things to do
Tennis Court
Details
Price range
US$114 - US$144 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$114 - US$144 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (20)
Room & Suite (11)
Dining (3)
Questions & Answers
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Room Tips
"go somewhere else if you want honest people in charge of your hotel"
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"Stay somewhere else"
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"do not stay here stay away from this hotel management there sucks"
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"We were far from the elevators and on the third floor, no issues."
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